30 Reviews
Traveller Rating
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Excellent10
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Very Good18
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Good0
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Average1
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Poor1
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
Although we were self catering we did pay 5
Travel operator: First Choice
The staff were wonderful, my husband has MS and we were given a disabled friendly room which was perfect. We did check out the other rooms and they were perfectly adequate had we been given one of those.
The complex was lovely and clean and easily accesible to the beach and numerous bars and restaurants. We would advise eating at Splash! as the meals were lovely. The Sandcastle bar is ideal for those with kids as it has games and toys for the little ones.
If you are going to La Galea you will have a great time!
Travel operator: Eclipse Direct
The position of the hotel is the best in costa teguise , you can either have a sea view or a pool view.we got a pool view on the top floor ( great ) which was only 3 small flites of stairs.
Anna , Amelia and Cruz are the best hotel entertainers we have had in our 6 family holidays we have had.first choice .....will not be my first choice going forward.....we never saw anyone after the welcome meeting.thank goodness the hotel staff were great.
Pools , entertainment and staff were very good. The sunbeds were abit dodgy and needed some investment. The only blemish we would say was that the bathroom was not good. the word plumbing must not translate in spanish, the taps and toilet were not attached , we did complain on the first day of our holiday but never heard anything.
That aside a very good holiday !!!
Travel operator: First Choice
The kitchen had enough equipment to make basic snacks but the hob took ages to get warm. The location is excellent, just minutes away from restaurants, bars, beach etc.
The shower in the bathroom was excellent, very powerful and refreshing. The beds were not that comfortable though.
The pool area was very nice, though in high season I would think that it would be a nightmare trying to get a sunbed. The grounds are kept in very good condition with nice lighting, plants etc. We didn't eat at the hotel but other guests said it was good.
I would stay at this hotel again.
Travel operator: Eclipse Direct
It is kept clean, though unfortunately several children had ear infections on our second week. However this was clearly being investigated - we saw the pool inspector testing the water.
Entertainment was a bit quiet, unless you are into shooting every day, but there was also pool, table tennis, shuffleboard and some water polo. Enrique and Lotte (the entertainers ) do a great job, and are very professional and courteous.
I would recommend it, especially for families we met some great people out there, of different nationalities.
Travel operator: Eclipse
The only thing that lets it down is the lack of air conditioning it got very hot at night.
Everything was very clean and the maids left extra towels ect on a cart outside so you could help yourself if required.
We stayed half board and there was plenty of choice of food although often the dishes were not labeled so you didnt always know what you were eating.
The location was excellent right by the sea and all the bars and resturants but wasnt noisy at all.
The hotel staff were friendly but didnt hassle you and the entertainment team offered activities day and night but nothing to our taste, most people went out in the evenings.
Travel operator: Eclipse
Travel operator: None
The hotel receptionost are very friendly and always there to answere your questions or help if you need it.
Travel operator: thomas
The rooms were spacious and well equipped, with a large balcony area. The hotel grounds were well maintained, the pools clean and all surrounding areas very well tended.
Poolside bar did a good toasted sarnie, and even had cookery demonstrations in the daytime.
Pleanty of things for the kids to do, we even won the hotel quiz and the price was fab, beach towels, t shirts, hats, beach balls etc in fact I felt like someone who had just won crackerjack!
Fab restaurants nearby plus a good selection of pubs...try the chocolate fudge brownie in the Irish Bailey bar on the seafront.
We enjoyed it so much we are going back again this year ..along with 14 of our friends.
Do not hesitate to book here, well worth the money.
Travel operator: first choice
Travel operator: First Choice
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