61 Reviews
Traveller Rating
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Excellent21
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Very Good34
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Good4
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Average1
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Poor1
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
Travel operator: First Choice
On arrival (around 4AM), we were greeted nicely and went up to our room (ninth floor). By this time after travelling/transfer etc. we were ready for sleep. However, we soon woke up and got excited as soon as we reached the room.
What can I say, fantastically spacious, excellent decor, clean as a whistle and a fantasic view over both harbour and beach/sea. Our double bedroom was huge, and our daughter had a huge sofa bed and her own dressing area.
Kitchen hidden behind double doors with more accesories than were needed (coffee maker etc). You can only use the cooker though for max. ten mins for health & safety, but this wasn't an issue. Large bathroom with fresh towels daily & excellent maid service daily. Satellite TV/Air Con, water in fridge when we arrived it was perfect.
Self catering so did not eat at hotel but the buffet looked good. Now for the pool area - out of this world! Open pool with water that went over the edge so it looked like it went into the sea. Jacuzzi jet seats at one end and there were even two hot Jacuzzi's.
We had the most marvellous time and are going to book direct for next year.
Only one small issue that could have made the last day perfect. Our flight home was at 03:25, and we had to vacate the room for noon. We were advised to check with reception on day of departure if we could keep the room on for fifty euros or reserve another room - the room was not available, and we were told we could not have another room. I advised we were willing to pay, especially as our daughter is only twelve and we knew she would be tired. I later asked a different member of staff if the Hotel was full to see if this was the reason. It was not full, so we were unhappy they did not try to accomodate us. Therefore we were given a courtesy room for fifteen minutes for the three of us! The couple that were in there before us took a lot longer than their time slot, so when we had been in the room for just five minutes, we were "politely" reminded by telephone from reception, that fifteen minutes was up (it wasn't as my hubby "politely" retorted back)!!!
As I say, just a minor upset on the last day, but if you don't mind vacating the room early on with a late flight, you will not be dissapointed with Marina Suites!
Travel operator: Broadway Travel
Travel operator: First Choice
The hotel lived up to all expectations that we had been given and more.
The maid service in the rooms were great, the attention to detail they gave when cleaning the rooms was outstanding.
Views from the rooms were brilliant and very relaxing whilst watching the sunset.
The food and service in the Hotel restaurant was by far better than most that you would pay for in the UK, however one small downside was that the menu did not change, it was great for a weeks stay but got a little repetative for two weeks, especially for the children
Travel operator: First Choice
The bathroom was a nice size and there was a nice compact kitchen which could be shut away behind sliding doors, although the kitchen was not really suitable for cookingin as you were only allowed the hob on for 10mins.
The rooms were kept quite clean and the maids even did the washing and wiping up.
Everything was provided on this holiday including pool towels and toiletries.
The pool area was very nice and the jacuzzis were great although you did have to wait as a lot of children were using them although you are supposed to be over 16 to use them.
The pool bar at the hotel was very nice although there was a limited menu and very breezy.
The bar in the hotel was very pleasant although very small.
Travel operator: eclipse
The Hotel is very clean and the maids cleaned the rooms daily and did an excellent job, however they do come round very early, so if your after a lie in, forget it!
The hotel had one swimming pool and a children's pool, both overlooked the sea, which had fantastic views, while the 2 hot tubs were great to get away from it all!
All of the staff who worked at this hotel, were very friendly and polite also.
Travel operator: First Choice
The staff cleaned your room daily,changed towels ,washed up,and general tidy up of your room.set in the corner near the harbour and marina,so is just set away from the commercial centres and quiet, good restaurants near by(steak house near netto)and(popeyes(cheaper))nightlife is all or nothing, commercial centre 20 min walk away and europa right up top of the hill but smaller and less rowdy.
Suites has a bit o' class to it. Staff excellent and friendly, be prepared to pay quadruple for a little bottle of water and sarnies are a bit over priced at the pool bar. Bring your own water.
All in all though you definately won't go away disappointed, probably return!
Travel operator: first choice
Pool to die for.
Great as there are no kids clubs...
Staff very friendly, have booked again for next year.
Rooms are very large, and hotel within walking distance of the town.
Great holiday for couples.
Travel operator: eclipse (first choice)
The rooms were very spacious and spotlessley clean with fantastic views over the Marina. The apartments were well equipped with everything you could possibly need for a self catering stay and well designed and the cleaners (who visited daily) kept them remarkably clean.
Although we stayed self-catering we tried the restaurant on a couple of occasions and found it to be very good and resonably priced, although we felt a change of menu would be welcomed.
The pool area is fantastic, by far the best we have ever seen with views accross the ocean as you are swimming and a free towel service.
The hotel location is also superb, only a few minutes walk to the beach and a bit further to resort centre although far enough to be in a quieter area of Puerto Rico and no hills to climb !
We found this hotel went over and above all expectations and we will be returning without a doubt !!
Travel operator: First Choice
Everything about the Marina Suites is perfect. Would have no hesitation in recommending to anyone!
Food in pool bar and hotel restaurant is very reasonable.
Really clean. Thought the hotel supplying towels for the pool was a fantastic.
They
Travel operator: JWT
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