6 Reviews
Traveller Rating
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Excellent5
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Very Good1
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Good0
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Average0
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
16 years 3 months ago
I have stayed in many great hotels, and this ranks up with the very best. I loved the hotel layout and decor and the grounds were gorgeous,especially the pool and bar/restaurant by the sea. The food was excellent and we had the option to use a restaurant, instead of the self service buffet, but this had to be booked in advance. I should have availed of this option more but the food was equally good in the self service with great chefs on hand to cook your meat or fish. The room was very nice and the sea view from the top floor was magnificient. The staff were great and the whole experience was very relaxing. I would without hesitation book this hotel, if I ever travel to tenerife again.One of the very best.
Travel operator: sky tours
Recommended
18 years 4 months ago
Having seen this Hotel advertised in some brochures we viewed the website direct - you cannot fail to be impressed . Upon arrival I have to say everything that was promised was delivered just as it said - no nasty surprises. We stayed for 10 days and have no complaints whatsoever -
The Hotel is Luxurious, relaxing , peaceful and architecturally outstanding.
The food was superb we ate in the A la Carte restaurant twice during the 10 day stay - which reflects just how good the Buffet was! The food in the Buffet area is replenished all the time, and other produce Steaks/Fish/Pasta etc is cooked in front of you while you wait; dining is relaxed and enjoyable.
Both pools very well equipped and so picturesque - we probably stayed around the Sea Pool - Beach Club La Rocas 70 % of the time the water seawater is ice cold but very refreshing .
All Staff throughout were helpful/friendly.
Entertainment was Cabaret style each evening but there are of course other bars to sit at if that's not your style -
The Hotel location it is perfect - I cannot comment on the surrounding area as we never left the Hotel in the entire 10 days it was a little 'oasis.' There were no other Brits at the Hotel whilst we were there - mainly Spanish/ Russian/French but most staff understood English.
In conclusion if you want peace & quiet in idyllic garden surroundings with good food this is the place for you.
The Hotel is Luxurious, relaxing , peaceful and architecturally outstanding.
The food was superb we ate in the A la Carte restaurant twice during the 10 day stay - which reflects just how good the Buffet was! The food in the Buffet area is replenished all the time, and other produce Steaks/Fish/Pasta etc is cooked in front of you while you wait; dining is relaxed and enjoyable.
Both pools very well equipped and so picturesque - we probably stayed around the Sea Pool - Beach Club La Rocas 70 % of the time the water seawater is ice cold but very refreshing .
All Staff throughout were helpful/friendly.
Entertainment was Cabaret style each evening but there are of course other bars to sit at if that's not your style -
The Hotel location it is perfect - I cannot comment on the surrounding area as we never left the Hotel in the entire 10 days it was a little 'oasis.' There were no other Brits at the Hotel whilst we were there - mainly Spanish/ Russian/French but most staff understood English.
In conclusion if you want peace & quiet in idyllic garden surroundings with good food this is the place for you.
Travel operator: Travel Republic
Recommended
19 years 3 months ago
Having seen the Hotel during a visit to Tenerife in 1999, we promised ourselves we would return when we had shed the kids!
We booked Direct and saved over
We booked Direct and saved over
Travel operator: Holidays Direct
Recommended
20 years 4 months ago
Well myself and my partner decided to book a junior suite this time,we've stayed at the Jardin Tropical 3 times now.Our suite was on the 3rd floor room 33, which is infact 1 floor up from street level because the hotel is on a slop.Our balcony faced the same way as the entrance onto the street.I was really annoyed at this as i had asked for a sea facing view when i booked but was told that they were full and they would see what they could do.I'm sure if i had told them that i wanted to pay the extra and have a full suite i'm sure i would of got my sea view, but seeing as i had already payed xxx thousand pound i thought i'd do without my sea view.
I will read you apart of one of the leaflets i picked up at reception,and to be honest everything it says is true.
The hotel Jardin Tropical is situated on the south side of the island in a area called the Costa Adeje.Its far enough away from all the bars and nite club in the centre of Las Americas.The hotel is right next to the Puerto Colon marinea.Its a hotel for people who want to relax and who enjoy the finer things in life.The tropical surroundings,the privileged position on the sea front and the exclusive exotic atmosphere,all contribute to make this one of the finer hotels on the island.
