67 Reviews
Traveller Rating
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Excellent33
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Very Good22
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Good4
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Average1
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Poor1
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
The resort is brilliant, a quiet relaxing area, but with nightlife for teens. The hotel is great, all the staff are fantastic and all very friendly, and many have become close friends due to us repeatedly going back! Especially Juan Carlos, Juan Antonio, Jorj, Roman, Paul the kiddie
Travel operator: thomson
Our room was smelly, and after numerous visits by our rep and then a lady from reception (who said she could not smell anything!) they changed our room, still not perfect though.
The first couple of nights were 'noisy' you can hear the lifts going up and down and you can hear everything people are saying in the next rooms, Oh and watch out for the screaming kids in the corridor after the entertainment has finished, really annoying!
The beach was lovely but very little to do in the evenings. We hired a car for 3 days, but then decided to hire it for the week, would have gone round the twist otherwise, if you do hire a car the main road through the island is a bit 'scary'.
Entertainment was OK but got too much when they made you look a fool when you didn't get up, a little irritating when you just wanted to sit and relax!
The Reps were good and can't complain about them.
Travel operator: Portland
Travel operator: Thomson
Large dinning room with a basic but well stocked buffet service. Waiting times to be seated are kept to a minimum even at the busiest times. Food is always hot a plentiful if sometimes a little miss matched. As this is a family hotel there is also a very well thought out kiddies buffet.
As mentioned, this is not just a family hotel but a Thomson SUPER FAMILY hotel. DO NOT go during school hols if you are not a parent - you'll never sleep! All the Thomson reps (there are about ten thousand in this hotel alone) are fantastic. If you have kids - find Paul the head honcho of kiddies reps and get your kids in the club. Paul and his entire team are fantastic with the little people and you feel comfortable leaving your little uns in their care. Do be prepared for tears at the end of the holiday - the kids will get attached!
Day time entertainment is normally based around the pool and is not for the faint hearted - the jump off involves 120+ guests jumping into the pool in a mexican wave style. Liam, Ceri and Sarah won't let your week pass without getting EVERYONE involved at some point. Always best to get stuck in and join them - extremely good fun when you do get involved.
Hotel staff are all very friendly and will do anything to make your stay pleasurable.
Evening entertainment is great which is essential as you'll never find a quieter resort. The rep show is a must - SUPER FAMILY ROCKS - mince it up!!!!!!!!
Great hotel - keep your eyes peeled for Thomson the Dog!
xxxxx
Travel operator: Thomson
The entertainment was fab, both for the kids with the mini discos with the excellent children's reps and sometimes Thomson the dog and for the adults with the amazing shows including lord of the dance, disney dazzles, George Michael, Mariah Carey and Freddie Mercury tributes, magic shows and many more! The fantastic rep shows such as their tribute to broadway musicals and superfamily rocks are compulsory viewing, as they work so hard to touch people with their fabulous singing, dancing and comedy skills. The daytime entertainment is also brilliant with Liam, Sarah and Kerri working very hard to keep everyone entertained with things such as quizzes, supersplash, reps vs guests in which the reps always take a hammering off the guests and you also get to see one of the male reps dressed up as a fairy-now thats entertainment!
The hotel staff were all very friendly and welcoming. The waitors are not only gorgeous but they are very funny and work very hard to keep people happy, the reception staff are very pleasant and show lots of courtesy to everyone. The reps (Tom, Lindsay, Nikki) are always there to help anyone who has any problems or who fancies taking a trip out. They are very nice and always do everything they possibly can to help people!
The hotel is very clean, with very nice air conditioning which keeps you comfortable during those hot nights! The pool is cleaned everyday so there is never any chance of it being dirty and although the rooms are basic they have everything you need. The downstairs areas such as the TV area, the toilets, the reception area and the stage area are always very clean and tidy!
I enjoyed this hotel and holiday so much I booked for next year as soon as I got home!
Travel operator: Thomson
The reps are fantastic, Liam, Sarah & Kerri really work hard to involve everybody around the pool everyday. There are too many reps to mention but they are all brilliant with the kids.
The kids disco was great, but be carful you end up singing the same songs all through the holiday (Thomson the dog). Some of the audlt entertainment left a little to be desired but the reps nights are great.
The food was OK, but didn't vary that much from night to night. There was also some odd combinations. To break up the routine we had a couple of meals out, one very nice one was at Hamilton Court.
Travel operator: Thomson
Travel operator: Thomson
The hotel rooms though a bit small are spotless,and cleaned every day.
We hired a fridge as it was extremely hot and needed
it to cool our drinks ,however it was only a little drinks cabinet fridge so not all that efficient!
The hotel staff are brill and very friendly. Food is lovely with plenty of choice. Entertainment great for our little boy.
Would definately visit again.
Travel operator: thompson
If your wanting to go on holiday i would definatly pick this hotel with any aged kids, theres entertainment for everyone!!
Travel operator: Dawsons and sanderson
a enjoyable holiday,
best we've ever been on,
so many things to do,
oh we do dream of going back there,
lilos and inflatables covering the pool,
unable to tell what happens around the staffroom door,
the children cried on the departure,
lovely reps and receptionists,
everyone is spectacular and friendly,
yes we engoyed this holiday!
what should the kids do swimming, club or playground?
oh the views we could see of the wavey sea,
never mind worrying about family at home,
drive outer town to the water park,
eat from the buffet,
rent out a car,
fantastic,
ultimate,
lovely,
h
o
t
e
l
xxx
Travel operator: -
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