We arrived at 19.30 the check in was very quick and efficient. We stayed in one bedroom studio which was kept clean and tidy. Hardly any noise from kids.
2 minute to the beach. 1 minute to bars and resaurants. staff are very friendly. we will definietly be back.

Arrived 18 hours late due to delay at Edinburgh Airport, Check in at hotel went very smoothly considering our party was over twenty of us, any room unsuitabilities very delt with immediately and were satisfactory.

The rooms were spread over the complex due to the differing requirements, and all were clean, one room had some ants but as soon as reported, staff came and got rid of them and they did not return.

Towels and bedding changed regularly, rooms cleaned 5 times a week.

We upgraded on site to all inclusive (saved a fortune on tour operator price)found a good selection with plenty of choice at all meals.

Location perfect for beach shops bars and resteraunts.
The staff were a pleasure no problem was too much, they even insisted on clearing up a smashed bottle in apartment, when I asked for a mop they sent in a cleaner who was there before I got back from reception.

Hotel entertainment for adults was the only let down it was very amateur and noisy we did not spend a lot of time in the entertainment lounge.

We would definately return to this hotel complex with no fears.

Myself and my friend travelled to this hotel in Lanzarote in Sep 07 and stayed for 1 week. It was my friends first holiday abroad so wanted it to be fantastic-and it was!

Excellent location-easy walking distance to bars, shops, restuarants and the beach. Lots to explore especially if you don't mind going off the beaten track. We always felt safe.

Room was lovely. We overlooked the bay. Basic patio furniture but good enough to relax on in the evening. Nice size patio. Bedroom was fair size. Everything you need really. We had 2 single beds, table and chairs, built in large wardrobe, chest of drawers with TV on top, Bedside tables each. Plenty of storage space. Sliding patio doors off from the bedroom which meant you could watch the sunset and rise from bed over the bay-beautiful. Linen changed regualy. All matching.

Basic self-catering equipment but enough. Sort of located in the hall area but not a problem only if you make it one. Fridge was in the bedroom area which was fine. All clean. We did have soom ants but sorted out on request. Where don't you get ants so don't let this put you off.

Bathroom was very large. Nice bath with shower over the bath. Hot water and powerful. Clean toilet and large sink with vanity area and large mirror. No complaints here. Plenty of towels.

Only problem we had with our room was our door key. It kept sticking and we sometimes couldn't get into our room. Hotel staff did sort it out by day 2 or 3.

Pool area was lovely however didn't swim in pool as prefer the beaches. Looked clean though. Water felt a bit chilly when I put my hand in. Good thing surely with the scorching temperatures!

Hotel staff were friendly. Didn't really need them for anything apart from the replacemnet key.

Can't comment on the food as didn't eat at the hotel. I think the restaarant was in the basement though?!! looked clean and nice when I had a quick look. We ate out or got food from local shops.

Can't really comment on the entertainment as we were out most of the time and hotel entertainment is never my thing anyway. No problems with noise though which was good.

Overall a perfect holiday. Like I said my friends first time abroad. She was 50 at the time, me 26. Both nurses so value for money was paramount. Lanzarote is beautiful and I'd say this is the best resort to stay at. Do take time to explore the island-so much to see. Tip-book excursions though last minute (plenty dotted around)Cheaper than the rep prices!

Would definately come back again. Going to Fuerteventura this Sep so hopefully it'll be just as good. I'm sure there's no pleasing some people going by what you read...!!

Have fun!

On arrival it looks very good, we found it brilliant for our children, they loved the pools within the complex(slightly cold but with the heat it was refreshing)you have to be at the pool side with towels in hand by at least 9am this is when the loungers are unchained. Dont beleive what the rep tells you as the reception will try to help out more.Our room was cleaned every day very well with the exeption of tues/sat.Third floor room with two young children but we really enjoyed our stay.The drinks and food on offer around the resort much better than within hotel regrettably. Everyone very friendly reception could smile a little more.
Perfect location for beach, shops and restaraunts.