When you enter the hotel you are met by pure nature. The lush vegetation and the subtropical gardens,the palm trees and the boungavillas, are a unique and natural background to the perfect hotel/holiday.The hotels Moorish architecture is the perfect backdrop in this garden of eden.
All the rooms are designed for comfort and relaxation and are decorated in soft warm colours.All have private bathrooms with hairdryer and bathrobes,air conditioning,mini bar,satellite tv,safe and balcony/terrace.The suites and junior-suites are in one word STUNNING.I will say that the tv is mainly for the Germans and French,there is one English tv channel and thats BBC world news.
There are five restaurants on the hotel vast grounds.They are as follows LAS MIMOSAS where you will eat breakfast and evening meal.Its a buffet style restaurant where there is something for everyone and i mean everyone,i've never seen such a variety of meals.
The LAS ROCAS,is a seafood restaurant which over hangs the sea and i do mean hangs over the rocks and sea.But i will say this was my favorite out of all the restaurants.If you get chance try the Sea Bass or Gilt Head in the salt crust.
The LOS CUCURUCHOS is a restaurant that serves light lunches next to the heated pool.
The LAS CUEVAS is situated next to the main restaurant LAS MIMOSAS and has a differant menu posted outside everyday.
The EL PATIO is the gourmet restaurant out of them all.The restaurant has won many awards for its food and has been voted the best restaurant on the whole of Tenerife on several occasions.I felt it was a little over priced,but the food was outstanding.I would recommend that you book a table,and they do like you to wear a jacket and tie.All the restaurants will not allow you to wear shorts or beach wear in the restaurants,but will allow you to wear shorts and t-shirts at lunch times.
There are three bars in the hotel,The Lobby Bar,The Cafe de Paris and The Las Adelfas.My favorite was the Lobby Bar because it has a Gentleman playing the Piano most of the evening and has a nice area outside to enjoy a nice drink while watching the stars.Well overall i'd give the hotel 8/10,the only things that let it down were it got very hot in the Las Mimosas restaurante at lunch and evening times.And the other was i had NO view and very little sun light because of the over grow tree's from my junior suite. So if you are going to book ask for a room that does not face the road and if you have a junior suite don't have numbers 30,31,32 and 33.
<font color=blue>Review edited to remove personal telephone numbers. Please feel free to assist users via our discussion forums instead, as this is more secure. You may also upload pics to our Photo Galleries if you wish. Links at top of page.
Many thanks
HT Review Team</font>
I will read you apart of one of the leaflets i picked up at reception,and to be honest everything it says is true.
The hotel Jardin Tropical is situated on the south side of the island in a area called the Costa Adeje.Its far enough away from all the bars and nite club in the centre of Las Americas.The hotel is right next to the Puerto Colon marinea.Its a hotel for people who want to relax and who enjoy the finer things in life.The tropical surroundings,the privileged position on the sea front and the exclusive exotic atmosphere,all contribute to make this one of the finer hotels on the island.
When you enter the hotel you are met by pure nature. The lush vegetation and the subtropical gardens,the palm trees and the boungavillas, are a unique and natural background to the perfect hotel/holiday.The hotels Moorish architecture is the perfect backdrop in this garden of eden.
All the rooms are designed for comfort and relaxation and are decorated in soft warm colours.All have private bathrooms with hairdryer and bathrobes,air conditioning,mini bar,satellite tv,safe and balcony/terrace.The suites and junior-suites are in one word STUNNING.I will say that the tv is mainly for the Germans and French,there is one English tv channel and thats BBC world news.
There are five restaurants on the hotel vast grounds.They are as follows LAS MIMOSAS where you will eat breakfast and evening meal.Its a buffet style restaurant where there is something for everyone and i mean everyone,i've never seen such a variety of meals.
The LAS ROCAS,is a seafood restaurant which over hangs the sea and i do mean hangs over the rocks and sea.But i will say this was my favorite out of all the restaurants.If you get chance try the Sea Bass or Gilt Head in the salt crust.
The LOS CUCURUCHOS is a restaurant that serves light lunches next to the heated pool.
The LAS CUEVAS is situated next to the main restaurant LAS MIMOSAS and has a differant menu posted outside everyday.
