122 Reviews
Traveller Rating
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Excellent22
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Very Good63
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Good26
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Average8
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Poor3
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
The main problem with this apartment is the complete lack of cleanliness, Bedding was changed once per week.There was food debris from the previous guests in the kitchen and towels were changed very infrequently .The balcony was covered in grit and debris from the palm trees , when these were trimmed the rubbish was just left .We also had cockroaches , the Rep was totally disinterested when we mentioned it to her and we had to complain to the reception staff ,only one of which was interested and helpful.We were eventually given a tin of toxic smelling spray to deal with them ourselves!!!!. The hotel seemed more interested in cleaning the public areas and power hosing the sunbeds(which were locked and we had to queue for)than cleaning the rooms.Hotel staff were at a best disinterested . We did not eat in the restaurant or use the entertainment.
We rarely ventured into the pool as it was so cold childrens teeth were chattering while they were in it,
In conclusion, this would be a brillaint place to stay if the standards of cleanliness were improved . We would only stay here again if we could be assured of an improvement .
Travel operator: airtours
Travel operator: travel republic
i traveled with my parent and my friend, and the location was fab and there was somthing to do for everybody! its only 20 mins away from the airport but we sometimes could here the planes go over which was not to good.
the rooms were fine very spaciouse and had everything we needed. there are lots of restaraunts near by and all the local people are really friendly and welcoming.
i would definatly go back there !!!!! 5* :D
Travel operator: my travel
Did not see any coackroaches at all during the week we were there.
On arrival the outside looked good as did the reception area. The staff on reception were very pleasant and check in took less than 5 minutes.
We had a 1 bedroom aparment on the 2nd floor which had a terrace complete with table and chairs and a pool view. The apartment itself was very clean and well equiped for self-catering purposes. The cleaners called 5 days out of 7 we were there.
The was two pool areas one of which was more for children as it had two seperate areas, one shallow and one deeper. The other pool was one depth and more adults only at it. There was always plenty of spare sunbeds available no mater what time of day. Both pool areas also had splash pools for very young kids. Every night and morning all the outdoor ares were rinsed down and swept and tidied.
There was also a set on steps leading from the apartments right to the beach, although the were a bit steep, and the gate was always locked at 6.00pm every night and re-opened in the morning.
On the whole the place was well maintained and kept very clean and I would not hesitate on going back to these apartments again in the future.
Travel operator: My Travel
Rooms are very basic, for the price I paid you can't complain.
Hotel staff are very friendly, pools are clean.
Entertainment on every night, if you like cheesy entertainment then its right up your street, the kids love it though..
It's hot in lanzarote and the wind hides it so my advise, be very careful, I've never seen so many people being badly burnt while I've been away.
Travel operator: futura
My children loved the entertainment team and the two pools were kept very clean. Although my children are very good swimmers one pool is very deep and certainly not suitable for children.
Travel operator: airtours
The rooms were so clean and very well equipped the apartment was nice and spacious. We were on second floor with a pool view and it was great.
We had a one year old baby with us and the cot was so clean and comfortable he slept better than he does at home it is a great place for families and couples.
The location is great and all the staff are fabulous. this was my 4th time at the Puerto Tahiche apartments and i am now booking another Holiday there in September.
I have never been disappointed with these apartments and always get great rooms. the pool is a bit cold but it is great to cool you down after all that sunbathing.
The reception is clean and the staff are great. The pool is always clean and there is a brilliant life guard there.
The beach is also great and is just in front of the apartments.
All the people who have written bad reports on the Puerto Tahiche if you want a top class hotel pay the extra and go and stay in one.
I would recommend Puerto Tahiche to all families and couples its great.
Travel operator: going places
After reading all the bad repors i was worried but when we arived we thought it was fantastic.The pools were huge and there was a games room that was good. The children loved it there. We had one 2yr old and 1 4yrs old.the babys bed clothes in the cot was changed every day.The kids club was fantastic but we only took them there a few times because the complex was so friendly and family orientated. We had pool view and it was nice.my mum and dad had sea view and that was also lovley. the rooms were very well equipt and nicley furnished.
The food was great and they changed it every night.It was well cooked.The kids loved the food. the evning entertainment was great there was something for everyone to do. And there were great activities to do around the pool at daytime.
I have just booked another holiday to the puerto tahiche thats how much i enjoyd it. Its only 3star but it was great just what the family needed a nice relaxing holiday in a friendly complex and in great apartments.
I will never listen to bad reports again because the were very mistaken about the puerto tahiche.
Thank you all the staff at puerto tahiche for a great holiday and great service.xxx
Travel operator: Airtours
When entering the room the first impression was how run down everything was chipped cupboards and floor that was also unswept from previous guests. The bathroom was smelly and one towel had make-up all over it. The sea view was fantastic so we reported to reception who said they will see what they could do, but said that they had only one cleaner for this block room no 2308. The next day the room had still not been cleaned on returning back to the room. In the evening we noticed several cockroaches around the pool area and glad we were on a top floor. To our horror when we entered our room the children screamed as 2 cockroaches ran from the beds in bedroom my husband killed them. The girls were horrified I went to reception asking to be removed immediately we were given the choice of 2 rooms one on bottom floor one on top floor block 3 both not maintained any better but took the top floor.
We complained to the management the following morning and asked for a better room. They said they hotel is very old and offered us a free meal. That was the best they could do. We had a look in restaurant the food looked disgusting so we came away. This night the children would not sleep scared of what might come out of rooms they are aged 10 and 13 and we have travelled all over the world and this is the worst place we have ever stayed in.
The following morning we checked out of the hotel and paid 270 euros to stay at the Lanzarote gardens which were worth every penny. It was so much cleaner and more to the standards of any holiday maker.
Costa Teguise is a lovely place. Nice restaurants. Go there but keep away from Puerto Tahiche. You cant miss it because of the tower over looking the beach.
Travel operator: cresta direct
then got a room right under the extracter fan, went off at 12pm and came back on 6am!
couldnt sleep through it woken every morning!
moved hotels staff were helpful
would never stay there again!
Travel operator: first choice
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