25 Reviews
Traveller Rating
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Excellent13
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Very Good9
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Good3
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Average0
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
18 years 7 months ago
The Rui Gran Canaria is excellent value for money,very clean and centrally located with easy acess to all local facilities.The food was good and well presented with a varied choice. The house red wine was good and there were quite a few international branded drinks included. The staff were very helpful and friendly. This hotel is well worth a visit and we will return sometime in the future. We have been to several Riu hotels all of which are of the same high standard
Travel operator: Thomson
Recommended
18 years 11 months ago
The food was varied and to an excellent standard. The mexican and asian menus at the Las Brisas restaurant were very good. You never queued in any of the restaurants on any occasion. The special menus served on Xmas day and New Years eve were great.
The Animacion team that provided most of the entertainment, both during the day and in the evening were enthusiastic and very entertaining.
The Best Animacion team we have ever seen. The hotel staff were very friendly and helpful. Security was strict.
There is a very good , up market , shopping complex only 3 minute walk away , with "designer" shops just outside.
We will definitely be returning to this hotel.
The Animacion team that provided most of the entertainment, both during the day and in the evening were enthusiastic and very entertaining.
The Best Animacion team we have ever seen. The hotel staff were very friendly and helpful. Security was strict.
There is a very good , up market , shopping complex only 3 minute walk away , with "designer" shops just outside.
We will definitely be returning to this hotel.
Travel operator: Thomson
Recommended
18 years 11 months ago
This hotel was excellent.
The resort used to be classed as Maspalomas, but is now its own little resort. It is very upmarket and there are some fabulous hotels nearby. Riu Gran Canaria was one of them. I have no complaints at all about the hotel.
We went on our honeymoon with our 7 month old son and the staff were so friendly. The waiters/waitresses knew our sons name and always came up to us.
The food is unbelievable. Something for everyone. The salad bar is huge! They had pizza/chips for kids who are fussy and then a huge range of different meals. Apparently if you stay for 2 weeks, you never have the same meal twice. I drink Baileys and it was proper Baileys not the cheap stuff. Lots of wine and beer, also cocktails that you can try. Breakfast was fantastic. Full English, croissants, tea, coffee - the works. I ate so much!!!
We took a taxi into Puerto Rico for the day which cost us 17 euros (about 12 quid). This was a nice day out and it was 30 degrees. It is always 4 or 5 degrees hotter there. Temperatures ranged from 18 degrees to 25 degrees. One day was very cloudy and a bit chilly, but we had 2 glorious days of pure sun.
Would definitely visit again.
The resort used to be classed as Maspalomas, but is now its own little resort. It is very upmarket and there are some fabulous hotels nearby. Riu Gran Canaria was one of them. I have no complaints at all about the hotel.
We went on our honeymoon with our 7 month old son and the staff were so friendly. The waiters/waitresses knew our sons name and always came up to us.
The food is unbelievable. Something for everyone. The salad bar is huge! They had pizza/chips for kids who are fussy and then a huge range of different meals. Apparently if you stay for 2 weeks, you never have the same meal twice. I drink Baileys and it was proper Baileys not the cheap stuff. Lots of wine and beer, also cocktails that you can try. Breakfast was fantastic. Full English, croissants, tea, coffee - the works. I ate so much!!!
We took a taxi into Puerto Rico for the day which cost us 17 euros (about 12 quid). This was a nice day out and it was 30 degrees. It is always 4 or 5 degrees hotter there. Temperatures ranged from 18 degrees to 25 degrees. One day was very cloudy and a bit chilly, but we had 2 glorious days of pure sun.
Would definitely visit again.
Travel operator: First Choice
Recommended
19 years 3 months ago
This is one of the best hotels that we have ever stayed at, it is set in beautiful grounds with flowers and cactus and grass everywhere. The main entrance is made from marble and is air conditioned as is most of the hotel.
We had interconnecting rooms, all rooms are spacious with lots of room in the wardrobes, drawers etc, the air conditioning is wonderful as it is very hot out there. There was a fridge, hairdryer in the room as well as a TV which had a few German channels and CNN Euro Sport and BBC News.
The Pool area is vast it is one large pool split into three with 2 Jacuzzis - there are plenty of sunbeds with cushions and also loads of parasols which you will need as it is very hot in the afternoon.
The food is excellent catering for every need - all the drinks are brand names and plentiful.
The only thing that let the hotel down slightly was the evening entertainment. The animation team put on a "Show" which is basically adults dancing and miming to songs which can be slightly tedious. As this is an all inclusive hotel there is not a lot to keep you on site of an evening. There is a small disco called Kiss which was used mostly by the teenagers and is open till 1.30am but it is located out behind the pool area so you are not disturbed by any noise
We had interconnecting rooms, all rooms are spacious with lots of room in the wardrobes, drawers etc, the air conditioning is wonderful as it is very hot out there. There was a fridge, hairdryer in the room as well as a TV which had a few German channels and CNN Euro Sport and BBC News.
The Pool area is vast it is one large pool split into three with 2 Jacuzzis - there are plenty of sunbeds with cushions and also loads of parasols which you will need as it is very hot in the afternoon.
The food is excellent catering for every need - all the drinks are brand names and plentiful.
The only thing that let the hotel down slightly was the evening entertainment. The animation team put on a "Show" which is basically adults dancing and miming to songs which can be slightly tedious. As this is an all inclusive hotel there is not a lot to keep you on site of an evening. There is a small disco called Kiss which was used mostly by the teenagers and is open till 1.30am but it is located out behind the pool area so you are not disturbed by any noise
Travel operator: First Choice
Recommended
19 years 3 months ago
This is a completely all inclusive hotel, no hidden extras, you could even collect a bottle of water from reception for you room whenever you required it.
Drinks were not only "local", We enjoyed the Beafeater Gin!
The food was excellent my only complaint was that I ate too much of it and couldn't help mixing foods because it was so nice. Breakfast was fantastic. I think if I had of stayed for two weeks it would have all got a bit too much.
The cleanliness of the hotel is 5*.
Location great, only 30 mins from the airport. There is a lovely walk down to the sand dunes in Maspolomas and some really nice designer shops on the way.
We could not fault the staff, each and everyone we dealt with was very pleasant and polite and nothing was too much trouble.
Ok the entertainment was not brilliant but the young people tried their best and they played out the phantom of the opera brilliantly. The same young people who performed in the evenings also entertained the children during the day and they did a brilliant job.
Our 12 year old son had a fantastic time playing football, volleyball etc.
Drinks were not only "local", We enjoyed the Beafeater Gin!
The food was excellent my only complaint was that I ate too much of it and couldn't help mixing foods because it was so nice. Breakfast was fantastic. I think if I had of stayed for two weeks it would have all got a bit too much.
The cleanliness of the hotel is 5*.
Location great, only 30 mins from the airport. There is a lovely walk down to the sand dunes in Maspolomas and some really nice designer shops on the way.
We could not fault the staff, each and everyone we dealt with was very pleasant and polite and nothing was too much trouble.
Ok the entertainment was not brilliant but the young people tried their best and they played out the phantom of the opera brilliantly. The same young people who performed in the evenings also entertained the children during the day and they did a brilliant job.
Our 12 year old son had a fantastic time playing football, volleyball etc.
Travel operator: Sunstar
Recommended
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