23 Reviews
Traveller Rating
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Excellent2
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Very Good9
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Good6
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Average3
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Poor3
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
21 years 2 months ago
We were very impressed by this 3 star apart hotel. very pleased with the facilities e.g. selection of clean swimming pools, with the use of small baby/toddler pool. the rooms were bright and clean, but no air con provided, which would have been a real bonus. friendly enough staff at reception, and in the bar/shop.
Travel operator: thomas cook
Recommended
21 years 6 months ago
The hotel was beautiful. Shame about the weather though. The pool area was lovely and warm with lizards lying there. The room was great however the doors are a right fart on to open. We were outside it at ten o clock trying to get in. The only english channels on the TV were CNN and Sky Sports. We did who ever watch german return of the jedi. all and all a pleasant
hotel by that 12 year old critic
hotel by that 12 year old critic
Travel operator: thomas cook
Recommended
22 years 2 months ago
When we arrived at the apartment there was not enough sheets/ crockery /towels/ pillows for 3 to use, at 10.30pm I had to go in search of someone to find me sheets, the reception staff had to strip an unused bed in another apartment of its bedding.
The top pool was out of use for 2 days due to it going dark green in colour due to it not been cleaned, other holiday makers had complained about the cleanliness but had been ignored, too late.
Pool umbrellas were broke off and the stumps left stuck up where children were running round in danger of falling and slipping on them. We reported it but nothing was done.
Rain caused wet floor tiles in the apartment, so I put a towel down to stop more coming in under the door, 3 days later the towel was still there and floor not cleaned. We stayed 2 weeks and on day 10 I had to dust the furniture as it had not been done during our stay.
Rep was extremely unhelpful and made it appear it was our fault that everything that had happened. Whilst sat in reception discussing matters with him the poor seating facilities in the foyer collapsed with my husband and I and my 78 yr old mum sat on the foyer floor. Just another episode at "faulty towers".
We and other guest complained continually about various incidents that took place (building work on the tennis courts with workmen urinating in open view next to childrens club area) I am suprised that the reviews appear so good.
We definately will not be going to this complex ever again.
The top pool was out of use for 2 days due to it going dark green in colour due to it not been cleaned, other holiday makers had complained about the cleanliness but had been ignored, too late.
Pool umbrellas were broke off and the stumps left stuck up where children were running round in danger of falling and slipping on them. We reported it but nothing was done.
Rain caused wet floor tiles in the apartment, so I put a towel down to stop more coming in under the door, 3 days later the towel was still there and floor not cleaned. We stayed 2 weeks and on day 10 I had to dust the furniture as it had not been done during our stay.
Rep was extremely unhelpful and made it appear it was our fault that everything that had happened. Whilst sat in reception discussing matters with him the poor seating facilities in the foyer collapsed with my husband and I and my 78 yr old mum sat on the foyer floor. Just another episode at "faulty towers".
We and other guest complained continually about various incidents that took place (building work on the tennis courts with workmen urinating in open view next to childrens club area) I am suprised that the reviews appear so good.
We definately will not be going to this complex ever again.
Travel operator: jmc
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