Before travelling to this hotel and reading the comments posted about it i was a little worried, we arrived late at night but were allocated our rooms very quickly, our room was a little dated though very clean and very spacious, the entertainment for adults and children was very good with something always on during the day and in the evening, there is a kids club run by the hotel as well as one run by the travel operater.I have no idea what the food was like in the hotel restaurant asd we wewe self catering and ate out but the Glass House just at the front of the hotel or the on-site pasta&pizza house do fantastic food, or at the back of the hotel (at the beach) you can get a good feed at the beach bar. The one downside was the problem with cockroaches though the hotel will tackle this problem for you, the drains at the hotel were fumigated twice in the 2 weeks i was there, after the 1st week the problem in my room got so bad that maintence insisted i pack up and leave the room !!!,the hotel could only provide me with a studio apt but i didnt mind because it was only over-night, and i was given a 2nd floor room 1st thing the next morning and for the rest of the holiday i didnt see one cockroach. One other thing that can be quite worrying about the complex is the depth of the pool (the smaller of the 2 pools) you can be standing in the pool and take one tiny step and find nothing below you it slopes very sudden !!!!. But this would not put me off going back to the hotel to stay.

Horrible.
Noisy, unclean, out of control screaming kids.

i only satayed 5 days due to a family emergency and had to get back to the uk. if it wasnt for the reception staff i would still be there. they were fantastic and i couldnt ask for more. they went out of their way to help me even with all my teras. the hotel was great and food. very clean. and overall fantastic. wished i was able to saty the whole duration..thankyou so much again.xxx

I must admit having read some reports on coakroaches we were concerned but they were not a problem.

The apartments are ideally located and close to the beach shops and restaurants. For a family holiday I would highly recomend these apartments.

The only thing is the sunbeds around the pool are chained up and you have to wait till around 0930 for them to be unlocked. If you leave them for too long as well your towels are removed by the lifeguard.

There are things to do a games room and hotel organised games as well.

I would recomend to ask for a pool view as well as the sea view rooms can be above the bars

I visited the puerto tahiche apartments last mounth and thought they were fabulous.

The apartments are really central their on the beach and all the shops and restraunts suround the apartments.The rooms were nice and clean and very well equipt.The cleaners were great and cleand our room often.

The swiming pool was lovley. Were on swcond floor pool view wich was good. allot of the people there had sea view and said the viesa were fantastic.

if you read bad reports on these apartments dont listen the staff ar lovley and are really helpfull. i would recomend these apartments to anyone they are clean tidy spacious and central thats all you need for a great holiday.

Having read many bad reports on this complex i was really worried after booking my holiday.When we arived at the puerto tahiche it looked lovley from the outside.We were only waiting five munites to check in wich was fantastic as we had a late flight.

The staff at reception were really helpfull. When we got to our room we were very pleased it was clean,tidy and very spacious. It was very well equipd and the sea view was wonderful.The cleaners came round often and they were very polite and trustworthy.

It was really easy to get sun loungers by the pool as there were pleanty of them. The pool was fantastic. There were two large free form swimming pools and nice pools for children as well.

The food in the complex was nice and pleanty to choose from. The food was difrent every night wich was good.

The evning entertainment was good and pleanty to choose from.There was mini disco for the kids to start of the night, then there was bingo for the kids and the adults and then karaoke later on. There was also god shows some nights. The brandy well pub was good because it was nice and cool with airconditioning.

The location was very good it was on the beach and by the shoops it was very central and ideal for anyone with walkin difficulties.

The whole hotel was clean. Ireally enjoyd my holiday at this complex it was brilliant and will tell all my friends and family if the want a good holiday to go to the puerto tahiche.The complex was only a 3star rating but i would put it as 4star because the service,clenliness and location was brilliant.

If you are traveling to the puerti tahiche anytime soon dont let anyone put you off.