43 Reviews
Traveller Rating
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Excellent4
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Very Good20
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Good9
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Average4
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Poor1
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
22 years 6 months ago
When we booked to go to this resort in May, it was because we were given ten days to find an alternative holiday having received the dreaded "severe building work" letter relating to our first choice of holiday. Canutells was the only other all inclusive deal we could find on these dates, so it wasn't a case of moaning about something having read the brochure. It is in my view not unreasonable at all to expect decent food at an all-inclusive property and we did have a comparison to make. This place is truly dreadful and also dangerous - the food was always tepid despite complaints to the hotel and reps. Several people were ill while we were there. What makes this worse is that if you don't hire a car (we did!) you are literally marooned there - the only alternative is a fish restaurant on the harbour front. The beach is filthy and uninhabitable. Menorca itself is a beautiful island and we have stayed in Son Bou and Cala n'Bosch before. Hiring a car is a must if you are staying at the Mar de Menorca. Because there is literally nothing else to see and do in Canutells, we started to feel institutionalised after five days in the hotel and this, combined with the truly awful food and poor service from the hotel, got us down. One tip, the hotel's own brochure states it has a washing machine and tumble drier for residents' use. There is no tumble drier. This might seem a small point, but if there is the inevitable upset stomach and you need to wash clothes/towels and the weather is cold and windy as it was for us, this causes you a problem! Some of our stuff had mildew on it as we couldn't get it dried properly. In summary, I would never, ever go again to this resort.
Travel operator: First Choice
21 years 11 months ago
We have just come back from this hotel. We had a pleasant enough holiday but wouldn't return. We found the food good and despite the other comments found it to be your typical Med buffet. Living in Germany we did find as much german food as we would have liked. The Menorcan night was really excellant with a wide range of food. My three picky children found something that they enjoyed every night. My three year old especially like the idea of on tap ice cream. I can safly say that he is all ice creamed out!!! I will agree that the entertainment on the whole was awful and came to an abrupt end at 11 pm. so if you are up for a bit of dancing be it on your own or with the children then you have lost out. The drinks were in constant supply if not a bit on the weak side if you know what I mean. I would be very careful of the water as we were a bit suspect that it was actually bottled water and decided to be better safe than sorry and bought it. There is not alot to do around the resort and believe it or not that the resort is set around the hotel, but there are local buses which are both cheap and easy to use. We hired a car for one day and went out and about and there is a lovely beach at punta Prima which is not far along the coast. As A holiday it was ok but for the money I didn't really think that we got what we paid for. but you always live and learn. One last comment I would like to make is that I must also have very unruly children as I found all the children to be well behaved and there was noone running around disrupting any thing after all they are on holiday so give us poor families a break!
Travel operator: Tjbourgh
21 years 11 months ago
This hotel is totally geared towards Germans, German Food, German entertainment - the staff could speak better German than English !!!. We hired a car for 6 days to get out of the resort it cost us a fortune - but we are so glad we did it Menorca is a beautiful island - Cala Canutells just doesn't do it justice. Everthing away from this hotel was wonderful - I would never take my family there again !!!!
(There is no beach they lie as far as we could see it was a dirty small harbour - the sea there I wouldn't let my dog bathe in !!)
(There is no beach they lie as far as we could see it was a dirty small harbour - the sea there I wouldn't let my dog bathe in !!)
Travel operator: Going Places
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