19 Reviews
Traveller Rating
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Excellent2
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Very Good8
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Good6
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Average2
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Poor1
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
19 years 4 months ago
Apartments were very clean, with maid service almost every day.
The location was very good, and the apartments have fantastic views over the resort. Most of the apartments have quite large balconies. As the apartments look over the commercial centre, it can be quite noisy at the front of the apartment, but when in the bedroom, its quiet.
I requested with Thomsons that we have a pool view, which we got from the bedroom window, however this proved to be a bit of a bad request, as the pool area was quite noisy with music from the bar starting at 9am. Not too good if you have had a late one. But this was our own fault and not the apartments!
The apartments were not air conditioned and no fans, and it proved quite difficult to sleep as it was so hot.
Staff were very friendly.
Lots of cats.
Pool area was lovely.
Happy hour in the bar for one hour. 2 x pints only 2.40 euros.
300+ steps to the commercial centre, okay on the way down, but quite tough on the way back up.
Taxi to the Europa 2.50 euro's from Canaima.
All round Very good apartments.
Would stay again.
The location was very good, and the apartments have fantastic views over the resort. Most of the apartments have quite large balconies. As the apartments look over the commercial centre, it can be quite noisy at the front of the apartment, but when in the bedroom, its quiet.
I requested with Thomsons that we have a pool view, which we got from the bedroom window, however this proved to be a bit of a bad request, as the pool area was quite noisy with music from the bar starting at 9am. Not too good if you have had a late one. But this was our own fault and not the apartments!
The apartments were not air conditioned and no fans, and it proved quite difficult to sleep as it was so hot.
Staff were very friendly.
Lots of cats.
Pool area was lovely.
Happy hour in the bar for one hour. 2 x pints only 2.40 euros.
300+ steps to the commercial centre, okay on the way down, but quite tough on the way back up.
Taxi to the Europa 2.50 euro's from Canaima.
All round Very good apartments.
Would stay again.
Travel operator: Thomson
Recommended
19 years 6 months ago
The apartments were about half way up on the hill away from the Europa centre. They were set in tiered rows overlooking down on main centre, some noise was heard when sitting on balcony but once inside unable to hear any.
Apts contained basic needs for your stay, cleanliness was very high on their agenda with staff at all times of day. we found all staff most curteous at all times and nothing was too much trouble. onsite shop sold essentials and fresh bread every day and was not over priced when you think about buying from supermarkets and hauling it back up to apts.
Pool and snack bar area was spotless at all times of day and meals appeared to be varied. They have a poolside bar b que twice a week with happy hour every night for a couple of hours. Access to Canaima from Europa centre is via steps or taxi.
Steps down quite pleasant but there are quite a few so a bit tough coming back up but taxis are cheap and plentiful and cost 2 euros up from town to front door.
Apts contained basic needs for your stay, cleanliness was very high on their agenda with staff at all times of day. we found all staff most curteous at all times and nothing was too much trouble. onsite shop sold essentials and fresh bread every day and was not over priced when you think about buying from supermarkets and hauling it back up to apts.
Pool and snack bar area was spotless at all times of day and meals appeared to be varied. They have a poolside bar b que twice a week with happy hour every night for a couple of hours. Access to Canaima from Europa centre is via steps or taxi.
Steps down quite pleasant but there are quite a few so a bit tough coming back up but taxis are cheap and plentiful and cost 2 euros up from town to front door.
Travel operator: thompsons
Recommended
19 years 6 months ago
When arriving at the Canaima at early hours in the morning, I was worried on how far the town/shops & bars would be because from the apartment you could see and hear music from the pubs and bars but we couldn't find a route down.
The check in was quick and simple and we were then shown to our rooms. Whilst walking to our room we saw a few cockroaches (which scared us at first as we didn't know what they were!!). When I opened the apartment door a big whoosh of hot air hit me there was no air conditioning and the rooms where boiling!!! The room was very basic but had everything you needed kettle fridge etc.
The pool was lovely and the views from the pool and the room was beautiful.
The check in was quick and simple and we were then shown to our rooms. Whilst walking to our room we saw a few cockroaches (which scared us at first as we didn't know what they were!!). When I opened the apartment door a big whoosh of hot air hit me there was no air conditioning and the rooms where boiling!!! The room was very basic but had everything you needed kettle fridge etc.
The pool was lovely and the views from the pool and the room was beautiful.
Travel operator: Thomson
Recommended
20 years 1 month ago
I have had my best holiday yet here!!
The apartments were spotless, obviously well cared for and maintained. I am the world
The apartments were spotless, obviously well cared for and maintained. I am the world
Travel operator: Thomson
Recommended
20 years 2 months ago
We've stayed at these apartments twice (2002 and 2004)and were recognised the second time round. We were made to feel so welcome both times by all the staff.
