211 Reviews
Traveller Rating
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Excellent38
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Very Good91
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Good42
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Average32
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Poor8
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
Staff seemed very friendly,
Not many seats in clubhouse.
Was self catering but you could upgrade to all inclusive on arrival, people said food was OK. At the welcome meeting they try and sell you trips, these are such a rip off. Go outside, theres a company selling exactly the same for two thirds of the price.
Travel operator: first choice
The resort and its facilities are clean and plentiful, you can play tennis and golf for free and there is a sanded kids play area in addition to the kids clubs. There are five pools across the resort so the pool is never crowded. We arrived at the end of April to find fabulous food, booked on all inclusive, the range and quality was fabulous with a choice of two restaurants, however that all changed when the summer season started in May, one restaurant was closed with no reason given, and although the food still tasted lovley, the variation dropped, and it became repetitive, we very often had the same food offered for lunch from the evening before. We had enough by day 10 and ate outside the resort. Value for money - its great especially if you have young children as icecreams etc are free and unlimited, beware of the very unhelpful and rude spanish waitress in the pool bar though - it got to the stage where our children wouldn't go there!! Overall the resort is good value for money but be careful before you choose 14 nights all inclusive, the weather is scorching but the daily meals consisted of beef goulash, stew, lasagne, pasta bolognese etc which although very tasty, were a bit hard to cope with in such a hot humid environment
Travel operator: First Choice
Travel operator: Youtravel.com
Travel operator: First Choice
The apartments were cleaned regularly and were of a good size. I emailed ahead asking for a refurbished room a week or so before, and were happily on arrival that my request had been met. The pools are of a good size and were kept clean. Please beware that it does get quite slippery around the pool area because of the tiled floor, and children do love to run. We went on a few trips but didnt get then threw the first choice reps.
The hotel and entertainment seemed friendly enough, and tried to get you to join in the activities during the day althou the entertainment of a night was a little dissapointing.A mini disco for the children, which played the same songs every nite, and then a show each evening... for example, parrot show, reptile show. Lots of activities to do - crazy golf, football, tennis, archery. I would visit again this hotel again, as my son and i really enjoyed our holiday here
Travel operator: first choice
Hotel clean, our apartment was nice and clean and very comfy. maid service every day except tue and fri. We did have a cockroaches but not many. I also had ants crawling over me as I ate at El Bolevard restaurant. There are lots of cats at this Hotel and they allow them to sleep on the furniture in reception, I didn't like that!
Hotel staff are very friendly and alays say hola as they pass. The reception staff are not as friendly. We had a couple of problems with our room, damp areas, fridge was not working and eventually I asked to move rooms. They did this right away but were not happy about it and made sure we knew this. No smiles and thy talked to eachother in Spanish, nodding at us as they did so.
Kids etertainers are good, mini disco good but exactly the same every night, same songs, same chat, same games. The kids loved this though and joined in with more confidence each night as they knew what was coming. At 9pm the entertainment is aimed at adults but kept mild as the kids are still there. Not to good in the nights.
I wouldn't visit this hotel again.
Travel operator: First Choice
Travel operator: first choice
Travel operator: first choice
Once in room found to to on the large side compared to other rooms when travelling abroad. (We had a 2 x bedroom). Very clean, spacious and every utensil you could wish for and again more than you would expect at other hotels. Intergrated appliances and immaculately clean.
There are numerous maintence guys around tendng the gardens, pools, and surrounding areas. Cleaners attended everyday and although the policy is if the towels are placed in bath they will be replaced with clean ones although we chose to re-use for a couple of days. Beds were made daily but no clean sheets replaced during our stay but we were only there for one week. Bed was "clean", fresh and comfy.
My 2 girls are aged 12 and 11 and only really got into the daily activities towards to the end of their holidays and have said they wished they had done it sooner as they had so much fun. My partner and I did some of the adult acitivities and had a great time mixing with other tourists. Great fun!! Animation team do a great job when most people just want to relax in the sun...but take part you'll make some great friends. We did...
Travel operator: First Choice
Travel operator: First Choice
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