We were due to stay in the apartments, which were not finished, so we got a free upgrade to half board in the hotel. That was a good deal. First Choice customers got put in the hotel on room only. This is one amazing hotel. The central and reception area has features of interest everywhers. Waterfalls. Rope & wood bridges. Spiral staircases. Glass Lifts. Sunken gardens . . . The list goes on and on. Pools and gardens are fantastic. Food is very good. Rooms are good. Will take a day or two to find your way around. You'll find something new and interesting everywhere you look, even after several days. Take a travel kettle, theres none in the rooms, before you realise you will have spent 50 euro on tea & coffee! Two choices of payment for goods and services: cash or charge to room: don't mix & match - don't sign the slips if you pay cash! You'll get free pool towles, which can be changed daily, use the spa centre, really nice. If you arrive after evening meal on day 1, make sure you ask for a voucher towards the end of the week, for a free lunch on your last day, it's worth having. Enjoy!

First impression of this hotel - stunning ! Very impressive reception area with plants, waterfalls, huge glass ceiling dome. The grounds are exceptional, like a tropical forest, and beautifully maintained. Complimentary wine and fruit in our room on arrival. Plenty of sunbeds with thick pads and towels provided.

Board - buffet breakfast is fine but dinner is the usual lukewarm buffet. Better to swap dinner for lunch and go to the harbour at night to eat.

Hotel very clean and room made up every day although we did feel towards the end of our stay it was getting a quick once over as the hotel got busier.

Food - as above.

Location - a ten minute walk from the harbour and beach.

Staff - couldn't do enough for you. Helpful, friendly and went out of their way for you.

Entertainment - cabaret style but didn't see much of it as went out at night time.

We have just come back from this hotel we found it fantastic however !!!! The Disco closed at 1am the whole hotel closes at this time.

The mini bar we had to pay for and for a 4 star hotel I find this a disgrace the pool areas were clean and all the staff except a rude boy in the bar downstaris were great.

To be honest we are 2 gay guys we felt it was a couples hotel no fun at all.

We have just come back from this hotel we found it fantastic however !!!!

The Disco closed at 1am the whole hotel closes at this time.

The mini bar we had to pay for and for a 4 star hotel I find this a disgrace the pool areas were clean and all the staff except a rude boy in the bar downstaris were great.

To be honest we are 2 gay guys we felt it was a couples hotel no fun at all

Just got back on Tuesday from the Cordial Mogan Playa hotel, well the hotel certainly has the wow factor, the reception is in a huge atrium with a multi colored glass roof, there are glass lifts, water falls and streams running throughout the building, also fountains. Its difficult to describe because words don't really do it justice.

The pool areas (there are 2 areas)with free form pools with bridges, sandy beach, jacuzzi, banana trees and other tropical plants surrounding the areas. Plenty of loungers with cushions.

The hotel is really built in village style, with several buildings with 4 floors. The rooms were very well appointed, TV, DVD, good quality fixtures and fittings.

The restaurant buffet was very good as they go, but felt restricted as on arrival, had to choose a time slot, we were strongly encouraged to choose the early slot 6.30-8 pm. This doesn't sound to bad in theory, but you had to have finished by 8 as they reset the tables for the second sitting, we asked to change to the second sitting but this was impossible.

There is an a la cart restaurant called Los Guaryes(sp) this was out of this world and could hold its own anywhere in the world. It was always quiet, because they didn't seem to advertise the fact that if you were on half board you got 15 euro per person taken off the bill.

The menu was Canarian fusion and the service and food were excellent.

The staff were on the whole very friendly, just one surly lad in the downstairs bar.

Just be aware if you go to the hotel that they are very keen to get you to sign bills for drinks etc, even if you were paying cash, I checked my bill half way through the week as I knew that I had signed for 2 rounds of drinks, but on my bill was 6 rounds of drinks, 4 of which I had already paid for, after a long conversation with the helpful receptionist, she checked on the computer through all the transactions for the days and lo and behold found that these had indeed been paid for.

Funnily enough we were never asked to sign for anything again, coincidence? This would not put me off the hotel but just would not be willing to sign again.

The hotel is situated about 10 Min's walk on the level into town.

First impressions were good, Puerto Mogan is a pretty harbour resort and this hotel has superb buildings and rooms but is let down by dreadful service.

the main dining room is like spanish truck stop with t-shirts and jeans worn by the international guests, rude ineffective waiters, no tables made up, dirty dishes not collected, poor food selection, croquette potato and fish fingers is not my idea of four star plus dining.

Entertainment dire, bar service non-existent.

My advice is to book elsewhere, there are better places for less money. you have been warned. !!

We have just returned from a 2 week stay at Cordial Mogan, booked with First Choice through a travel agent about 2 months before we travelled.

Flights: flew with Thomas Cook from Newcastle, no delays on either leg of the journey, but planes were very small with very little leg room. Transfers were OK but rep didn't come all the way to our hotel she got off in Puerto Rico, as she did with other flights apparently, which i thought was a bit off.

Room: check in was smooth and efficient, paid for safe and fridge, fridge 1 euro a night, but if we purchased 6 bottles water for 9 euro it was free. We stayed in a junior suite which not massive was adequate, sofa bed for our son in living room was put up each night and then put away by in morning by maid. Plenty of towels which were changed frequently.

Dining: breakfast was good, we were able to eat in Blue building which wasn't as busy as main dining room, all the usual breakfast items on offer.

Dinner was OK, buffet did get a bit boring, but we ate out down in the harbour some nights exchanging our dinner for lunch at the hotel, during our stay this was altered and instead of eating in upper pool bar, lunch was served in blue building again a buffet.