The EL PATIO is the gourmet restaurant out of them all.The restaurant has won many awards for its food and has been voted the best restaurant on the whole of Tenerife on several occasions.I felt it was a little over priced,but the food was outstanding.I would recommend that you book a table,and they do like you to wear a jacket and tie.All the restaurants will not allow you to wear shorts or beach wear in the restaurants,but will allow you to wear shorts and t-shirts at lunch times.
There are three bars in the hotel,The Lobby Bar,The Cafe de Paris and The Las Adelfas.My favorite was the Lobby Bar because it has a Gentleman playing the Piano most of the evening and has a nice area outside to enjoy a nice drink while watching the stars.Well overall i'd give the hotel 8/10,the only things that let it down were it got very hot in the Las Mimosas restaurante at lunch and evening times.And the other was i had NO view and very little sun light because of the over grow tree's from my junior suite. So if you are going to book ask for a room that does not face the road and if you have a junior suite don't have numbers 30,31,32 and 33.
<font color=blue>Review edited to remove personal telephone numbers. Please feel free to assist users via our discussion forums instead, as this is more secure. You may also upload pics to our Photo Galleries if you wish. Links at top of page.
Many thanks
HT Review Team</font>
Travel operator: Booked myself on internet
Recommended
20 years 4 months ago
It's not often that you can rave about a two week stay that included faulty air-conditioning and two room swaps - but you can with the Jardin Tropical!
Those who know the area can't help but notice the superb La Rocas cliff top beach club as you stroll along the Chrysanthemum walk - and that's how the hotel came to our attention four years ago. When we decided to venture back to the island, the Jardin Tropical was the unanimous choice. We booked online for two garden view rooms - one for my wife and I - the other for our 16 year old daughter and her friend. Doing it this way, with Monarch scheduled flights, saved nearly 1,000 GBP on typical brochure prices.
We arrived on a hot August evening to an efficient and friendly check in. Our bags were taken to our rooms which were comfortable and well equipped. The hotel is going through a rolling refurbishment programme, and our rooms had not yet been refurbished - but were still of a superior standard to most holiday hotels. Here we found the first snag... The air conditioning was not working. I went back to reception and they paged an engineer. He beat me back to the room! The problem could not be resolved, so they gave us some fans and promised to fix it next morning. When this couldn't be done (it was Sunday), they immediately offered us a new room. When my daughter had similar air con problems on the second week, they were upgraded to a superior room with little hassle and treated with respect. Problems like this can often be the cause of hassle, stress and frayed tempers. The hotel dealt with these problems extremely quickly and went out of their way to minimize any disruption.
Despite being a large hotel, it never felt crowded or rushed. All the staff were extremely courteous and efficient and always made you feel welcome. You could always find a sunbed, and tipping the pool guys a few Euros will guarantee a couple of beds placed to your liking with towels, cushions and a parasol. The La Rocas beach club is very tranquil, but you have pay a few Euros and is open to the paying public. The sunsets and views across to La Gomera are, however, stunning.
We stayed on a Bed and Breakfast basis, and the buffet style breakfast was superb. It's open until lunchtime at weekends, and this made for a very leisurely brunch. You would have to be the most demanding Vegan, macro-biotic Lib-Dem voting eater not to find something to your liking! If you wanted, you could have Champagne (okay, Cava) and rub raw garlic on your Serrano Ham - as some Germans often did!
Talking of nationalities, there were a lot of mainland Spaniards (always a good sign) and the usual sprinkling of German, French and Russian guests. As a Brit, you will be in the minority.
There will be no organized "fun". You won't be cajoled into aqua-arobics, water polo or asked to do the conga. There will be no pounding music at the pool. Everything is understated but classy.
The pool snack bar is a very misleading title. The level of quality and service will shame most restaurants in town. Spending a couple of hours having lunch (watch the mojo sauce - it's very hot) was always a very enjoyable experience. The other restaurants at the hotel Las Rocas and El Patio are very classy affairs and serve superb a la carte menus - attracting many non resident diners. A meal for two will cost around 100 Euro upwards - you have been warned!
Evening entertainment was relatively low key, but always enjoyable. Good quality dancers, groups and specialty acts performed in the Paris bar near the pool.
Table service for drinks and cocktails was always quick and efficient.
