60 Reviews
Traveller Rating
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Excellent13
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Very Good37
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Good6
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Average4
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
We found the choice of food excellent. Very varied breakfast from continental to full english. Lunchtimes you can go into the main restaurant and have a meal from chips/salad to a full main meal. Evenings we found plenty of choice, lovely if you are a fish or pork lover. Our group ages varied from 10years to 40+ years and all were fed well. The pool bar served a good selection all day so if you like a lay in you don't have to worry about having to wait until the dining room opens. Saying that towards the end of the second week I was gasping for some garlic, chilli etc., to get my taste buds going.
Could not fault the cleanliness of the hotel, rooms made up every day, towels changed as often as you like. The pool was probably the cleanest and largest we have stayed in. We had no probs getting sun loungers.
Location of the hotel was brill, literally a short walk and through a gate and you are on the beach. Although you do experience some aeroplane noise we did not find it annoying at all.
Evening entertainment? Very poor. One good night in the whole 2 weeks when Kool & the Gang were on. No dance floor. The hotel definitely need to sort this out. We were very disappointed. Staff who organise the water polo, darts etc., need to adopt some enthusiasm and sense of humour.
Our group included four parents and the rest were our sons & daughters. If the youngsters hadn't got to know a group of kids in the hotel and made their own entertainment they would have been bored boxless.
Travel operator: Thomas Cook
Thought the hotel was very good value for money, rooms were large and well equipped and cleaned every day with fresh towels if required.
Food was varied and plentiful, 6 different flavours of ice cream every night hasn't helped the waistline. Good choice of meats and salads should please most people.
Pool area was nice but the water was a little cold for us.
If your thinking of going IA it is cheaper to upgrade in resort (18e) we didn't bother as we preferred to go out of the hotel after dinner, however, the hotel bar prices are very similar to those in the local bars.
Only saw one evening
Travel operator: First Choice
I can only describe it as a complete rip off.
If you wanted certain spirits ie Bacardi, Baileys or a cocktail, you had to pay the bar price minus 20 percent. The same went for the food in the pool bar at lunch times, if you fancied something a bit more tasty than a burger or salad you also had to pay for this at a discounted rate.
The hotel and room were generally clean although under the bed was very dusty.
We normally stay in 3 star hotels and thought this time we would go up a level only to find that it was probably the worst hotel we have ever stayed in. The food in the restaurant was repetetive and luke warm and not always replenished quickly when something ran out. When you went in to the dining room it was a running battle to get a table and then get someone to lay it for you. Lots of tables were left unset and with dirty crockery after the previous people had gone.
The next challenge is trying to attract the wine waiters attention. Once you had done this you were presented with a very slightly chilled bottle of house wine(any other sort of wine you have to pay towards it).
There was certainly a major staff shortage when we were there and the majority that were there we found to be surly, rude and unhelpful.
On our second week the hotel filled up with Italians and Spanish people and it was quite clear that the staff preferred to deal with them and not the English people in the hotel.
One lunchtime in the pool bar we waited over an hour for pizza, chips and a burger (hardly gourmet cooking), another British family walked out after waiting about 20 miniutes and not even getting a drink. It got so bad that we ended up eating out at night and staying out for a drink in the local bars.
The resort has a nice beach but thats about it. We have never been anywhere as quiet before.There are very few places to have a drink after 11.30pm as everyone seems to go to bed early.
On a final note the dining room has a policy that all males must wear long trousers in the restaurant at night, but if you go last week in July and first week in August this is relaxed when the other nationalities arrive.
This is the first time that we have really looked forward to going back home and will not be visiting the hotel or the island again.
Travel operator: First Choice
To set the record straight we have been to Caleta four times in the last 2 years, staying at the Barcelo twice as well as the Elba Sara, so we are lovers of the island and the resort, but something just wasn
Travel operator: Thomson
Our room was fairly clean i.e bed changed everyday if required,clean towels etc but the floors and TV were dusty.
The hotels cleanliness was ok,although the public toilets werent cleaned as often as they should have been.
We were very dissapointed with the food,having stayed in a 3* and food has been just as nice/better. It was chaotic in the dining room,the food was never hot always luke warm,with a poor variety for kids.
The hotels location was excellent.The staff at pool bar were rude and not very friendly,other areas,reception and bar staff ok.(tip well and you'll be alright)!
Evening entertainment was terrible only two acts on the 2wks were there.the rest of the time it was the public entertaining the public mostly Italians! All inclusive ends at 11pm(no good if you want a late night!)
Hotel has three lovely pools,not enough sunbeds. Overall enjoyed holiday but would say hotels 3*plus not 4*.
Travel operator: Thomas Cook
The food was excellent at all times but quite busy between 8 and 9 pm.
The staff were rushed but were always willing to lay a table for you straight away.
The location was good situated on the beach front with easy walking to bars and restaurants.
An excellent family hotel and resort.
We saw a little of the entertainment but it was quite difficult to get a seat but what was on looked o.k.
I would visit again if the weather was not as windy!
Travel operator: First Choice
Pool side bar great food, plenty of choice in buffet restaurant. Hairdryer in room good,dont take your own. Plenty of sunbeds, even during half term week.
No need to take beach/pool towels you can hire them from reception 10euro deposit which is returned and you can change towels daily if neccessary.The pool nearest to the pool bar is climatised..!!!!
Daytime activitys very good, staff very friendly. Would definately return, hopefully next year. Don't worry you will have a great time. Go and enjoy.
Travel operator: First Choice
The only thing I can't comment on is the entertainment as we didn't go and see any of it. This was mainly due to a really nice selection of bars just around the corner.
The food selection was fab, especially the puddings. The restaurant was constantly being cleared of old plates, the table cloths were changed after every single use and the staff were again very friendly. A bottle of house white cost us 6 Euros which I thought was very good value.
The pool area was immaculately clean and tidy. We didn't struggle to get a free sunbed at any point, even when we didn't get out to the pool until 11am or even noon.
I really, really enjoyed my stay here and am definitely going back as soon as possible.
Travel operator: First Choice
We were half board, although the option for all inclusive is available.
Just check it out first though as not all drinks were included and for things like sangria you would have to pay half the price. Prices for eg, bacardi breezer 4 euro 20.
Brilliant hotel for children. Good kids club and entertainment at night. Play area and own swimming pool.
Hotel also suitable for people with limited mobility or wheelchair users. Ramps and mainly flat. My husband has limited mobility and uses crutches so talking from experience.
The hotel also told me they do have 5 rooms adapted for disabled people so it may be worth contacting them direct to discuss specific needs.
Travel operator: First Choice
Travel operator: first choice
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