18 Reviews
Traveller Rating
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Excellent5
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Very Good6
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Good3
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Average0
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Poor1
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
20 years 4 months ago
Our rooms had all the basic requirements, and were clean and welcoming. The bins and towels were changed every day except Sunday, and our linen was changed once in the week we were there. The food at the pool bar was basic, but nice.
The apartments were 5mins walk from the local shops and restaurants, about 10-15 mins from the beach, and about another 10mins into the town centre.
Before we went we were warned of a big hill, but luckily the apartments are only a short way up the hill, so are a nice walk to get to. We were also warned of other problems at the apartments, such as cockroaches and the place being dirty. We didn't encounter any of these. There were a few ants, but nothing compared to what we were expecting.
The staff were all really friendly. Graham and Nicky were both welcoming, as were the locals who worked there. The entertainment in the evening was geared towards children most evenings, but there is plenty to do for adults in the nearby town centre.
There are plenty of sunbeds, and the pool is a good size, with a separate baby pool.
The apartments were 5mins walk from the local shops and restaurants, about 10-15 mins from the beach, and about another 10mins into the town centre.
Before we went we were warned of a big hill, but luckily the apartments are only a short way up the hill, so are a nice walk to get to. We were also warned of other problems at the apartments, such as cockroaches and the place being dirty. We didn't encounter any of these. There were a few ants, but nothing compared to what we were expecting.
The staff were all really friendly. Graham and Nicky were both welcoming, as were the locals who worked there. The entertainment in the evening was geared towards children most evenings, but there is plenty to do for adults in the nearby town centre.
There are plenty of sunbeds, and the pool is a good size, with a separate baby pool.
Travel operator: First Choice
Recommended
20 years 4 months ago
I travelled to Puerto Rico with my boyfriend in July 2004 for the first time. The apartments did not look fantastic in the travel agents brochure, but we compromised this, due to the fact that it was in a good location.
We were more than delighted when we arrived at the apartments. The apartment was very spacious, very clean and had a lovely view from the balcony. The other areas around the hotel, i.e. bar, swimming pool and toilets etc were also very clean.
Despite going self-catering we had a couple of really tasty snacks at the hotel. The menu was basic but the food was brilliant.
We found the apartments to be in a good location. There was a fairly steep hill leading back up to the apartments, however we used this as an exercise to burn off all those English breakfasts!
The apartments were a 15-20 minute walk to the main shopping centre.
The English managers, Graham and Nicky, were absolutely brilliant. They made our stay a very memorable one!! Graham was a great entertainer for both the kids and adults around the hotel and did his best to ensure that everyone had a great time.
Indeed the Spanish staff were also very friendly and were always around to provide assistance.
We found ourselves staying round the hotel a couple of evenings, joining in Graham's games and sampling the delights of the Spanish barbecue night, which was superbe-definitely worth getting tickets for!!
My boyfriend and I would definitely visit these apartments again. We actually went back to Puerto Rico at Christmas after having such a wonderful summer, however the Aquacanis was fully booked!!
We were more than delighted when we arrived at the apartments. The apartment was very spacious, very clean and had a lovely view from the balcony. The other areas around the hotel, i.e. bar, swimming pool and toilets etc were also very clean.
Despite going self-catering we had a couple of really tasty snacks at the hotel. The menu was basic but the food was brilliant.
We found the apartments to be in a good location. There was a fairly steep hill leading back up to the apartments, however we used this as an exercise to burn off all those English breakfasts!
The apartments were a 15-20 minute walk to the main shopping centre.
The English managers, Graham and Nicky, were absolutely brilliant. They made our stay a very memorable one!! Graham was a great entertainer for both the kids and adults around the hotel and did his best to ensure that everyone had a great time.
Indeed the Spanish staff were also very friendly and were always around to provide assistance.
We found ourselves staying round the hotel a couple of evenings, joining in Graham's games and sampling the delights of the Spanish barbecue night, which was superbe-definitely worth getting tickets for!!
