We stayed at this complex in May and after reading some of the reviews we were going to change hotel. I am glad that we did not as we had a 1st class holiday.

The complex is out on its own but saying that they put a free bus on each day to a beach location and you could also order a packed lunch to take that was also free.

All the accommodation was apartments this was great as you also had a kitchen and they tend to be bigger than the bog standard hotel room.

The hotel mix was about 75% British and the rest German and dutch but everyone seemed to get on ok.

I am a picky eater but i found something to eat every day, lots of food and very nice.

Entertainment was a bit hit & miss but our 3 year old thought it was good.

The pool was fantastic one of the largest that i have seen, no trouble getting sunbeds, but I suppose that in high season this may change.

15 min transfer from the airport that was great, I would advise anyone to hire a car for 3 day as we did and explore the island, it cost us 85 euros for 3 days with a booster seat, 2 car hire shops on location.

Would I go again ...yes for the money we paid it was real good value.

Just arrived back and and would not recommend this hotel. We were there only one week. My advice this was too long DONT book for two weeks you will go insaine!!

The rooms were uncomfortable and the bathroom smelt like raw sewage. We had just 2 single beds and they expexted a 3 year old to sleep on the sofa. The sofa was not even a sofa bed. It was bits of foam. So we ended up all in two singles. We approached the manager who I may add was not helpful and rude to us. I asked if he could arrange for us to have a put up bed and he gave in and said that he would send one. We never got it!!! The plastic cups you pay a Euro for were always dirty!

The food in the resturant was never labled correct. Once they had beef and it was liver! To top the lot my son got a very bad stomach bug the journey home was a nightmare as he was so sick and this lasted a week we had to take him to hospital back in the UK.

I work in travel and I would not EVER recommend this hotel.

We booked this holiday on the internet last year for myself,husband and 10yr old twins (Boy & Girl) after reading the reports on Holiday Truths and we are glad we did!!

The hotel was lovely, the staff very friendly and the weather gorgeous. My children particpated in most of the activities through out the day with the entertainment team and also made full use of the free cycle hire & mini golf.

The resort is quite but plenty of opportunity to travel to Mahon the capital by bus or taxi. The only down side to this holiday was we were unable to hire a car as the 2 wks we chose happened to coincide with shut down weeks in both Spain & France so is worth checking these dates out or book car hire with holiday.

We did manage to get around quite a lot of the island on the trips we booked, our favorite was the sunset cruise & the fiesta night we went on. All in all a top holiday which we wouldn't hesitae to recommend to anyone.

In fact friends have booked this hotel for next year already. MANY MANY THANKS TO PAUL KING OUR REP WHO WAS FANTASTIC THROUGHOUT he even managed to find me some books when I ran out.

We had read the other reports on this site about this after we had booked .

We were a little dismayed but decided to go any way. I personally wish we had not.

Our initial view of the resort /hotel on arrival was mixed, a bit dated ,sort of like a British holiday camp of the 1960s. Our fears were confirmed when we entered our apartments.

For the money we had payed,it was basic and drab. We had damp coming through the ceiling and our bathroom smelt like raw sewage due to a nasty leak on the soil stack(probably) and the plastic ceiling cladding ;in the bathroom had been disturbed and not replaced properly.

The floor tiles were cracked and both the bidets had been torn out and crudeley capped off.

After a few days the smell in the bathroom had become unbearable, so we spoke to the reception staff about being moved to a different apartment,but they told us that the hotel was full. Instead they sent a cleaner who sprayed the bathroom with disinfectant ,air freshener.

The food was totally geared to the Germans; I personally think that if you go abroad; then you try the local cuisine. If I had wanted to try German cuisine then I would have booked a German holiday!

The cleaners cleaned every two to three days, but only a quick flick and a change of towels and bed linen. The floor was dirty and the crooked bathroom mirror wasn't touched!

We didn't know that it was a German resort until we had arrived,even the kids club was for the Germans!

The resort is in the middle of nowhere,with one local Spar selling overpriced items,two gift shops and one English style pub/bar. The soft drinks and even the mineral water in the water dispenser in the restaurant tasted salty as they were mixed using the hotels artificially softened water!

The best bit of the hotel was the pool but after three days I caught an ear infection from the pool,had to call a doctor,80 euros and travel to the next town 4 miles axay to get my pescription.

The hire cycles were death traps and the gym was two rowing machines and two exercise bikes and two walking step machines which were broken.

