27 Reviews
Traveller Rating
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Excellent4
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Very Good17
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Good6
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Average0
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
17 years 3 months ago
We loved the hotel, it was located well, the facilities were excellent.
The staff were very friendly and helpful, the room was very comfortable but could have been better if the beds were improved slightly as we found them a little uncomfortable.
The staff were very friendly and helpful, the room was very comfortable but could have been better if the beds were improved slightly as we found them a little uncomfortable.
Travel operator: first choice
Recommended
17 years 3 months ago
It was our fourth time there and when we arrived it hadnt changed in the three years since we were last there. My daughter is 13 but tall and had trouble sleeping on the couches in the living area.
Iscka and Janine very great with the kids but my daughter was upset as there was nothing for the teenagers to do and she was the only teenager there.
Iscka was lovely to everyone and very very very nice as the same was Janine.
The bar staff were all miserable except one who kept the whole place going.
The evening's were never boring and very entertaining. After being there four times I think we have visited as much as we can but may return as we grew very close to Iscka.
Iscka and Janine very great with the kids but my daughter was upset as there was nothing for the teenagers to do and she was the only teenager there.
Iscka was lovely to everyone and very very very nice as the same was Janine.
The bar staff were all miserable except one who kept the whole place going.
The evening's were never boring and very entertaining. After being there four times I think we have visited as much as we can but may return as we grew very close to Iscka.
Travel operator: First Choice
Recommended
17 years 4 months ago
Good value 2 star hotel, but location may be too far away from resort centre for many. Positioned at the top of a long steep road approx 15 mins walk from the quieter harbour area and the start of the main resort area. 45 mins to an hour walk to the other end of the main strip, good excercise but boring by the end of 2 weeks. Get taxi back, only 2-4 euros. Some nice restaurants in the harbour area with a modern shopping centre not very far away.
Had a few problems with the maid service, missing us out, not changing sheets often enough and not leaving enough towels. Complaining at reception had mixed results, sometime immediate action sometimes had to make repeated visits. Rooms and facilities good for a 2 star, so good value for price. Some creepy crawlies but no cockroaches, and spray provided in room.
Had buffet breakfast for a few days, good value at 3.50 euros. People on AI complained of lack of choice some days and rude bar staff especially to children. Very limited choice of ice creams etc to AIs.
Real problem with lack of sunbeds and umbrellas, one morning all towels were removed and dumped in a pile.
Entertainers good with smaller children, but no much for teenagers to do.
Had a few problems with the maid service, missing us out, not changing sheets often enough and not leaving enough towels. Complaining at reception had mixed results, sometime immediate action sometimes had to make repeated visits. Rooms and facilities good for a 2 star, so good value for price. Some creepy crawlies but no cockroaches, and spray provided in room.
Had buffet breakfast for a few days, good value at 3.50 euros. People on AI complained of lack of choice some days and rude bar staff especially to children. Very limited choice of ice creams etc to AIs.
Real problem with lack of sunbeds and umbrellas, one morning all towels were removed and dumped in a pile.
Entertainers good with smaller children, but no much for teenagers to do.
Travel operator: Independant booking
Recommended
17 years 5 months ago
Had a few teething probs when we first arrived - no kettle, tv didnt work after I had paid for it, they replaced it but that still didnt work so I got a refund. Also had to wait half a day for a fan I had hired and paid for in advance. Also a slight problem with cockroaches but spray was provided! Hotel staff on the whole were helpful.
Didnt have much to eat at resort as we were s/c but snacks were reasonably priced. Supermarket ok but slightly expensive as you would expect.
Entertainment provided by Iscka and Andrea was good and catered for everyone. Iscka was brilliant and my kids loved him! He was a very popular bloke amongst all the holiday makers and had time to stop and chat to everyone.
Didnt have much to eat at resort as we were s/c but snacks were reasonably priced. Supermarket ok but slightly expensive as you would expect.
Entertainment provided by Iscka and Andrea was good and catered for everyone. Iscka was brilliant and my kids loved him! He was a very popular bloke amongst all the holiday makers and had time to stop and chat to everyone.
Travel operator: first choice
Recommended
17 years 6 months ago
We have just return there was 3 adults and 1 child. Selfcatering
Whilst staying at the Flora I must say we had a great time, the apartments were clean and tidy as was the rest of the Flora.
The entertainment team Andrea and Iskca were absolutly fantastic they always kept the kids and ADULTS!!! entertained and were always there if you needed them.
It was nice to see the pools cleaned daily and that the staff were always testing the pool throughout the day.
The bar staff are friendly and get to know the names of people very quick.
The apartments are situated at the top of a hill but don't be put of by the reviews that say it's very steep, we only used that hill twice in the 2 weeks and that was to sample the bars at the harbour.
All in All we had a fantastic time and are already looking at going back in november but to sample the All inclusive.
Happy holidays
Whilst staying at the Flora I must say we had a great time, the apartments were clean and tidy as was the rest of the Flora.
The entertainment team Andrea and Iskca were absolutly fantastic they always kept the kids and ADULTS!!! entertained and were always there if you needed them.
It was nice to see the pools cleaned daily and that the staff were always testing the pool throughout the day.
The bar staff are friendly and get to know the names of people very quick.
The apartments are situated at the top of a hill but don't be put of by the reviews that say it's very steep, we only used that hill twice in the 2 weeks and that was to sample the bars at the harbour.