My boyfriend and I would definitely visit these apartments again. We actually went back to Puerto Rico at Christmas after having such a wonderful summer, however the Aquacanis was fully booked!!
Travel operator: First Choice
Recommended
20 years 7 months ago
This place is rather run down and needs a good spruce up.Many ants sighted around plus cockroaches. The swimming pool was not very inviting due to cleanliness and lack of sunbeds.The location of the Aquacanis not too bad at least you could walk to the main area of Perto Rico which was very nice. Reception was always locked so you could not browse at sightseeing brochers without asking. Graham ,who owned the complex was just a bit too friendly. Loud music until about midnight from a cd player or similar in the bar area.
Travel operator: FIRST CHOICE
20 years 8 months ago
We thouroughly enjoyed our stay here, the rooms were basic, but on holiday, most of the time is spent outside by the pool. There was plenty of sun loungers and the pool was a good size, even though it never got warm! the location was ideal, a short walk to the shops, resteraunts and beach, and a 2min taxi toi the main centre. Graham and Manuel were brilliant and overall we had a fantastic time!
Travel operator: Co-op travel
Recommended
21 years 11 months ago
I had no problems with the accomodation etc, but I did have problem with the First Choice holiday rep who was very rude indeed.
Travel operator: first choice
Recommended
22 years 3 months ago
The brochure stated that the local bus service was available to take you to the beach, this was not so, the beach was a 15 to 20 mins walk away. The only alternative being a taxi!
There was also no welcome pack as stated in the brochure.
The appartments were very worn but were clean.
Some of the guests were very rowdy. After several complaints by other guests the staff and rep still did nothing to rectify this situation.
The food was very basic at the bar, so walk to the centre if you want a good meal. Puerto Rico is a lovely place to visit, but don't choose this complex if you want to be near the centre of the ammenities, as this location is just too far away from the town.
There was also no welcome pack as stated in the brochure.
The appartments were very worn but were clean.
Some of the guests were very rowdy. After several complaints by other guests the staff and rep still did nothing to rectify this situation.
The food was very basic at the bar, so walk to the centre if you want a good meal. Puerto Rico is a lovely place to visit, but don't choose this complex if you want to be near the centre of the ammenities, as this location is just too far away from the town.
Travel operator: First Choice
22 years 4 months ago
Just returned from these apartments. Overall good the ants are a pain in the rear, no matter what you do you can not get rid of them! Although you can stop the cockroaches getting in by plugging all the plug holes and putting a towel [one of theirs] under the front door. We only saw 2 in our apartment in the 2 weeks we stayed.
One BIG DOWNFALL the holiday broucher doesn't tell you about the time share selling which starts the morning after you arrive. The First Choice holiday rep called all the new guests down to the poolside bar to have the 'welcome' He's professional, going on about trips and excursions etc, then he allows another rep to talk about Anfi Del Mar, a new complex opening up and we can enjoy a day out at this complex FREE and enjoy the imported Barbados sands. THESE ARE TIME SHARES BEWARE. Every where you go in Puerto Rico you are stopped and asked to go to the Anfi Del Mar, you have to be between a certtain age and be in at least 35 hours of employment, and so on.
Some of the maids are very welcoming and friendly. Tony the compare is very good and a great laugh!
PUT YOUR TOWELS OUT EARLY SUN LOVERS, ALL THE SUN LOUNGERS GO BY 9AM.
Overall the Aquacanis is very good. We hired a safety deposit box which is a must and costs 13 euros a week, well worth piece of mind.
Finally one thing I found very funny was the meals you get in some of the resturants, one called Tom and Jerrys, very cheap we said,yes but wait for it the Combo is steak and chicken we heard a lot of banging coming from the kitchen, our meals arrived and my husband was astounded that he couldn't see his steak, we were just about to ask where his steak was and he found it under a chip! People bewarned you don't get what you are expecting for 10 euros for 2 meals.
