26 Reviews
Traveller Rating
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Excellent8
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Very Good10
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Good2
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Average5
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
We were two couples who holiday together once a year in October and this was one of the best hotels we have been in together.
The food was excellent the hotel was clean if a little dated in places, the location was close to the nightlife and the staff did their jobs very efficiently.
The entertainment staff worked tirelessly entertaining people all day long. Although no pressure was put on you if you didnt want to join in.
A great hotel for all ages.
Travel operator: Cant Remember
The hotel is very big, the rooms were of a good size and cleaned daily but the carpets outside the rooms were dirty and worn. The hotel were trying to clean them but it didn't work and the smell of the cleaning chemicals was overbearing.
There are two pools one quiet and one lively. The lively one has the entertainment team there so come 12 noon they wake everyone up with a song which you soon get used to!.
They arrange games which the Germans love getting involved in. The entertainment team were really friendly and enjoyed throwing water bombs at us and trying to get us to join in but we were happy to just watch.
The hotel is a short walk from all the different nightlife which is good cos the evening entertainment is not up to much.
Overall the hotel was good for groups but wouldn't go there for a family holiday.
Travel operator: med hotels
The maids cleaned room every day (clean towels and bed linen etc...), and always made the effort to speak to you in the best english they could, and were always friendly.
The food at the hotel was very good and the choice was very good, but after four or five days the food gets very boring because the choice of food does not change from day to day. The location of the hotel is very good as it is near to the bars, clubs and the beach.
The entertainment was very poor as it seems only to focus on the german holiday makers and no one else. The only reason we would visit this hotel again is because of the cleanliness of the hotel.
Travel operator: Thomson
The hotel is situated in a great location - near both the Irish center and the Kasbah - which is amazing!
When you go abroad you expect loads of insects but we never had one in our room. The rooms are very spacious although they do tend to get really warm because there is no air conditioning.
The staff were lovely and tried their very best to understand English.
The hotel has its own nightclub under the hotel Ozono which is open till 6am but tends to be full of Germans but it
Travel operator: Direct Holidays
We were moved rooms 3 times due to the cleanliness and finished decor of the rooms. The coridoors on each floor had threadbare and heavily stained carpets very well worn.
There was paint falling off the walls and they resembled floors on a multi-storey car park with 3ft high painted numbers painted on to breeze block walls,with little to no lighting.
There were 5 blocks to the complex and the journey to your room entailed taking two separate lifts and three very long coridoors to walk along.
The rooms were very basic no carpets or heating/air con and in need of desperate upgrading(all 3 rooms were of same standard)this hotel was 95% Germans with all the entertainment in German.
The food was often cold and undercooked and the choice mainly continental. Be prepared to wait for a clean table and your food. There did not appear to be near enough staff to cater for the numbers of people waiting.
We witnessed a number of insects running over the food. A large number of people were taken ill during our week including all three of us with a stomach bug which was an issue with the hotel and not an isolated incident.
The staff were friendly but there was always someone complaining at reception on a daily basis.
Both swimming pools were very cold and the main pool was very noisy with load music being played constantly and pool games more for an 18-30 age group.
The lifts were constantly breaking down and with an 18 month old baby in a pushchair this was no joke.
This hotel was only a 3 star plus due to facilities on offer and not for quality or general cleanliness. This is a 2 star accomodation - be aware judge for yourself.
Travel operator: Direct Holidays
The rooms and corridors are fully carpeted so no overhead noise.
The food and staff @ this hotel are first class, but be advised when booking request a room overlooking the pool and on the fifth or above or all you will see is palm tree trunks rooms numbered 502-510 are best as the balconies are in sun all day.
The things our rep did not tell us.
The door lock swipe card also acts as your credit card so you can charge every to your room and pay on departure.
When entering the dining- room pick up a reserved ticket & place on the table of your choice, then every one knows that table is taken.
Travel operator: Elipse/First choice
For those of you on a low carb lifestyle the food choices were varied and excellent and the amenities were first class.
Hotel gym is well equipped and the three hot guys in attendance made sure I went back as often as possible!
Plenty of room at the poolside, as long as you're up early! Yes, there were a lot of Germans at the hotel, but so what! We found everyone to be friendly and polite and just had ourselves the best time ever.
Stay at this hotel, you won't be disappointed!
Travel operator: Security Travel
The hotel was spotlessly clean and our room was fantastic. There was a large sofa, TV, hairdryer, 2 full length mirrors, and dressing table with a large mirror, a gorgeous balcony and large full length curtains making the room very homely.
The food was excellent as well. There was everything for everyone. A huge selection of fruits, hot food, milkshakes, bread and every kind of ham and cheese you could possibly think of. It was fantastic. The restaurant was great as well. The decor was amazing and was always cleaned the minute you had finished so the there were always new tables available. There are also A La Carte restaurants inside of the hotel so you didn't have to choose to eat in the main restaurant if you didn't want to.
The location was also good. However there were a few Blackpool kind of casino places which are best avoided.
The staff were extremely friendly and made our welcome very nice. The entertainment was brilliant and there are 2 pools. One for the younger generation and the others are for those you want to relax. The entertainment goes on throughout the day, however as 90% of the holiday makers there are German, most of the entertainment is in German but it is still fun to watch.
Overall I would definitely go again to this hotel
Travel operator: thomson
The hotel is rated 3 star yet has most facilities offered by higher rated ones. It is part of the creative lopesan group and obviously has a group reputation to maintain.
The rooms all have balconies and a pool view, there are 2 full size outdoor swimming pools, both heated in winter months, and a small kiddies pool as well as spa whirlpools.
Entertainment is superb but you have to know whats going on and when, so watch the posters in the hotel entrance and lower walkway near the resturant for details. The creative team start their day at the poolside theatre at noon and arrange sports, water arobics, ect then early evening there is a nightly poolside show not to be missed, followed by a disco with barside tables, which takes you until 11.30.p.m. at midnight there is an adjacent free disco show with themed entertainment ranging from starlight express and grease to male and female strippers but all tastefully done and non offensive.
The entertainment is every night and sometimes poolside theatre sometimes indoor at mon cheri bar.
Only down side to holiday apart from comming home is there is no air conditioning in bedrooms although double doors to balcony work well in this respect, and although a strict rule not to reserve sunbeds with towels the Germans seem to ignore this and still do it.
The germans do outnumber the british but most are pleasant enough and the friendliness of the staff and creative entertainers makes up for this.
The courtesy bus to the beach is hourly but I found no problem walking there also taxis are cheap within the resort. Buses cheap for further afield.
Travel operator: Thomas Cook
Travel operator: direct holidays
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