The foyer of the hotel is very nice and very clean, first impressions were good. However our room was not up to the same standard, surrounds were broken on the bathroom door, plaster was coming off the walls, paintwork was tatty and tired, peeling off the walls. In addition to this we had small bugs in the kitchen area, which we later were told were ants. Some of the lights were hanging off the walls and there was a big chip out of the bath.

We complained and were told by one member of staff

R.E. Cliff& Janet We agree with them totally

This hotel is really excellent and the local bus service terminal is just across the road (even to Los Christianos it is about 2 euros) We have been coming to this area for years and like walking along the sea front from Los Christianos to Fanabe and find to Bus service quite handy.

Entertainment at the hotel, we saw four of the shows and they were good

We stayed in superior room definitely recommended.

Say hello "Jonay" he is the porter he is great

We will definitely return

Riu Adeje, Costa Adeje, Tenerife. Cannot fault this hotel, Thomas Cook staff or hotel staff. Deserves it's self catering 4* rating. It's almost a small village in size but there was never any feeling of being overcrowded.

Arrival reception 1st class, very informative and welcoming. Layout of apartment excellent with just enough in the kitchen to get by on. Missed a grill but never mind. Linen changed often, bathroom towells as often as you wish. Rooms cleaned daily. TV a bit limited but, hey, this is a holiday! Get way from those soaps. Eurosport good for the footie. Very clean and well presented all round.

Pool area excellent, free sunbeds, free change of long towells as you wish and free sun shades. Pre placing of towells banned, but did happen sometimes. Good sized pool well looked after. Plenty of space. We took loads of books and a good job because the 'library' was all German stuff. We would not hesitate to return.

We arrived around 3.00pm and check in was really smooth and quick and within 5 minutes we were down by the pool. I agree with previous reports that the outside areas especially corridors leading to rooms could do with a general tidy up and a good coat of paint, as its the first thing you see and doesn't give a good impression. However, upon entering our room we were pleasantly supprised. Everything was clean and tidy and the largest room we have ever stayed in. Couple of improvements to room would be a TV in main bedroom,(as when our daughter was alseep in the lounge we couldn't watch television, not that there is a lot of choice all german channels, but we brought our portable DVD player so this solved that problem), plus a grill of some description as with only two electric rings, cooking was quite limited. Two good supermarkets round the corner for cheap bear and wine and of course food!
We were in room 123 and didn't think any rooms were too far away from anything and ramps everywhere which was great for our pram.

We booked this hotel for the heated swimming pools, but unfortunately they were freezing and our daughter would not venture into the main pool, although she did spend lots of time in the kids pool by the kiddie club. My husband, baby and I braved the main pool and once in, it was very nice. No one else seamed to mind the cold though as it was always busy. Also no toilets by the kiddie pool!

Our daughter loved the miniclub and went everyday, even though the majority of kids were german, but the staff spoke good English and made her feel very welcome. She also loved the mini disco but half an hour was just too short as she would get upset when it ended.

The only other thing we didn't like was the bar where the entertainment happened, very very smokey, which stopped us staying there for the night time entertainment. We only saw one show the flying brothers, as our daughter loves acrobatic shows and watched in amazement.

We did have a really good holiday, with excellant weather, but doubt we would go again, mainly due to the fact we don't like going to the same place twice and we generally go All Inclusive.

The accomadation was excellent and met all of our needs, We especially enjoyed using the spa facilities on our return from the beach it was most relaxing. the location of the hotel was just a bit too far to stroll home at the end of an evening but taxi fares were really cheap 2.5 euro approx, this didnt exactly break the bank. hotel staff were most pleasent and very helpful we are returning this winter as we enjoyed our stay so much

We have just got back from staying at this hotel for a week. My verdict is as follows

Check in was at 2am in the morning the night receptionist was very good, he organised the night security to take our luggage to our room within minutes (They expect a tip, I had 3 euros ready)

Room No: 239

This room was the furthest apartment away from the exit(main reception) it is hell of a hike. The room was very big ample storage space and a safety deposit box (11.80 Euro for the week) the kitchen area had everything really that you needed for self catering.