Everywhere you looked there were signs of neglect and hurried repairs.

The only bright spot was that hotel entertainment staff were good with the kids. After three days they had made friends and did the football and volley ball ect so we hardly saw them.

At meal times the kids were living on pasta,toast and ice cream as there was nothing else they liked.

The entertainment was boring and repetitive.

The staff were good ,quite friendly even if there English was a little stiff.

After two weeks I was stir crazy and couldn't wait to go home .I would never go there again.

Just returned from this lovely Island, the resort of Es Canutells is great, just what we wanted for a relaxing holiday.

The apartment in Mar de Menorca was small and could have been alot better had air conditioning been fitted. The room and complex was very well kept and clean.

The swimming pool was huge and was cleaned twice a day when we were staying there, only complaint was too many children with blow up sharks and canoes. The garden around the complex were lovely, very well kept.

We were staying "All Inclusive", the food was ok although after a few days you got bored.

On a whole we enjoyed our visit to this hotel. Our one bedroom apartment overlooked the pool, which was lovely. The furniture was basic but adequate. The maids came every second day and the room was thoroughly cleaned. Even though we where all-inclusive the kitchenette in the apartment was handy for storage and the fridge was great. There was plenty of wardrobe space for a family of 4 for 2 weeks worth of cloths. The Hotel offers hairdryer hire but it could become quite expensive for a week or 2 so I would recommend brining your own. There was no iron in the room. The TV in the room had BBC 1 & 2 so you always had something in English to watch.

The pool area is very nice and the staff kept it immaculate. There where no life guards by the pool so you had to keep an eye on the little ones. I did mention this to our rep and he said he would bring it up with the hotel, as a pool of this size should have 2 lifeguards. There are plenty of sunbeds and umbrellas to go round. The pool was a bit cold however the kids did not mind too much. There are some sunbeds available away from the poolside if you don

Excellent hotel for family holidays, our 11 year old son had a great time as there were plenty of things for him to do. Bikes are available for hire free of charge, as is tennis equipment, mini golf and there is a football pitch, volley ball, etc.

The entertainment staff kept the children occupied throughout the day with various activities. The evening entertainment was mostly just the in house team, with one night out of 7 having bought in entertainment.

Cleanliness could not be faulted, and no food is allowed out of the restaurant which keeps the pool area and grounds free of rubbish and food. The food was fine, but lacking in variety sometimes, though plenty of it. It isn't 5 star, so don't expect 5 star food.

The snacks had to be eaten in the restaurant too, though maybe in the height of season they open the snack bar near the pool.

This hotel is very clean and we were lucky enough to have an apartment overlooking the pool area.

If you have a family room try to shove the kids into the bedroom as the sofa beds are way more comfortable!!!

The hotel food varied and was rarely hot, especially the chips and beans,food was also a little repetative.

A warning also about the "buzzard" style waiters who actually pinched my plate of bacon as i turned to butter my bread!!!

But on the whole the hotel staff were excellent,especially Nasser,Cris and Greet the entertainment staff who worked their socks off with little resources.

There was a wide range of activities to suit everyone in the day time but at night the entertainment was of a professional calabre only twice a week.

This hotel was 90% German and was difficult to get them to participate in the evening entertainment as they prefered to play cards amongst themselves whilst us few Brits made fools of ourselves on stage!!!(which was very good fun indeed)

We have just returned from a great holiday.

The bar & pool areas of the hotel were very clean however although the apartments received clean linen & towels they were not cleaned enough.

The staff were pleasant & the entertainment was good if a little long winded as all game instructions were given in 4 languages.

The food was fantastic with something for everyone.

The only thing that would stop us going again would be the location. There is a very small cove down a very steep hill but to go to a bigger beach you really need to hire a car. There is a courtesy bus from the hotel which you have to pre book tickets for but it only runs once a day leaving at 10.30am & returns at 15.30 The other thing to be aware of is that the all inclusive bands you are given are cut off at 12.00 on day of departure, so if you have an evening flight you will have to pay for food & drink after this time.

We had a brilliant holiday at Mar De Menorca, was feeling slightly apprehensive about some of the negative comments I had read but found the hotel lovely.

Myself, husband and 3 boys found the facilities brilliant, food good, entertainment good and great kids club and even a nursery for our 1 year old.

Location isn't great but still pleasant, recommend hiring a car, Menorca is a beautiful island. We would go back!! Excellent time was had by all...