One BIG DOWNFALL the holiday broucher doesn't tell you about the time share selling which starts the morning after you arrive. The First Choice holiday rep called all the new guests down to the poolside bar to have the 'welcome' He's professional, going on about trips and excursions etc, then he allows another rep to talk about Anfi Del Mar, a new complex opening up and we can enjoy a day out at this complex FREE and enjoy the imported Barbados sands. THESE ARE TIME SHARES BEWARE. Every where you go in Puerto Rico you are stopped and asked to go to the Anfi Del Mar, you have to be between a certtain age and be in at least 35 hours of employment, and so on.
Some of the maids are very welcoming and friendly. Tony the compare is very good and a great laugh!
PUT YOUR TOWELS OUT EARLY SUN LOVERS, ALL THE SUN LOUNGERS GO BY 9AM.
Overall the Aquacanis is very good. We hired a safety deposit box which is a must and costs 13 euros a week, well worth piece of mind.
Finally one thing I found very funny was the meals you get in some of the resturants, one called Tom and Jerrys, very cheap we said,yes but wait for it the Combo is steak and chicken we heard a lot of banging coming from the kitchen, our meals arrived and my husband was astounded that he couldn't see his steak, we were just about to ask where his steak was and he found it under a chip! People bewarned you don't get what you are expecting for 10 euros for 2 meals.
Travel operator: Unknown
22 years 4 months ago
2002-07-15 - - travelled with first choice
after reading reviews on this accommodation elswhere we decided to go as they seemed ok, after arriving at the aquacans we were deeply disappointed, we were only informed of the steep steps at the entrance of the apartments what they regret to inform you is that it is steep steps to get to any of the apartments as we were on 4th floor you would expect to climb with your baggage at least 80 steps, cleanliness of the apartments is something to be desired with ants crawling all over the tables, sides and beds maid came round twice during our stay and not 5 times a week as brochure stated and then only emptied the bin, reception was left open during the day with cleaner and bar staff running it, no friendliness in them at all. Heard of numerous breakins in the apartments during out stay as well as our bag being stolen while on the beach and when informed first choice rep was informed unless we had the 40 euros to pay for an interrparater there was nothing they could do as it was not there problem, which left us extremely stuk as we had 30 euros between us with three days of holiday left so therefore were unable to make a police report or able to claim on our insurance and no-one willing to help. therefore leaving us extremely out of pocket as we lost video camera, money and other personal belongings, we were told to put it down to experiance by rep and apartment staff other than that the resort of puerto rico is an excellent place to go if looking for a relaxing time or if looking for somewhere to go and have fun, we would definatley return to puerto rico but certainley look at other accommodation and would travel with another tour operator next time as we were not happy with the service we received with first choice.
after reading reviews on this accommodation elswhere we decided to go as they seemed ok, after arriving at the aquacans we were deeply disappointed, we were only informed of the steep steps at the entrance of the apartments what they regret to inform you is that it is steep steps to get to any of the apartments as we were on 4th floor you would expect to climb with your baggage at least 80 steps, cleanliness of the apartments is something to be desired with ants crawling all over the tables, sides and beds maid came round twice during our stay and not 5 times a week as brochure stated and then only emptied the bin, reception was left open during the day with cleaner and bar staff running it, no friendliness in them at all. Heard of numerous breakins in the apartments during out stay as well as our bag being stolen while on the beach and when informed first choice rep was informed unless we had the 40 euros to pay for an interrparater there was nothing they could do as it was not there problem, which left us extremely stuk as we had 30 euros between us with three days of holiday left so therefore were unable to make a police report or able to claim on our insurance and no-one willing to help. therefore leaving us extremely out of pocket as we lost video camera, money and other personal belongings, we were told to put it down to experiance by rep and apartment staff other than that the resort of puerto rico is an excellent place to go if looking for a relaxing time or if looking for somewhere to go and have fun, we would definatley return to puerto rico but certainley look at other accommodation and would travel with another tour operator next time as we were not happy with the service we received with first choice.
Travel operator: First Choice
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