The Dunas Caleta is well situated for shops, restaurants, water park etc.

The staff are very friendly and helpful.

The cleanliness of the apartments was good.

Gary et al tried their best to entertain us - difficult when you have so many ages there at one time.

Pool is very cold but that was due to cold winds at night time - so couldn't be helped.

To improve the apartments I would recommend some more maintenance is done just to bring up appearance of some areas - such as paint coming off some walls, some rust on our fridge. Other point would be to change doors as they are not very secure and not double glazed - some noise coming from main road traffic - but not terribly so.

Entertainment went on until about 12 - but was never overly noisy.

My daughter and I were unfortunate enough to have to visit the medical centre - but can highly recommend the service we got from the Medical Centre just across main road from Dunas Caleta.

We enjoyed our holiday apart from me having a bad ear infection but I coped and managed to get in the pool.

The entertainment was quite good but I think they should have had three professional shows a week.

A nice place but the only way I can describe the island, meaning the ground, is dry!

A good holiday!!!!!!!!!!!!

From Karen and Daisy

We had a great time at Dunas Caleta. Our son James was in the pool everyday even though it was sooooooo cold but he didn't care. The tiles around the pool area aren't very safe for young children and there were a few falls but overall the pool was great.

The apartments are the usual but could have been cleaner. Maid didn't clean everyday and floors were always dirty but I think only I noticed (A Mum thing!)
Loads of clean towels and bedding.

Entertainment provided by Gary (from Fife)& Nicky was perfect for children especially our 3 & 2 year olds. Mini disco every night and I am still singning 'Star Trekking' on a regular basis! Thomsons childrens reps were great and 'Spike' seems to be a hit with all the kids.

Fab place for a relaxed holiday, close to resort centre/harbour - will definately be back next March!

There is one major problem with the Dunas Caleta, the security of the apartments. Our friends were burgled on Christmas Night while they slept with there children ages 4 + 13 months. They even took the safty deposit box key out from his trousers and emptied that.

It is so easy to get in the doors, need extra bolts or replacing altogether.

I just love this place, this is my 6th time I

I probably expected too much from this hotel after all the ratings from the holiday truth sites.

Overall looking back it did come up to expectations, and I think we was there at the wrong weeks, Gary was on holiday for his second week, and the bar manager lost some of his bar staff, and run out of some of the drinks behind the bar, on some nights

The site was very clean although there was a smell of sewerage, which I finally put down to the plant watering system that runs around the hotel.

The pool was cold, but once you were in, it was OK, best go swimming later in the day after the sun has warmed it up.

Only had one meal in the restaurant as the main restaurant was being decorated, this was not a major problem as the bar snacks during the day were fine, and their is about 5 million restaurants within a 1 minute walk.

The water park was no where near finished, and July opening is very very unlikely, I guess it will be nearer Xmas before it opens.

Anyway thats all the negatives, here is the positive, would I go back, YES, tomorrow if I could, and more than likely to the same hotel.

Best family resort I have stayed in EVER.

This hotel was brilliant we have stayed in this hotel 4 times in the last 2 years and would definately go back there again. We went half board, we thought that we made a good choice, which we did, as the food was exellent with a large variety of what you wanted to eat, if you didn't like what was on offer you could order whatever you wanted and they would bring it from the bar. The value for money was brilliant. The hotel was cleaned every other day by the maids who kept the apartments looking spotless there was always clean towels. All the staff in the hotel were brilliant the reception staff were all english so there was no worries about them not understanding and they were so friendly. The rep was friendly and was always there if she was needed and tried her ahrdest to sort problems out. The entertainment crew Nicky and Gary were great they kept adults and children amuses 24/7. All the children loved them as they followed them around all the time especcially gary. The bar staff were gr8 2 they were frendly and worked very ahrd especially at night when the bar area was full and evryone wanted drinks they were running around so much. The kids club reps were brilliant they kept the children occupied all through the day children aged between 3 and 12 could join and there were three different age groups tots for aged 3-5, team aged 6-8 and tribe aged 9-12. the kids club was running all through the day and they also had a night club for all groups from 7.30 till 9 so the children still ahd time to go into the bar area to do the kiddies disco with nicky and gary and to watch the professional show. The kiddies disco was on every night of the week, where the kids danced to all the songs and there was also a professional show or quiz on after. The pool was brilliant and there was also another pool in the hotel next door which you were aloud to use because they were the same owners this hotel is the Los Alisios. They ahd lots of facilities and games to keep teenagers and children occupied throught the day, there is a games room, with uinternet n air hockey n more, two tennis courts, 2 pool tables, kiddies park and table tennis, there is also and kiddies part of the pool. Gray and nicky put on a lot of games to amuse the teenagers and adults such as water polo, football tennis, rifle shooting and killer pool. there is also a library open everyday of the wk where you can borrow books or sun lotion. You can also enjoy a free volcano walk experience with Gary. This hotel is excellent and i would recomend it if you like a nice relaxing family holiday.

We stayed for 2 weeks at this hotel on a half board basis and wish we had just gone for self catering as there was hardly any choice at meal time, although the breakfast was ok. It is more of a cafe than a restaurant and there is no need at all to dress up!!!!!

Our rooms were clean and comfortable but the doors were very easy to get into which concerned us but we had no incidents.

At the back of our apartments there was an awful sewage smell, although the apartments were kept clean by the maids.

The location was ok for the shops but you have to get a bus to the beach and when we were there we got sand blasted as it was so windy.

We did have a good holiday but this was mainly due to the entertainment staff as without Gary and his team the hotel would be nothing!!!

We visited these apartments in June and enjoyed them.
Very clean and we arrived at night and got a welcome pack of water, tea, and bread.

We felt it was a bit busy with kids running around, but then my kids loved it, so if they are happy then we were happy.

Gary is a complete looney tune, but super entertainer, so again kids happy.

A lot of building work going on outside our apartments and although rep helpful, staff not really interested and in my opinion were a bit rude when we complained. I escalated this to Thompson direct and the work was stopped until we left. They did give us compensation so no complaints really.

Basically if you have young kids, go to the Dunas Caleta!

This is a brilliant hotel, that people of any age can enjoy.

The entertainment here is great and the staff are very good with kids, all the children I saw were having a great time.

Around the hotel was very clean, the rooms inparticular were nice, the staff were polite and friendly and did not hassle you if you had a problem.

The pool was quite cold though it sort of took your breath away when you got in, but once you had been in for a while you didnt want to get out!!

The grounds were nice also, but I think a bit more security is needed.

Well what can I say, Dunas Caletas was the best holiday I remember, I am a young adult, and traveled with my mother and two younger siblings.

We all agreed it was a great holiday, in particular the hotel and its staff.

The food offered at the hotel is diverse from restaurant, to take away. Whichever suits your needs.

The overall cleanliness was good, no issues that I can recall worth any concern.

The hotel is situated on a side road, from which all the restaurants and souvenir shops are based on. It