Weekly barbecues are organized on the pool terrace. Once again, the layout and attention to detail was top class. This extended to a dummy fully laid table being sunken into the pool - a nice touch.
During our stay, a large wedding reception took place - and they really pulled out the stops. Coloured gel on the underwater pool lights, floating candles and floral displays. I hope this helps you get a feel for the ethos and approach by the hotel - and this will be reflected in your experience as a guest.
So, if you want a typical holiday hotel with loud music, screeching reps and general mediocrity - give the Jardin Tropical a wide berth. If you want an experience that is a million miles away from the brashness of Playa de las Americas (even though in reality, it's only about 1km away) then the Jardin Tropical's elegance, charm and attention to detail will keep you coming back for more.
Those who know the area can't help but notice the superb La Rocas cliff top beach club as you stroll along the Chrysanthemum walk - and that's how the hotel came to our attention four years ago. When we decided to venture back to the island, the Jardin Tropical was the unanimous choice. We booked online for two garden view rooms - one for my wife and I - the other for our 16 year old daughter and her friend. Doing it this way, with Monarch scheduled flights, saved nearly 1,000 GBP on typical brochure prices.
We arrived on a hot August evening to an efficient and friendly check in. Our bags were taken to our rooms which were comfortable and well equipped. The hotel is going through a rolling refurbishment programme, and our rooms had not yet been refurbished - but were still of a superior standard to most holiday hotels. Here we found the first snag... The air conditioning was not working. I went back to reception and they paged an engineer. He beat me back to the room! The problem could not be resolved, so they gave us some fans and promised to fix it next morning. When this couldn't be done (it was Sunday), they immediately offered us a new room. When my daughter had similar air con problems on the second week, they were upgraded to a superior room with little hassle and treated with respect. Problems like this can often be the cause of hassle, stress and frayed tempers. The hotel dealt with these problems extremely quickly and went out of their way to minimize any disruption.
Despite being a large hotel, it never felt crowded or rushed. All the staff were extremely courteous and efficient and always made you feel welcome. You could always find a sunbed, and tipping the pool guys a few Euros will guarantee a couple of beds placed to your liking with towels, cushions and a parasol. The La Rocas beach club is very tranquil, but you have pay a few Euros and is open to the paying public. The sunsets and views across to La Gomera are, however, stunning.
We stayed on a Bed and Breakfast basis, and the buffet style breakfast was superb. It's open until lunchtime at weekends, and this made for a very leisurely brunch. You would have to be the most demanding Vegan, macro-biotic Lib-Dem voting eater not to find something to your liking! If you wanted, you could have Champagne (okay, Cava) and rub raw garlic on your Serrano Ham - as some Germans often did!
Talking of nationalities, there were a lot of mainland Spaniards (always a good sign) and the usual sprinkling of German, French and Russian guests. As a Brit, you will be in the minority.
There will be no organized "fun". You won't be cajoled into aqua-arobics, water polo or asked to do the conga. There will be no pounding music at the pool. Everything is understated but classy.
The pool snack bar is a very misleading title. The level of quality and service will shame most restaurants in town. Spending a couple of hours having lunch (watch the mojo sauce - it's very hot) was always a very enjoyable experience. The other restaurants at the hotel Las Rocas and El Patio are very classy affairs and serve superb a la carte menus - attracting many non resident diners. A meal for two will cost around 100 Euro upwards - you have been warned!
Evening entertainment was relatively low key, but always enjoyable. Good quality dancers, groups and specialty acts performed in the Paris bar near the pool.
Table service for drinks and cocktails was always quick and efficient.
Weekly barbecues are organized on the pool terrace. Once again, the layout and attention to detail was top class. This extended to a dummy fully laid table being sunken into the pool - a nice touch.
During our stay, a large wedding reception took place - and they really pulled out the stops. Coloured gel on the underwater pool lights, floating candles and floral displays. I hope this helps you get a feel for the ethos and approach by the hotel - and this will be reflected in your experience as a guest.
So, if you want a typical holiday hotel with loud music, screeching reps and general mediocrity - give the Jardin Tropical a wide berth. If you want an experience that is a million miles away from the brashness of Playa de las Americas (even though in reality, it's only about 1km away) then the Jardin Tropical's elegance, charm and attention to detail will keep you coming back for more.
