23 Reviews
Traveller Rating
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Excellent2
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Very Good9
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Good6
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Average3
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Poor3
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
19 years 4 months ago
About 10 minutes walk from the centre of Playa Blanca.
Some hotel staff are rude and arrogant. Under new management (so the rep said).
No entertainment - although it was advertised.
Kids club - advertised - but only 8 places available.
Some hotel staff are rude and arrogant. Under new management (so the rep said).
No entertainment - although it was advertised.
Kids club - advertised - but only 8 places available.
Travel operator: Thomas Cook
19 years 4 months ago
Just returned from Sun Beach! This really has become a nightmare hotel.
Under new management and it seems that all standards have slipped.
The place is filthy. If you want black feet after having a shower in your room, then this is the place to go! If your unlucky to be in blue block (around room 605) you will be woken up every morning by the cleaners at around 7a.m. who thinks its great to have lengthy loud conversations. Their cleaning rooms are in that area - be careful not to trip over the bags of washing / trolleys on your way back to your room.
Pool area (walkways) was never cleaned in the 2 weeks we were there. Bins were emptied every 2 days at some later point in the day.
Warning - our friends apartment had loads of items stolen this week. The police visited and informed us that a key had been used to enter the apartment (either by a cleaner or someone else who had access to room keys). The hotel did nothing.
After a text from a guest still at the hotel today, it seems that another couple have had their safe broken in to today - having had 1000 euro stolen.
No warning was given to any other guests. Thank goodness none of our children went back to collect something and was confronted with the offender.
Amonst other things that happned, no, definitely would not recommend this hotel.
Under new management and it seems that all standards have slipped.
The place is filthy. If you want black feet after having a shower in your room, then this is the place to go! If your unlucky to be in blue block (around room 605) you will be woken up every morning by the cleaners at around 7a.m. who thinks its great to have lengthy loud conversations. Their cleaning rooms are in that area - be careful not to trip over the bags of washing / trolleys on your way back to your room.
Pool area (walkways) was never cleaned in the 2 weeks we were there. Bins were emptied every 2 days at some later point in the day.
Warning - our friends apartment had loads of items stolen this week. The police visited and informed us that a key had been used to enter the apartment (either by a cleaner or someone else who had access to room keys). The hotel did nothing.
After a text from a guest still at the hotel today, it seems that another couple have had their safe broken in to today - having had 1000 euro stolen.
No warning was given to any other guests. Thank goodness none of our children went back to collect something and was confronted with the offender.
Amonst other things that happned, no, definitely would not recommend this hotel.
Travel operator: Thomas Cook
19 years 4 months ago
This is second time we have visited the Sun Beach complex and how times have changed.
It is now under new management we were robbed by someone using a key to get into our room. We know of 5 others guests that suffered same fate.
Staff disinterested, rooms filthy and general downhill slide since our previos visit. We will not be going a third time.
It is now under new management we were robbed by someone using a key to get into our room. We know of 5 others guests that suffered same fate.
Staff disinterested, rooms filthy and general downhill slide since our previos visit. We will not be going a third time.
Travel operator: Thomas Cook
19 years 5 months ago
Having just returned from the Sun Beach Apartments. Apartments were clean enough and at the time very quiet, picked up on 2nd week. Apartments are spacious with micro, coffee machine, juicer and TV, having visited the Canaries several times now they are typically canarian in style. The fridge needed defrosted and curtains needed fixed - hotel staff seen to these things immediately.
The restuarant on site was poor and after having breakfast once, we did not return. We enjoyed our dinner at the Lanzarote Princess only 5mins walk and for non residents dinner was 12 Euros per adult and 7 Euros per child. Which was a welcome change as the 10-15min walk with two buggies to centre of Playa Blanca was a bit of a hike, but only 3 euros return in a taxi.
The Marina is worth a visit with nice shops and tasty Lani Grills -
The entertainment at the SB was disappointing - absolutely none and on the nights entertainment advertised the act didn't turn up! The kids ent/playground is not up to much! A good thing thing is the childrens pool for under 5s is safe and has plenty of loungers right next to it which allowed the kids to potter around safely.
If self catering again, we would probably return to Sun Beach.
The restuarant on site was poor and after having breakfast once, we did not return. We enjoyed our dinner at the Lanzarote Princess only 5mins walk and for non residents dinner was 12 Euros per adult and 7 Euros per child. Which was a welcome change as the 10-15min walk with two buggies to centre of Playa Blanca was a bit of a hike, but only 3 euros return in a taxi.
The Marina is worth a visit with nice shops and tasty Lani Grills -
The entertainment at the SB was disappointing - absolutely none and on the nights entertainment advertised the act didn't turn up! The kids ent/playground is not up to much! A good thing thing is the childrens pool for under 5s is safe and has plenty of loungers right next to it which allowed the kids to potter around safely.
