34 Reviews
Traveller Rating
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Excellent8
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Very Good17
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Good8
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Average1
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
I was recovering from an injury and had no difficulty in getting around the site in spite of being unable to walk without a cane.
A wonderful place for a quiet holiday, but there's a good pool for kids to enjoy as well.
Travel operator: TUI
Rooms very clean and spacious, we travelled last minute very cheaply and were very pleased with what we got.
We didn't use the restaurant in the hotel as the main town is close by, it is close enough to walk to, but far enough away to be nice and quiet.
I would recommend this hotel for a relaxing enjoyable base for your holiday.
Travel operator: Thompson
They were spacious and kept very clean and a well equipped kitchen meant you could properly Self Cater. A nice feature is the in-built bar-b-q on your terrace. For a few Euro's you can buy a bag of coal, matches and fire lighters all obtainable from on-sight shop and get a good selection of meats from the Spa in Puerto de Carmen and enjoy a nice evening barby.
Grounds are nice and clean, lovely flowers everywhere.
Bar, reception and restaurant all very clean with very friendly staff and reasonably priced drinks (especially cocktails) and food. We only sampled the buffets which were average quality but they are cheap, so guess you get what you pay for.
Pool was a bit cold at times and white edge very slippery. Could have done with some anti-slip mats covering the edge which I'm sure would be easy enough. Good sandpit with park next to pool to also keep the kids occupied. Plenty of sunbeds but no parasols which you need to hire or you can buy them which is cheaper.
The evening entertainment is not up to much scratch but it doesn't matter as you have the busiest resort on the island on your doorstep.
Would recommend these apartments if you are looking for good, quiet clean accomodation which is set back from the hustle and bustle of a busy resort.
Travel operator: Thomson
The bungalow they stayed in was requested to be wheelchair accessible. Very pleased to report that it WAS very near the reception and also very private with no passing foot traffic. There were NO steps into this bungalow - number 98. Note that bungalows in some parts of the site do have steps to get into them. The further from the reception the bigger the steps.
There were flat walkways around the site and getting around the site in a wheelchair was no problem. Also access to the Bar and restaurant was fine.
The only problem with the rooms in the bungalow was that their toilet was too low and did not have any support rails. Therefore my dad could use it. Also there was just an ordinary bath with over bath shower ie no disabled facilities were washing. Yet this hotel had been recommend by Thompson as Disabled Friendly.
A big problem area was that entry and exit had to be via the reception area, whereas there was another access/exit nearer the town which would have provided a shortcut but not accessible via wheelchair. Second there was no proper ramp from the road to the reception. Just a very steep, short ramp for wheeled cases. Also immediately infront of the reception the pavement had a bad camber making getting on and off the pavement in a wheelchair difficult.
However, we got around the problems and the taxi drivers were very helpfull,
The poolside bar was staffed by a variety of different ladies - just one at a time doing cooking and serving food and drinks. These girls were all excellent and very hard workers and very friendly. But we were there fairly early in June and they were not that busy
The entertainment however was VRRY POOR. A few nights a week they had solo singers/guitarists/organists playing to karaoke backing tracks. This was the worse aspect of the accommodation and we felt they let themselves down.
Travel operator: Thompsn
Well kept gardens were tended to each day and the staff were very helpful.
There was a supermarket on site that catered to everybodies tastes. Didn`t stay around for any of the entertainment as it was only a short walk onto the beach front where you found bars and restaurants.
Travel operator: Thomson
We requested a pool view and that is what we got, a bungalow at the side of the pool.
There are loads of sunbeds so you don't have to be out at the crack of dawn to put a towel on them as there are enough to go round.
The staff are very nice and the receptionists are very good English spoken.
Set in the Los Pocillos area where we love because you are away from the hustle bustle but if you wish that it is only a 20 minute walk or up tp 3 euros in taxi.
