24 Reviews
Traveller Rating
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Excellent0
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Very Good9
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Good4
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Average6
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Poor2
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
cleaners were excellent.
They were welding near pool bar. what's that all about? everybody's walking past do they no it can damage your eyes
food not good had spag bol for 12 days
we where over looking bp garage and motorway asked for a pool view & they wanted 108 euros paid for hol back home am i hell paying out again. only understand you when they wanted to.
Carlos and the entertainment was good but disco at nite wasn't long enough only about 20 mins, if u like ballroom dancing then this hotels for you thats what most of it was. every British person was moaning if there letting us in hotel do something for us.
we where all inclusive and food stopped at 4 then that was it till 7.
Travel operator: co operative travel
The Rooms are clean and basic.
The hotel staff are ok but not very friendly. Day entertainment is abit sexist only for boys. Day entertainment there isn't really any a either a man on a piano and one night there was a show.
The food is ok.The breakfast is basic its toast ham cheese and fried egg and beans. The tea time its rare steak liver and Spanish food but if you are a fussy eater all you will eat is chips and salad. and the foods a first come first serve because they don't top it up.
The hotel is abit far out you have to walk up quick a few stairs to get anywhere. There is a good bar called Cheers the woman are English in there and nice and beers cheap.
Its meant to be for young and lively town but its not because me and my boyfriend are 18 and 19 and was bored there was not enough to do. So if you are use to lively holidays it's not the holiday for you. But if you are older and are going to just do nothing and chill I think its the holiday for you. But it might of been because I went out of season in March.
Travel operator: Thomas cook
The food was good could have chosen lots of things to eat at every meal.
The rooms were very clean ,elsewhere in the hotel there was a mirror on almost every wall that never had any fingermarks on.
There wasnt many English people in the hotel but that didnt spoil it for us.
The staff were polite but maybe didnt speak much English but we are in Gran Canaria not England so wasnt a problem to us.
All in all the holiday which we had begun to dread before travelling was great. The weather was good too.
Travel operator: Thomas Cook
always a good selection of food served in a buffet style to suit all tastes
entertainment each night of varying quality but good for a family holiday
rooms of good standard clean and presentable . air conditioning poor
Travel operator: globespan
Travel operator: Goingplaces/ThomasCook
Travel operator: aspro
Food was good, I am very fussy, and I could find more then a few things every day.
Hotel staff were, very good, and helped as much as possible.
The only down side was the Thomson reps, gave us the wrong info and never came to our hotel, so we lost a day we could have gone on trip's, which as we were only staying for a week, meant we could not go on those trips for that day.
But over all top holiday.
Travel operator: Thomson
There are 3 pools of which one was heated at this time. There are also a few jacuzzis around which are heated.
Meals are buffet style. There is enough choice, for breakfast there are cereals, salad, hot buffet, toast juice etc. Evening meal, soup, salad, plenty on the hot buffet too. The dining room is huge so there is never a problem getting a table.
We found every member of staff to be very friendly and helpful. The maid for our room was excellent. Can't really comment on the entertainment as there is lots to do in Playa del Ingles so we went out every night. Many people did stay in though, and the entertainment seemed popular.
Travel operator: Sunset
Problems- balcony door not locking, broken shower dispenser and lock on door sticking-were dealt with immediately.
Three quiet pool areas, plenty of beds, easy to swim. Some pool entertainment- music, water aerobics, volleyball and bingo. Food good, wide variety to suit all tastes, Appeared to be better quality of cooking from Saturday to midweek, thereafter salads were a bit watery. No problem getting table at mealtimes and no real queuing problems even at busy times.
Nice areas for relaxing with drinks, in & out, with table service. Quiet location, easy walk to the small Tropical Centre with good eating/drinking places and enough shops to browse, next to bus station.
Small beach within easy walk. Taxi to main centres approx.3 euros, walked back from nearest ones. Staff friendly and helpful.
Small supermarket across the road from the entrance to buy lunch. In all a great holiday for adults. Not many children in the hotel when we were there.
Travel operator: Globespan
Food was disgusting so had to eat out most nights so most of our money went on that for 2 weeks.
The staff were not very friendly or helpful, but they were if you was German or Spanish!
Entertainment was rubbish and the 'disco' was an absolute joke, you had to go down some stairs and we used to walk down there every night just for a laugh and at most counted 6 people!!
Take my advise avoid this place if you want a nice holiday.
Travel operator: Thomas Cook
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