If self catering again, we would probably return to Sun Beach.
Travel operator: Thomas Cook
Recommended
19 years 7 months ago
Sun Beach apartments are an ideal base for a holiday in Playa Blanca. Within walking distance of beach (9 mins) and town centre (15 minutes).
Rooms are a good size with a nice balcony and were well equipped. The furnishings were neutral but the fridge had seen better days. The freezer compartment door was missing as were the bottle holder strip in the front of the door.
The reception staff were very helpful and so were the staff in the small supermarket on site.
Two nice pools with plenty of sunbeds.
You would not want to go to the hotel bar for the evening they need to rethink doing this up. Never anybody in it.
Cleaning was done well and regularly.
Rooms are a good size with a nice balcony and were well equipped. The furnishings were neutral but the fridge had seen better days. The freezer compartment door was missing as were the bottle holder strip in the front of the door.
The reception staff were very helpful and so were the staff in the small supermarket on site.
Two nice pools with plenty of sunbeds.
You would not want to go to the hotel bar for the evening they need to rethink doing this up. Never anybody in it.
Cleaning was done well and regularly.
Travel operator: Orchid Travel
Recommended
19 years 9 months ago
The Sun Beach apartments re in a quiet area of Playa Blanca some 8 minutes from the sandy beach and 15 minutes from the centre.
The apartments are generally well equipped with the exception of the half broken fridge. There are 2 swimming pools and a supermarket on site. There is a snack bar open during the day and a restaurant which we did not use as on self catering. We understand it was pretty poor.
There are some fantastic restaurants in the resort especially if you avoid the more touristy ones on the sea front. There is a bar which is always empty and the only entertainment in the evenings in a mini kids disco.
The apartments are generally well equipped with the exception of the half broken fridge. There are 2 swimming pools and a supermarket on site. There is a snack bar open during the day and a restaurant which we did not use as on self catering. We understand it was pretty poor.
There are some fantastic restaurants in the resort especially if you avoid the more touristy ones on the sea front. There is a bar which is always empty and the only entertainment in the evenings in a mini kids disco.
Travel operator: Thomas cook
Recommended
20 years 2 months ago
Excellent accommodation good standard equipment in room incl microwave, two large pools and surrounding gardens spotless. Very large balcony. Cleaned 5 days out of 7. Staff very helpful. Cant comment on entertainment or restaurant food as ate out each night. Cannot praise hotel enough. Supermarket on site too. Couldnt have asked for better!
Travel operator: Thomas Cook/JMC
Recommended
20 years 4 months ago
This hotel was by far the best we have stayed in.
The staff cleaned the rooms every day without fail and were very polite and helpful.
There was karaoke on at nights but the main pubs/clubs/shops were just a few minutes walk away. There was plenty going on there.
The staff, especially the 'Animacion' team were excellent.
We will definitely go back to this hotel at the end of this year or the beginning of next year.
The staff cleaned the rooms every day without fail and were very polite and helpful.
There was karaoke on at nights but the main pubs/clubs/shops were just a few minutes walk away. There was plenty going on there.
The staff, especially the 'Animacion' team were excellent.
We will definitely go back to this hotel at the end of this year or the beginning of next year.
Travel operator: thompson
Recommended
20 years 5 months ago
Hotel was very clean especially the apartments and very well equiped for self catering,but can be a bit noisy on the outskirts of the complex in the early hours of the morning due to main road ,cant comment on the hotel food as we ate out every night.
Hotel only ten minute walk to lovely beach and the start of pubs and restaurants ,many to choose from and had many a lovely meal.
All staff at the complex were realy nice and very helpful and spoke very good english.
Entertainment at the hotel was very poor ,parrot show/karaoke,twice a week that was the only disappointing part of the holiday ,but entertainment can be found in other hotels/pubs not far away if needed {would visit again in couple of years}
Hotel only ten minute walk to lovely beach and the start of pubs and restaurants ,many to choose from and had many a lovely meal.
All staff at the complex were realy nice and very helpful and spoke very good english.
Entertainment at the hotel was very poor ,parrot show/karaoke,twice a week that was the only disappointing part of the holiday ,but entertainment can be found in other hotels/pubs not far away if needed {would visit again in couple of years}
Travel operator: thomson
Recommended
20 years 7 months ago
Excellent hotel and accommodation. Imaginative layout, well-tended gardens, impressive reception and helpful staff(important for first impressions!). Two swimming pools - both freezing - but well kept and cleaned. On-site supermarket, with fresh bread baked throughout the day, a bonus. Decent sized rooms, cleaned daily.
Beach, shops and restaurants within easy walking distance. Try the fish!
Beach, shops and restaurants within easy walking distance. Try the fish!
Travel operator: Thomson
Recommended
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