67 Reviews
Traveller Rating
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Excellent33
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Very Good22
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Good4
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Average1
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Poor1
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
Rooms are very basic, No fridge or TV in the rooms (luckily we had good weather -- hotel would not be able to cope in bad weather I think).
Food ok really, plenty of choice, however the menu did change during each evening - when the current food runs out, especially puddings! they place something different out. Watch out for the strawberries, if you see them grab em quick as they will not last long!
Entertainment, the Thomson staff worked hard and in evening had some different acts on. The other half loved the Fake (take) That tribute band. They bought the house down.
One word of warning -- do not book you rental car form the Europcar-Betacar kiosk in reception.
We hired a vehicle for 3 days (9 seater for rest of family) original quoted in writing 200 Euro incl 3 child seats. upon collection price jumped to 280 Euro excl child seats,and would not budge. Told him to poke. Person behind me wanted a beetle convertable and got a Citroen C3 non convertable for the same price??!!.
Other people were having problems with the car rep - Also he would not translate the agreement for you, just saying sign here and here!! Very helpful!
Would not visit hotel again as too quiet an area for us.
Travel operator: Thomson
The food is hit and miss, the only exception being the Friday gala dinner which was good. Beware a lot of the crockery and cutlery are old and dirty, with evidence of previous meals there to see. The hotel needs to replace the lot and buy new dishwashers.
The staff are friendly and helpful. There are a lot of young babies and toddlers in the hotel, so be prepared to be woken up anytime from 7am, no chance of a lie in. That said there are next to no teenagers and no 20 something lager louts.
The hotel is situated on the beach and there are some great local walks across the cliffs.
A quiet relaxing resort, not for those who like a lively nightlife.
Travel operator: thomson
The hotel is kept very clean and tidy. The staff at the hotel very friendly especially the restaurant staff with the children. Our room was a bit on the small side especially with the size of our party, having said that, how much time do you spend in them?
The food was adequate, not a great selection and we found weird combinations such as spring rolls with mashed potatoes, having said that it was always cooked well and replenished on a regular basis. Childrens buffet very limited and we found ours ate from the adult buffet to avoid chips every night. It was of a good standard considering the amount of people they were catering for. We found breakfast was better than the evening meals. Gala night on a Friday was very good food.
The location was good, beach just a short stroll away, ideal for little legs. The resort itself is fairly quiet, ideal if you are looking for a relaxing holiday not for you if you want a bustling night life. We found the resort itself had a very safe feeling to it which was perfect with the children.
The reps and staff at the hotel were helpful, as I said above the restaurant staff in particular very friendly always made an effort to come over and chat to us and the children. Reps were very good in particular Dolly Davy, Juicy Lucy and Cheeky Charley, we didn't use the kids clubs so can't comment on the kids reps, our children were more than happy to swim or go down the beach.
Plenty of sunloungers and a nice quieter area on the grass with trees to offer shade, where you can see the children in the pool but get away from the hustle and bustle around the pool a bit.
Entertainment was good, daytime games around the pool, afternoon quiz and evening entertainment. The children enjoyed the evening entertainment a little more than we did I think but it was ok.
All in all would go back but as we want to see other parts of the world it will be in a few years.
Travel operator: Portland Direct
A great hotel for familes with young children.
We would love to go back there.
Travel operator: thompson
My husband found the resort a little too quiet but me and the kids loved it. Considering going back again.
Travel operator: Thomsons
We went to the Cala Galdana Hotel to visit relatives and it seemed so quiet by comparison - though a very nice hotel.
The food was lovely and the entertainment at night was excellent - The Disney Show being my favourite and Fake That.
Travel operator: Thomsons
The hotel rooms are spot on and very clean with fantastic views over san tomas.
The food is probably the best I have eaten abroad. Only fault is there was not a great lot out of the hotel just a couple of bars and shops.
I would recomend this hotel for families or couples who want a quiet holiday, not enough going on for us.
Had a great time but would not return.
Travel operator: thompsons
The Hotel, like I said, every thing you have come to expect is there, buts lets start of with a few negatives first. All the Entertainment at night is inside (you would expect it outside on the pool side in August) and the acoustics in the room where it was held were very poor, all adding to the feel of a UK Butlins resort as another reviewer mentioned. The Entertainment team tried hard but they did seem to lack something (particularly compared to the Presedente) and the program of entertainments was limited to virtually beam bag throwing, water polo and a quiz, no archery or pistol shooting here like at other hotels (but they did have the space for it!). The rooms were small and OK but no TV or tea making facilties (as at the Presedente again, sorry) and my wife complained that the wardrobes did not accommodate anything longer than a skirt or shirt.
On the plus side the food was slightly above the level of the normal mass produced slop you come to expect at half board hotels, there was an alternative to chips every night and a good selection of fish on most nights. The Hotel and room, like the resort was very clean, special commendation to the sunbed attendant in the yellow tots hat who meticulously, every evening checked under every bed for litter and repositioned the sunbeds ready for the next day. Also well done to the cleaners who noticed out shower was faulty and before we had chance to report it had replaced the whole unit for us. And FREE Fridge
Travel operator: Portland
The hotel was clean at all times, and the rooms were cleaned every day at the same time also to a high standard.
The food was good with a good selection, although at times the restaurant got a little crowded but they are trying to feed a lot of us all at once!
The hotel location is excellent, right next to the beach with excellent views.the staff were very helpful and were always smiling and working flat out!
The entertainment was good and the Hotel reps worked hard to keep everyone happy and involved.
Travel operator: Thomson
We had a wonderful time food was excellent plenty of choice.
Hotel was very clean.
Reps were great. We had not been before but will be going back.
Travel operator: Thomson
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