36 Reviews
Traveller Rating
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Excellent5
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Very Good10
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Good9
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Average10
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Poor1
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
Pool is cold but kids go in for 20 mins adults 2 min.
Snack bar ok.
Entertainment staff made a big diffrence to my lads holiday only at mini disco but in fairness to them low season tired teddys we as a family had a chill out well needed.
The sea is warm in places you can see the warm currents very windy area although hotel complex is designed to shield it.
All in all I would go back but the only complaint I personaly have having stayed at a lot of all inclusive around the world this hotel needs to close pool bar in winter unless they decide to heat the pools if only one of them. Although they make money from tvs in room I believe they would make more with sports entertainment and kids in main bar or open up entertainment areas. I don't know anybody who goes on holiday young or old to stay in their room but as promised kcell and Gita entertainment Alistair won't stop singing cowboy and ring ring. Appologies if I got your names spelt wrong but that's what I was given.
If you get it reasnobly cheap enjoy or check weather before you book but all in all no probs
Travel operator: thomas cook
We arrived to find that they were building right outside our room - Diggig machine. The back view was roofs missing, dirty pizza boxes - just over the balcony floor, inside broken hanging lamp, and ours was the newly redecorated lot, are they for sure - haha/
All inclusive was a shame, lived on chips and rolls for two weeks, food was raw, drinks well, I didnt even get tipsy on 55 vodkas. So many complaints, they had to hire a chef!!.The queue with furious people including me, was huge. Once home we complained and got compensation, it did not cover the money we spent and I would never return even if it was for free...
Hotel from hell...staff working for kids club were really nice, entertainment and 4 swimming pools were good.
Travel operator: thomas cook
Reception staff were friendly and spoke good english.
Initially we were disappointed with our apartments as they were very basic but they were spotlessly clean, the beds were very comfy and apartments had big balconies.
The kitchen, although well equipped, was very small and wouldn't have been easy if we were self-catering. I"d recommend up-grading to half board or even all inclusive as it was very good value to do so. The food was varied, fresh and tasty and there was plenty of it. Even fussy eaters and vegetarians were catered for!
The pool area was stunning,with lots of sunbeds and again was very clean. The kids loved their pool with its slides and fountains. Water was freezing but that never seems to bother kids!
Daytime entertainment was usually sporting activities including mini-golf, football and table-tennis comps.
Evening entertainment was ok with mini discos for the kids and some pretty good entertainers eg brazilian dancers and argentinian artistes. Resident entertainers were very enthusiastic and the children loved them- you can't ask for more than that!
We were there during the footie world cup, so had to wait til after matches for entertainment to start which isn't great if you're rugby or cricket fans!!
To sum up, we had a great time, no-one wanted to go home and we'd definitely go back.
Travel operator: independent
The pool area was nice, but pool very cold.
A bit of an empty place in the winter time, not many about.
The entertainment at night was good and past the time.
Travel operator: Thomson
Entertainment pretty good, but repeated in a 2 week holiday. overall pretty good, wouldnt go back, simply because there are too many places in the world to visit.
Travel operator: Thomas Cook
On closer inspection, the whole comple is tatty, run-down and in dire need of repair and a good lick of paint. Just a few of our problems included:
Musty, stale-smokey rooms, wobbly or broken furniture, light bulbs missing and one, dangerous lamp with flex and wires hanging out. Severely broken balcony with chunks of breeze bock on display and missing cover/awning, massive hole in bath with rust which had been botched up with caulking and slapped-on enamel paint.
(This came away in my husband's bath one evening). Tepid, lukewarm water in bathroom (we never once needed to use the cold taps!). Rep had a cut over his eye after being thumped by an unhappy customer (he told us this!).
We were moved when the hotel saw the pictures I'd taken and given the keys to two, upgraded apartments to choose from. Both had rusty baths with mildew around the seals etc. We chose the quieter of the two rooms. Same musty stale mell, and, new problems, namely a short circuit electrical system which shorted each time you turned the cooker on, and a leak from the bathroom sink.
Food was a challenge to be honest - my husband called it the Bushtucker Trial.
All in all, a disgrace and won't come again. I am sure some guests were happy enough with it, but we've travelled a lot and have standards. Never gone Half Board before and it's put us off ever going this way again. It's not even as if you can get a decent restaurant nearby.
Travel operator: Cosmos
Travel operator: thomas cook
The pools spacious with lots of sunbeds and great kids slides etc.
The food although not the best is tasty with plenty of choice and no restriction on consumption.
The surrounding area although commercial and a bit shabby has everything you need for a good family holiday and the beaches are superb.
I have just booked our third holiday to the El Trebol I'm sure it will be just as good as ever. A bargain (
Travel operator: first choice
Hotel - it was clean, safe, tidy and decorated very nice. The food was good, the location was good too. Just a few mins walk to the shops, there was a fantastic bar just a few meters around the corner which was called Caspa Jaks which was fantastic.( if you see the Drag Queens advertised there make sure you go to see them as they were fantastic). The hotels entertainment was brilliant too.
I would definitely go back to this hotel again.
Travel operator: my travel airways going places
the apartments were clean although the furniture could do with updating, there was plenty of hot water.
The grounds were very impressive with 2 large swimming pools and 2 smaller ones for children although the water was cold this was quite welcoming when you have been sunbathing.
The food was ok but seemed to be repeated
The staff were very friendly and helpful
The entertainment was ok lots of things for children
but they finished to early for adults usually about 10.30 then you would have to go outside to the bars
Travel operator: aspro
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