TV: Has sky news and CNN, and eurosport, and a few foreign channels.

Beds were comfortable.

Wardrobes were very big, and plenty of hangers

Our balcony was average, with a dryer attached to the wall, the one problem was that if the balcony doors were open you would hear the massive fan thing from the Hotel at the back it was a loud drone all day and night.

The bathroom consisted of toilet and small bath and shower and hair dryer.

The living room consisted of a couch and single chair and table and dining table with four chairs. Decoration in the room was a little shabby for a 4 star paint off the wall, handles coming off the bathroom door and bedroom, but was repaired as soon as reported.

Cleanliness: The maid visited every day and was excellent, even done the dishes if there was any left in the sink, folded my sons Pyjamas up very neatly on his bed every day. On the last day she left us a chocalate each on our bed. The one problem was cockroahes we had 3 in our room one morning, which I chased all morning and could not catch them, eventually I reported it to the reception (I had to go down on the long trek to do this as they never seemed to answer the phone) then we had another one the next day and the last day.

Check out is 12 noon

Pools: There were 2 Pools one main one and a shallow kids one, I can't really comment on this as we were visiting friends hotel every day pre arranged.

The outside decoration: I felt as if there could of been a major paint and repair job to be done to this place, and that some of the gardens attached to some rooms were not very nice at all.

There was a gym, gift shop, and a hairdressers on site, no supermarket, but there is a good one over the road, very reasonable priced.

Entertainment: I can't really comment on this as we were out every night except the last when there was a band on mainly for older people, but on the calendar it does look as if the cater for everybody through the week.

All in all I would rate this place 3 Star Plus, with it being a late deal the price was right, I would not liked to have paid full price.

Stayed on a S/C basis for the last two weeks of August 2004.

The rooms are of a good size especially if you book a superior room, our bedroom had three large individual beds and we still had plenty of room to move around. We stayed in a superior room around numbers 600 we had a large balcony with FOUR sunbeds and a table and four chairs (no need to go down to the pool for a bed)

The kitchen was nice and practical with oven, microwave and fridge and it was spotless. We did start having breakfast on the patio but when you can pick up a full English breakfast locally for 2 x euro Why bother?

Having stayed in this area previously we knew that all of the good restaurants and bars are about fifteen minutes walk away down on the beach front and we used them every night (walking back in the early hours ensure no hangover!)

If you are looking for a good base to holiday from the rooms in this hotel are great and I would certainly go back

We stayed in a superior room - apartment - no 609, like a little villa, with it's own little garden with chairs & table. Apartment was very good, well presented and maintained, air con a little ineffective. Hotel decor 1st class. Very clean everywhere. Food good usual buffet style but the salmon was very nice. We were on 8pm sitting but used to be a little naughty & go in about 8.20 when the rush had died down. Tables are allocated for evening meal, yours for the week, breakfast any table including outside which is nice. Little disappointed with lack (0r at least we didn't find any) of bars close by so I mark down on location for this reason. Staff excellent and speak reasonable to very good english. Entertainment ok, we tended to stay a while then go back to our room and drink out in the garden things we had bought at the supermarket very close by.

If you are in the superior rooms around 600 dont do as we did and think you have to go up the slope to reception and then down the stairs outside to get to the dining room, turn right at the bottom of the ramp and go round the corner, much easier on the old legs!

We loved our stay in this hotel so much,we were hoping to return in october.unfortunately we couldnt get booked but are returning to the same resort. our room was absolutely immaculate. we did have some ants on the kitchen worktop due to crumbs however,something you would get at home,and didnt pose a problem.we were very happy with the location,not too far away from the main part of playa de las americas if you were looking for nightlife but far away enough not to be bothered by it.Taxis readily available metres down the street and very cheap.we didnt take advantage of any entertainment as we preferred to do our own thing.a little intimidated by the porters' manner once they had delivered your luggage i.e waiting for a tip,rather like beggars.will definately be returning to this hotel in the future.