3 Reviews
Traveller Rating
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Excellent1
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Very Good2
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Good0
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Average0
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
15 years 8 months ago
This hotel is very good, the staff are excellent and problems are dealt with immediately. BUT the dining room can be manic. It is totally self service and after assembling all items we needed for breakfast we were quite exhausted. At dinner anytime after 7 p.m. you will have to queue, this can take a little time and the serveries are extremely busy. No waiter service is available for anyone needing help. There was also a problem with plates, at breakfast they were always cold but at dinner were almost too hot to handle.
The pool area is well kept but there are not quite enough loungers. Also the hotel charges
The pool area is well kept but there are not quite enough loungers. Also the hotel charges
Travel operator: Thomson
Recommended
17 years 6 months ago
The hotel and staff were spot on as we only had breakfast there was a wide choice don't forget it caters for a real healthy mix of nationalities and it succeeded to appeal to all.
The pool and sun bathing areas were well laid out clean and safe.
One point which we did not agree with was on 5th they introduced no payment for drinks etc; everything would be charged to your room which could cause problems on checking out. That said can't fault it.
The pool and sun bathing areas were well laid out clean and safe.
One point which we did not agree with was on 5th they introduced no payment for drinks etc; everything would be charged to your room which could cause problems on checking out. That said can't fault it.
Travel operator: cosmos
Recommended
20 years 11 months ago
Once again we spent Xmas away from the cold, wet, windy shores of the UK. We booked very late, 5 days before we flew from Gatwick.
Not sure what to expect as we had been to Tenerife on numerous occasions before, and had never heard of the Hotel Gala. What a pleasant surprise. It was clean, well organised, with a very good pool area. The entertainment staff, two young ladies whose names I have forgotten, one Italian and the other Dutch, were absolutely brilliant. They organised almost all the entertainment that went on in the hotel, and they did a fantastic job. Their understanding of just what young children needed during the day in the way of entertainment was fantastic. And in the evening these two girls had to organise the entertainment, for both the kids and the grown ups. Not once did they fail to make sure that everyone had an enjoyable evening.
They are an asset to the Hotel Gala.
I would recommend this hotel to any couples with young children.
Our only gripe was the food. Breakfast was fine. No problems. The usual Tenerife hotel breakfast. The food in the restaurant / bar just a few steps away from the pool was good. But oh dear. The food in the hotel restaurant at dinner, was not to our liking. Maybe we are too fussy, but we thought the food at dinner was awful. Xmas day dinner we found to be even worse. In fact two people sitting near to us left after two courses to get a big mac from a nearby McDonalds. So clearly we were not the only ones who thought the food was bad.
Would we return for another winter break at the Hotel Gala?
YES, because despite the food issue we thoroughly enjoyed the pleasant atmosphere in this hotel.
Not sure what to expect as we had been to Tenerife on numerous occasions before, and had never heard of the Hotel Gala. What a pleasant surprise. It was clean, well organised, with a very good pool area. The entertainment staff, two young ladies whose names I have forgotten, one Italian and the other Dutch, were absolutely brilliant. They organised almost all the entertainment that went on in the hotel, and they did a fantastic job. Their understanding of just what young children needed during the day in the way of entertainment was fantastic. And in the evening these two girls had to organise the entertainment, for both the kids and the grown ups. Not once did they fail to make sure that everyone had an enjoyable evening.
They are an asset to the Hotel Gala.
I would recommend this hotel to any couples with young children.
Our only gripe was the food. Breakfast was fine. No problems. The usual Tenerife hotel breakfast. The food in the restaurant / bar just a few steps away from the pool was good. But oh dear. The food in the hotel restaurant at dinner, was not to our liking. Maybe we are too fussy, but we thought the food at dinner was awful. Xmas day dinner we found to be even worse. In fact two people sitting near to us left after two courses to get a big mac from a nearby McDonalds. So clearly we were not the only ones who thought the food was bad.
Would we return for another winter break at the Hotel Gala?
YES, because despite the food issue we thoroughly enjoyed the pleasant atmosphere in this hotel.
Travel operator: Travel-Travel
Recommended
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