63 Reviews
Traveller Rating
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Excellent1
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Very Good22
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Good18
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Average13
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Poor8
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
We didnt' see anything to upset us (robberies ) while we were there. A secuity guard was on duty all day.
Can be a a bit noisy at night so closed the windows and hired a large fan. People enjoying themselves, and why not they are on holiday! Fun place to be for families.
Most of the comments are in 2005. Great place we'll be back, next year !
Travel operator: Thomas Cook
This has got to be the worst holiday I have ever been on!
Suffered numerous problems including having no bed linen, broken TV, bulbs missing from lights had to sleep on a broken bed for almost a week! No pillows for 2 days! Somebody tried to break in whilst we were asleep!
The pool was closed for 2 days during the 1st week as filters we not working properly and the in the last week of our holiday somebody decided to poo in the pool this was bad enough but reps and staff didn
Travel operator: Sunset
a group of us were going for our 18th birthday, everyone pulled out and we were left to go. Horrible flight times and 2 weeks of pure GREY Spanish Clouds - No sunshine and lost my mobile phone on the beach first day! Was a nice hotel however very quiet and basic and was miles from anywhere.
To get to the beach it was best to take a taxi, to get to the nightlife it was best to stay at another hotel.
was out in the stick, no entertainment and on top of everything we chose to go during the World Cup!
Too many fights - drink related and 100's of reps hasstling you to go in their bars. However go in the GAS BAR - Friendlist place to go
Mainly bad timming when we went but expect it to be an ADVENTOROUS Holiday if you go
Travel operator: First Choice
The reception staff were quiet rude and no help to her at all English people on complex chipped in with money and food she went home 3 days later heartbroken. Reps never even told us about the burglaries they just kept saying they couldn't comment. I would never ever go back to these apts again but Tenerife is a lovely place just watch your valuables be warned.
Travel operator: Thomas cook
Reps wanted to keep everything quiet about the robberies .
On the good notes the food,rooms,and the town was nice
but because of the hotel and the staff I would not go back.
Travel operator: thomas cook
Rooms were cleaned every other day,there is a tele in the room but it runs on a meter so have plenty of change to hand,only a few channels on it though. The view from our balcony was amazing, perfect view of mount teide.
We did have a cockroach in our bathroom on the first night, so be prepared if you see one their massive, also the balcony is half covered in grit and we saw a few running around one night so watch where you walk!
Splash bar did lovely breakfast, quite cheap. No entertainment on sight.
Reception staff reasonably friendly, although the chap who checked us in on arrival could hardly speak English so bit of a communication problem. Pool was lovely, seperate one for children, plenty of sunbeds.
Bit of a problem with lager louts round pool on first day, but luckily they flew home the next day. All in all a nice hotel, would stay there again.
Travel operator: thomas cook
The pool area was spotless everyday and the food and service at the pool area was at a great standard, however more entertainment probably would attract more people to the bar area at night.
Travel operator: private
Located up hill directly across from AquaPark about 15 mins leisurely walk will get you to Las Americas. 10 mins will get you to Porto Colon Harbour and good Fanabe beach(come down back stairs where you can see tennis club and take short cut past Aquapark fence corner and past Pinnochio Restuarant to cut off some of the trek).
Lot of stairs at Malibu. Has a useful Spar supermarket underneath opposite the Waterpark. Quiet in evenings ..films shown at Splashbar.
Cook rep only informed us on turning in that the Apts now asked for 30 Euros per person or
Travel operator: Thomas Cook
The location is diabolical and not at all pushchair friendly. The resort is all over the place and much better down Los Christiano's end.
All in all would never go again total waste of money.
Travel operator: sunset
The staff were very helpful, could not do enough to help you. In the bar on a night they had the latest films on big screen.
The only complaint is ... they need more sun beds around the pool, if not up by 9.30 there was none left, but a good holiday
Travel operator: Thomas cook
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