The only thing we experienced was our towels did not get changed we arrived on the Thursday and I had to ask on the Tuesday night if I could have clean ones. We hung our towels out on the airer at night once we used them and that might have been the problem, maybe we should have left them in the toilet??
Oherwise at top class place, and our rep Luke was just brill, a new recruit to the complex but very knowledgeable.
Travel operator: Thomsons
When we arrived as rather worried at how close Hyde Park Lane was to airport but this did not interfere with holiday in the slightest.
Holiday was fantastic.
Reception was superb, excellent English. Kids loved Matt the Thompson Rep, he was very helpful.
Puerto del Carmen 2 min down road we got taxi because of children, taxi fares up to 3 euros at most and everyone was so friendly not ripping you off.
Went to Puerto Del Carmen most nights, ate at restaurant 3 times and food was good standard. Came back to a quiet bar where we enjoyed our last drink.
Bungalows very clean and private. A flower put in room every day from cleaners which was sweet.
Children aged 4 and 7 loved play area which was close to pool so adults could supervise at all times. Kids loved pool, all inflatables were welcome and beach was clean.
We are planning to go back in November and can
Travel operator: Thompson
We were in a refurbished hyde park bungalow. Very quiet. Building going on but not so to disturb holiday. On arrival very clean apartment. Equipment provided was good, bedroom heater/fan & microwave. Only 2 english channels on TV (CNN & eurosport), should have maybe taken portable DVD player. Maids came 5 out of 7 days & did very quick sweep around - maids left windows open in bathroom & local cats came in and urinated.
Reception very helpful & spoke good English, had some good information sources. Pool area a bit dodgy, cold water, broken sunloungers and sharp tiles - really needs total refurbishment. No play area for kids. Bar staff friendly but bit off-putting with almost 'begging' for customers via their notice board.
None of entertainment on offer really appealed to us. Good Thomson trips on offer through rep. not cheap though. Little shop great for almost everything - cheap for gifts and actually cheaper than hypermarket for some things. Good location in that it was quiet. Poor location in that some of path down to PDC is unsafe & difficult to walk with kids due to high curbs, building work & dog muck.
Taxis dirt cheap though. Personally we preferred los pocillos to PDC and maybe if returning would go there or matagorda. Sun shone loads in Playa Blanca too even when raining in PDC. PDC bit too much like Blackpool - most of shops selling identical 'quality' items !!
Hired car whilst there - saved loads of money on cost of hire by waiting til we got there, and no bad driving experiences. Watch out loads of pedestrian crossings, but some drivers dont stop for them. Overall Hyde Park OK for budget holiday but don't expect too much.
Travel operator: Portland Direct
The accommodation was clean and adequate with a nice terrace with chairs, table and small BBQ chimney. There are only 54 units here, which we liked & it was quite quiet. Refurbishment work was going on beside us but didnt usualy start getting noisey until around 10 a.m. The pool was clean and yes it and the surronding area are going to be upgraded very soon.
We found the staff running the accomodation helpful and quick to respond to any queries or problems. The little shop was well stocked & handy. The restaurant/bar staff were there from 9a.m till about 11p.m to serve you with tea, beer, breakfast, snacks or even a roast on Sundays, with time to chat to you about anything.
The cleaner came five days out of the seven, she made the beds & brought clean towels, the sheets were also changed in the middle of the weeks.
For the price of our holiday the Hyde Park suited us.
Travel operator: Portland
There were no cockroaches as seen on earlier reports.
The staff were very polite and helpful when needed.
Entertainment was not to our liking but we did eat in the restuarant/bar a couple of times while we were there. The walk to PDC was quite tiring at times but managed to find a short cut.
The weather was not very good at all only 3 days of sun in 2 weeks.
The taxis and buses were very cheap. In all after reading some of the reports before we went we found this complex to be very good.
We understand that it is closing for refurbishment at the end of April and will be going back to see the finished result some time in the future.
We would definitely recommend these apartments.
Travel operator: portland
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