The rooms were fully kitted out to ensure a safe and secure holiday.
The shop has all the basics to get you started on your self catering holiday.
We got used to the long staircase down to the shops, bars and restaurants and paced ourselves on the way up, but often made use of the Taxi's that are safe and very cheap at 2 Euros.
The rooms were fully kitted out to ensure a safe and secure holiday.
The shop has all the basics to get you started on your self catering holiday.
We got used to the long staircase down to the shops, bars and restaurants and paced ourselves on the way up, but often made use of the Taxi's that are safe and very cheap at 2 Euros.
Travel operator: Thompson
Recommended
20 years 3 months ago
although the hotel was situater 336 steps from the resort there was brilliant views
the apartment was cleaned daily even the washing up had been done on some occasions, the towels were changed every other day however, we did not get our bedding changed atall during our week stay.
the hotel were very pleasent there wasnt any entertainment as such it was all down in the main resort. there was a small bar firt with a pool table and air hockey game to menjoy all day through.
there was two pool one for small children and a main pool for everyone it wasnt paticuly big but was big enough, the small pool had a little slide for the jkids to play on.
i would definutly recomend the hotel to any one and go back again
one thing i forgot to mension the cocrothches there nothing to be woried about but on a night the odd few would walk along the floor by the bar they were never in the rooms or out during the day
the apartment was cleaned daily even the washing up had been done on some occasions, the towels were changed every other day however, we did not get our bedding changed atall during our week stay.
the hotel were very pleasent there wasnt any entertainment as such it was all down in the main resort. there was a small bar firt with a pool table and air hockey game to menjoy all day through.
there was two pool one for small children and a main pool for everyone it wasnt paticuly big but was big enough, the small pool had a little slide for the jkids to play on.
i would definutly recomend the hotel to any one and go back again
one thing i forgot to mension the cocrothches there nothing to be woried about but on a night the odd few would walk along the floor by the bar they were never in the rooms or out during the day
Travel operator: thomsons
Recommended
20 years 3 months ago
I would reccomend these apartments to anyone and everyone especailly for any groups of youngsters.
The rooms are cleaned every day by a lady (at least we think she was a lady!!!) All the staff are friendly and dont mind you turning up at 4am or so as i did most of the time.
I would also highly rate Picadilly's bar in the complex cause they are really genourous with the vodka and are really friendly.
The rooms are cleaned every day by a lady (at least we think she was a lady!!!) All the staff are friendly and dont mind you turning up at 4am or so as i did most of the time.
I would also highly rate Picadilly's bar in the complex cause they are really genourous with the vodka and are really friendly.
Travel operator: Lunn Poly
Recommended
20 years 7 months ago
Very basic rooms, however just what you need for a low cost holiday, extremely well kept, very clean, only 1 cockroach.
Bathroom spotless, extra towels 3 times in the week, no bedding changed however.
Didn't have hot water in one of the evenings from 6pm, all other times just fine.
Didn't try the food, ended up eating out most of the time, but heard from other guests it was fine, all drinks over there, (mainly soft drinks) are way over priced.
I would most definatley want to return to this hotel, staff were very friendly, and the pool was excellent.
Mind those steps, we had a third floor apartment and from the main shopping and eating complex down the botton, it was around 336 steps to our apartment door, however, a taxi would only cost you about
Bathroom spotless, extra towels 3 times in the week, no bedding changed however.
Didn't have hot water in one of the evenings from 6pm, all other times just fine.
Didn't try the food, ended up eating out most of the time, but heard from other guests it was fine, all drinks over there, (mainly soft drinks) are way over priced.
I would most definatley want to return to this hotel, staff were very friendly, and the pool was excellent.
Mind those steps, we had a third floor apartment and from the main shopping and eating complex down the botton, it was around 336 steps to our apartment door, however, a taxi would only cost you about
Travel operator: Thompson
Recommended
21 years 4 months ago
The appartments are basic but they are just what you need for a low cost, self catering appartment. They were cleaned several times in the week we were there (mid July) and we never saw one cockroach in the appartment block, not even on the stairs or in the publis areas.
The owner is usually behind the reception desk and although he looks stern he is lovely as long as you respect his hotel and his other guests.
The cafe in the appartment block serves good food at a resonable price. We only had breakfast there a couple of times but they were always busy.
The owner is usually behind the reception desk and although he looks stern he is lovely as long as you respect his hotel and his other guests.
The cafe in the appartment block serves good food at a resonable price. We only had breakfast there a couple of times but they were always busy.
Travel operator: Thompsons
Recommended
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