Travel operator: Monarch Flights - independant booking
Recommended
21 years 3 months ago
We stayed in this hotel as we needed something of 'quality' given that our daughter (14 months) came with us.
Although listed offically as a 4 star this was nearer to a 5 star. The hotel is situated on 9 levels with the reception being on level 5 (street level), then hotel being on a hill sloping down to the sea.
Staff were extremely friendly in all areas with reception staff speaking better English than most of the English!
Rooms were extrmely comfortable with all the facilities you would expect, TV, Shower,Bath, Wardrode space etc. Nothing special but very clean and modern.
The hotel boasts 15,000 plants and the're not joking!. This made the setting fantastic!. The bar area is just down from reception and opens on to a large terrace over looking the pool with a waterfall into it. Large pool area on level 4 with 4 of the restraurants in this area.
The buffet restruarant if by far the best with 'as much a you can eat' for 25 Euros. Seems a little expensive until you realise that they serve just about anything. 2 chefs always on hand and will cook you fresh meat/pasta/fish in front of you. Always cheerful a greeting all guests with a smile. There is a terrace extension outside overlooking the pool area.
If you like a dessert then make sure you come in hungary...you name it and the've got it. Forget about the sweet trolley there was a whole room devoted to this course!
The beach club (no beach) is located down a number of steps/ access through a small tunnel under the continuous prommanade. didn't use this too much as we had a toddler but this was the peaceful relaxing area in which to get a tan.
Not really a hotel suitable for children unless they are under 4 as this is mainly an "adult come and realx type place", although there were some families who arrived in the second week.
Going back to the bar area, remember to take some long trousers and the bar is quite formal and you will not be served in shorts (eet is not pozeebal!). My mistake for not reading the brochure, however jeans are allowed so its not a pretentious place!
The nearest beach is accessed via a walk along the prom and down a number of steps with plenty of variety for eating, there is a very good italian restraurant at the top of the hill outside the hotel (opposite the supermarket, and another by the beach.
Entertainment looked to be good although we didn't get the chance to see any of it other than passing by.
I'd definately go back to this hotel but would probably check into one of the 9th floor 'suites' which featured a separate living area, walk-in wardrobe and 7 foot bed.
Although listed offically as a 4 star this was nearer to a 5 star. The hotel is situated on 9 levels with the reception being on level 5 (street level), then hotel being on a hill sloping down to the sea.
Staff were extremely friendly in all areas with reception staff speaking better English than most of the English!
Rooms were extrmely comfortable with all the facilities you would expect, TV, Shower,Bath, Wardrode space etc. Nothing special but very clean and modern.
The hotel boasts 15,000 plants and the're not joking!. This made the setting fantastic!. The bar area is just down from reception and opens on to a large terrace over looking the pool with a waterfall into it. Large pool area on level 4 with 4 of the restraurants in this area.
The buffet restruarant if by far the best with 'as much a you can eat' for 25 Euros. Seems a little expensive until you realise that they serve just about anything. 2 chefs always on hand and will cook you fresh meat/pasta/fish in front of you. Always cheerful a greeting all guests with a smile. There is a terrace extension outside overlooking the pool area.
If you like a dessert then make sure you come in hungary...you name it and the've got it. Forget about the sweet trolley there was a whole room devoted to this course!
The beach club (no beach) is located down a number of steps/ access through a small tunnel under the continuous prommanade. didn't use this too much as we had a toddler but this was the peaceful relaxing area in which to get a tan.
Not really a hotel suitable for children unless they are under 4 as this is mainly an "adult come and realx type place", although there were some families who arrived in the second week.
Going back to the bar area, remember to take some long trousers and the bar is quite formal and you will not be served in shorts (eet is not pozeebal!). My mistake for not reading the brochure, however jeans are allowed so its not a pretentious place!
The nearest beach is accessed via a walk along the prom and down a number of steps with plenty of variety for eating, there is a very good italian restraurant at the top of the hill outside the hotel (opposite the supermarket, and another by the beach.
Entertainment looked to be good although we didn't get the chance to see any of it other than passing by.
I'd definately go back to this hotel but would probably check into one of the 9th floor 'suites' which featured a separate living area, walk-in wardrobe and 7 foot bed.
Travel operator: Viva Air (Croydon)
Recommended
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