All in All we had a fantastic time and are already looking at going back in november but to sample the All inclusive.
Happy holidays
Travel operator: First Choice
Recommended
17 years 6 months ago
The hotel was clean and convenient. Staff were majority friendly and helpful. Entertainment staff Ischka and Andrea are fantastic and our kids loved them. Cosmos rep Danny excellent , he took us out twice to the local drag bar Flannigans, this was a brilliant night out. Not for the easily offended but definately worth a visit. Would not go AI again as the food was not very good and you can eat out for about 5 euros each. Pool kept clean every night. Maid service every other day. Not much for the teenagers to do, but Puerto Del Carmen town never sleeps so a 10 minute walk and you can party all night. Papagayo beach is a must and a well kept secret (lots of nudity mmmnnn !!!) you will need to hire a car to get there. Volcano trip a must, and the caves.
Travel operator: Cosmos
Recommended
17 years 7 months ago
Just returned from a 2 week holiday at Flora appartments.
Stayed in a studio, a little small but very clean.
Our doors opened up to view the pool area, the quieter pool, pool was cleaned every morning. The rooms were cleaned on a daily basis.
We ate in the restaurant for breakfast one day which was only 3 euros each and there was a very good selection of breakfast, from cooked to cereal to meats and breads, teas coffees and fruit juices, as much as u wanted of anything. We had a snack at the pool bar which was good value for money, toasties etc.
Entertainment was poor, they couple did a Grease show which was diabolical, they were miming but could not even get that right! They did not do anything to get anyone going, in the day they were too interested in throwing people in the pool! BUT that was the only downside to the complex.
There is a underpass connecting both sides of apartments, dont let this put you off, its very well designed and well lit. Reception very friendly staff.
Would not hesitate to book again, but would go for a appartment as has a look round one and were lovely.
Stayed in a studio, a little small but very clean.
Our doors opened up to view the pool area, the quieter pool, pool was cleaned every morning. The rooms were cleaned on a daily basis.
We ate in the restaurant for breakfast one day which was only 3 euros each and there was a very good selection of breakfast, from cooked to cereal to meats and breads, teas coffees and fruit juices, as much as u wanted of anything. We had a snack at the pool bar which was good value for money, toasties etc.
Entertainment was poor, they couple did a Grease show which was diabolical, they were miming but could not even get that right! They did not do anything to get anyone going, in the day they were too interested in throwing people in the pool! BUT that was the only downside to the complex.
There is a underpass connecting both sides of apartments, dont let this put you off, its very well designed and well lit. Reception very friendly staff.
Would not hesitate to book again, but would go for a appartment as has a look round one and were lovely.
Travel operator: first choice
Recommended
17 years 8 months ago
Excellent value for lovely breakfasts in restaurant. Apartment great very clean and quiet. Staff were wonderful especially Alfonsa and Ana.
Travel operator: JUMBO CANARIES
Recommended
18 years 4 months ago
The hotel was very clean, the pool area especially. The rooms however, were quite shabby and the studio we were in was very cramped.
The hotel is split into 2, and we were in the quiet side over the road from the main building. The pool on that side is very deep and not suitable for young children. There were nowhere near enough sun loungers for the people staying there with many people just lying on the ground! The noisy side was literally that, music blasting out all day, and the entertainment staff doing "morning campers" all day, ok if you like that sort of thing!
The hotel supermarket has extortionate prices. Lack of air-con in August was hard but you could hire fans from reception.
Food was basic/limited choice but hot and varied.
The hotel is split into 2, and we were in the quiet side over the road from the main building. The pool on that side is very deep and not suitable for young children. There were nowhere near enough sun loungers for the people staying there with many people just lying on the ground! The noisy side was literally that, music blasting out all day, and the entertainment staff doing "morning campers" all day, ok if you like that sort of thing!
The hotel supermarket has extortionate prices. Lack of air-con in August was hard but you could hire fans from reception.
Food was basic/limited choice but hot and varied.
Travel operator: Cosmos
18 years 4 months ago
Hiya just back from Lanzaraote. Had a great time in the Flora apartments. Would definitely return. We were greeted with excellent English speaking reception staff. Rooms are very spacious and kitchen equipment was excellent which was what we needed with a young baby.
As it was very warm and there was no air conditioning we rented a fan that was great value for money. The beds were two singles that were extremely comfy. We had a room with a pool view which was brilliant.
The food at the pool was good value for money. The supermarket was quite expensive so we done our shopping down the road. As the apartments are situated at the top of a very steep hill its best to pay the extra and buy your water at the apartments.
The pool was quite slippy and we seen losts of people slipping. So be careful.
There was also entertainment most of the day at the pool. The island hopping tour to Feurteventura was an excellent day out and was very resonable.
As we went allocation on arrival we were very pleased with the standard service and value for money we recieved
As it was very warm and there was no air conditioning we rented a fan that was great value for money. The beds were two singles that were extremely comfy. We had a room with a pool view which was brilliant.
The food at the pool was good value for money. The supermarket was quite expensive so we done our shopping down the road. As the apartments are situated at the top of a very steep hill its best to pay the extra and buy your water at the apartments.
The pool was quite slippy and we seen losts of people slipping. So be careful.
There was also entertainment most of the day at the pool. The island hopping tour to Feurteventura was an excellent day out and was very resonable.
As we went allocation on arrival we were very pleased with the standard service and value for money we recieved
Travel operator: first choice holidays
Recommended
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