My main complaint with the dining arrangement was getting a table, we chose the 8-9.30 sitting and it could be quite busy especially on a weekend (a lot of Spanish guests). As you have to find your own table some evenings we wandered around for some time, also there was 3 of us, and all tables were set for 2, 4 or 6, if we sat at a 4 table the waiters made it obvious we shouldn't have so some evenings we sat at a 2, but then had to wait some time for an extra place to set, most evenings we also had to wait a while to order drinks to have with our meal, whereas the Spanish guests were attended to much more quickly, something that was noted by quite a few people. We found the female staff to be more helpful than the male.

Pool areas: both pools were kept immaculately clean, there were plenty of sunbeds with nice thick cushions on them, at the lower pool people did reserve beds in the best spots, but other than this no complaints. One small thing is the 'sand' surrounding the pool does hurt to walk on in bare feet!

The gardens around the hotel are lovely, as was the garden that came with our suite, with 2 sunbeds as well as table and chairs.

We went on 2 organised excursions booked with our rep, jeep safari, which was great, a full day out, and edible lunch included.

The second was Sioux City, we felt this was very poor, we were herded from coach through the gates, first thing you see is a gift shop selling 'cowboy hats' at 10 euro each, a BBQ is included with this trip, small jacket potato, bright red sausage, leather like chop, chicken leg, and big bins of tomato and cucumber, when you have got this you are then told were to sit, big trestle tables on which there were a couple bottles of wine and fizzy orange.

We felt very much like this was a pack em in give some sort of refreshment then move em on. A free bar is promised, OK if you only want beer as this is lined up on table, but queues of more than 10 Min's all evening for water soft drinks and shots.

The show was extremely poor 50 Min's long at most, relied heavily on 'dancing girls' and a bloke who did rope show then knife show, dancing was poor, my 12 year son commented that one girl in particular moved in a similar way to Peter Crouch, the horses were lovely but basically they were ridden into show arena than back out again.

We've seen the Disney cowboy show, which was a similar price but was far superior, so I would say don't waste your money on it.

We hired a car for a few days, which I would recommend, the drive over the top of mountains is great. Palmitos Park was also a good day out.

Wildlife: not much expect for the cockroaches, if you go into the harbour be prepared for them on walk back to hotel, both the back way and also walking round to front, some were quite big.

Can just about cope with them outside of hotel grounds, but there were a couple of spots in grounds were there were always some on a night, the later we returned to room the more we saw. We did see a couple in the hotel, 1 when our son was having his picture drawn near the dining room and 1 ran in front of us, 1 in the downstairs bar, some people we met also had two in their suite on separate occasions 1 in bathroom and 1 under curtains.

While I appreciate roaches are inevitable in warm countries i was slightly perturbed to see them so close to eating and drinking areas.

To sum up (finally!) generally we had a good holiday, Puerto Mogan is a beautiful village, no noise no people trying to sell things to you, but felt some areas of hotel could do with a little improvement.

This is a beautiful hotel for people who want to relax in quiet, sophisticated surroundings. Everything is to the highest standard and the staff are extremely pleasant & helpful.
The room was very nicely presented and we were fortunate to have a pool view with a small terrace & mini garden. Perfect for that pre-dinner sundowner.
I prefer B & B, so that I can eat out at night, but the only option was HB and we found that the food was so good here we couldn't justify going elsewhere. Also the breakfast buffet is excellent. I can't think of any omissions. If 'caviar' is your thing for breakfast you can choose between black or red! Also sparkling white wine is also available for your morning 'Buck's Fizz'.
We're not into evening entertainment and what we saw looked pretty run-of-the-mill, but I'm not the person to judge!
I would definitely return. Actually I wasn't ready to leave! It is the perfect chill-out hotel and all the patrons respect each other's space.

On arrival the hotel is very impressive. The reception staff are very pleasant and helpful and a glass of Cava or soft drink was offered. The hotel was very clean - there seemed to be staff on duty at all times (even at 11pm on New Years Eve)polishing and tidying.

The food was excellent - two seperate grills providing freshly cooked meats - chicken, pork steaks (incl ostrich) and another cooking fish fillets, prawns etc. Plus there was the usual salads, vegetables and baked dishes; also wonderful fresh fruits and a great cheese board. Good selection at breakfast as you would expect. Sandwiches at luchtime in pool bar could have been a little more inspired.

The hotel is a four minute walk to a lovely beach with beds & umbrellas, alongside there were bars and restaurants. A couple of minutes further was the fishing harbour and marina - lovely for a pre-dinner drink.

All staff at the hotel were friendly and extremely polite.
The organised daytime entertainment included acqua aerobics, pool, football, scuba diving etc. Plus there are tennis courts, bowling alley and a wonderful spa - book ahead for treatments.

The evening entertainment was a mix of the animation teams shows and shipped in shows eg Las Vegas Legends, Spanish dancers etc - the shows were better than some we've seen. On New Year'S Eve there was a great band with three Spanish singers, but from 12:30am The Trammps entertained for over an hour - they were brilliant, also a fantastic firework show just after midnight.

Altogether a great holiday and the sun shone very warmly for six of the seven days!

This new hotel is just as it states 4*plus. It is just outstandingly beautiful. There is not a thing out of place, we stayed in junior Suits and the were good sized.

The food for both breakfast was wonderful much better than any other places we have stayed, you would be hard pushed to find fault. The selection had all the normal salads, fish meat etc, but they had fillet steak to die for and all sorts of fish cooked to order and it was plentiful and fresh and replenished regularly. dinner was served between 7pm and 10.30pm with the same quality and quantity available right up to 10.30.

Staff were lovely and very helpful without being overbearing.

Entertainment was normal resort stuff.

Hotel had 3 pools, a wellness centre which was fab all in all if it is relaxation you want this is the place to go