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Castle Harbour Apartments

22 of 25 hotels in Los Cristianos

3 out of 5 from 30 reviews
3 stars
Av de San Francisco, 12, 38650 Arona, Spain

30 Reviews

Traveller Rating

  • Excellent
    3
  • Very Good
    11
  • Good
    6
  • Average
    9
  • Poor
    1

Review Overview

  • Cleanliness
  • Entertainment
  • Food
  • Service
  • Location
Walker
16 years 11 months ago
We stayed in apartment 962 castle Harbour which had fantastic views over Los Cristianos and although the balcony wasnt massive it was a great place to soak up the sun late in the day.
The apartment had two bathrooms both were very clean and tidy and the downstairs shower had recently been redecorated. The kitchen was like home from home fridge, freezer, oven and hob and even a washing machine. The TV had British stations and there was even a DVD player and DVDs to use!

Great pool also - definitely recommend. When I go back I will ask for this apartment again!
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Travel operator: hotels4u

Recommended
D Rouse
17 years 6 months ago
The flat was clean on arrival, good sized balcony and good view of the pool. The staff were fine, helpful enough and the pool area was always cleaned every night.
Location is up a hill, but that means its pretty quiet at night, and thank god there's no entertainment. There's plenty in Los Christianos town if you want that in your holiday!
Altogether a decent complex.
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Travel operator: none

Recommended
17 years 9 months ago
We only stayed one night (we had booked for 7), due to the conditions.

We rented a 2 bed-roomed apartment, taking my partner's parents as it was his mother's 60th birthday.

The accommodation was on the ground floor, the door covered in locks which was an ominous sign. The smell of stale smoke hit you as you walked in. Despite opening doors and windows and using air freshener the smell did not fade. In fact all of our clothes in the wardrobes smelt of it - we had to air the lot - despite them only being in there for 14 hours!

The apartment was dirty - the fridge and freezer had mould growing in them, doors were covered in black marks, and the front door was dented on the inside - perhaps someone was fighting to get out!

The view from the front was of a wall and was overlooked by the bar. Also everyone who passed by looked straight in - it was so dark we had to have the light on during the day. You could see the sky if you went over to the corner of the patio and leant over the wall! The view from the back bedroom was the corridor.

The noise of banging doors kept waking me up during night, and I am usually a heavy sleeper.

Although we had no problem with staff attitude, we noticed one of the reception staff being quite arrogant with another group, which was totally unjustified.

It would be interesting to see the results of a health and safety inspection.
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Travel operator: Freedom Direct

Steve Groocock
18 years 1 month ago
My family and I have now stayed at Castle Harbour twice, the hotel and area are one of the best places we have been. The reception staff are all very helpful and most speak very good english. The room was very clean and tidy. Staff at the poolside bar couldnt have been more helpful.

It was a nice walk into Los Cristianos or Las Americas but the thought of walking back up the hill filled us with dread, the taxis only cost between 4 and 5 euros with a tip included.

It is so nice in the are we have considered moving out there.
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Travel operator: monarch

Recommended
18 years 4 months ago
We arrived at the airport hoping for a good holiday but I was a bit nervous about getting a taxi at 4am. Happily there wasn't a problem at all. There were plenty of taxi's and they all spoke English. The taxi isn't far from Castle Harbour and it cost us 20 euro's.

The studio apartment was on the 2nd floor, which due to the steps was actually right on level with the pool. The apartment was tidy and really nice, with a big fan to keep us cool.

The complex was lovely with a bar by the pool which served food/snacks and drinks at reasonable prices. During the evening it doubled into a restaurant with entertainment.

The only complaint I have is that the towels were only changed once during our 7 day stay.

The TV had BBC1/2 and ITV1 along with Sky 1, Sky News and Sky Sports1, which was handy.

To get a lounger you have to be by the pool by 10am otherwise you may struggle.
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Travel operator: Holiday Index

Recommended
Angela
18 years 4 months ago
I stayed here with my two children, aged 12 and 10, for three weeks and overall it was superb.

The pool area is lovely, as is the poolside bar, (although I didn't rate the food much there), and the whole complex is generally very clean.

As much as everyone complains about the 2 euros per. day for a sunbed you have to understand that this money pays for the services of a full time lifeguard. I found this to be a great help knowing that I didn't have to keep watch over the kids all day long.

I rented a studio apartment I'd found online at very short notice. It certainly was adequate, (and amazingly cheap!) but I would, perhaps, go for something bigger next time.

My kids and I are pretty fit but even we weren't up to walking back from Los Cristianos up that damned hill.
A taxi was only 3 euros so it didn't break the bank.

The little supermarket opposite Castle Harbour is as reasonable as all others and actually cheaper than Netto so don't go buying things from farther afield and have to lug them all the way back !

The best aspect for me about Castle Harbour was that the guests were all really nice decent people and the poolside bar closed quite early, (about 11.30 p.m.), which meant there were no rowdy drunks around the place.

We really loved our holiday there and are seriously thinking of spending the whole of the school holidays there next summer.
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Travel operator: private booking

Recommended
Kate Neary
18 years 6 months ago
I have been to Castle Harbour many many times and am going back in Oct with my husband and my in laws and I cannot complain with the hotel.

It has a lovely pool, recently made heated(as was a bit chilly before) sun loungers are 2 euros a day but I have never seen an advert for Castle Harbour without this being advertised.

Its location is beautiful you have the back drop of the mountains and also views of the sea in the other direction.

Caste Harbour has enough amenities near by for all your needs a supermarket restaurants and entertainment bars offering karaoke quizzes etc.

The quality of the apartments I'm sure do vary dependent upon who you book it with, we always book privately so the apartments are always lovely with a real homely touch to them.

I would say Castle Harbour is probably not ideal for youngsters wanting an 18-30 atmosphere because the hotel is a very relaxed laid back hotel.
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Travel operator: private booking

Recommended
Emma
18 years 9 months ago
I have stayed at Castle Harbour on numerous occasions and always found it to be superb. This occasion was no different. We had done a private rent on a two bedroom apartment but were upgraded on arrival to a 3 bedroon duplex with two bathrooms.
Lovely south facing balcony and fully equipped kitchen.

The staff are always friendly and on duty 24hr. Never a problem getting back in after a night out. Great supermarket across road at back of complex.Pool area clean and tidy. Lovely deep pool for swimming.

Took some frinds with me this time that have not stayed there before and all were very impressed. Location is up a steep hill but it is a good walk or a cheap taxi. Choice is yours.

Would go back again tomorrow if I could.
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Travel operator: independant

Recommended
Mrs E
18 years 10 months ago
We stayed one night at Castle Harbour before moving on to a friends villa, which had been preplanned.We arrived at approx 7pm to discover they had no knowledge of our booking. They eventually gave us an apartment which was ok apart from the defrosting stinking fridge , no hot water in the showers and no bed linen or pillows for the sofa bed.The utensils for cooking were not very clean either. I think I would have been very cross had I stayed here for the week but as it was for one night we survived .
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Travel operator: Independent

R.Robinson
18 years 11 months ago
The apartment we stayed in was not well maintained and poorly equipped. The beds were hard and pillows horrible. The bathroom was awful, shower/bath taps ancient.

The bar/restaurant was good, friendly and efficient
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Travel operator: Broadway travel

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