Hi, I just got back from Benidorm and stayed at the Lux Mar apartments. I thoroughly enjoyed Benidorm, however the Lux Mar apartments were a huge disappointment. The staff were extremely unhelpful and very rude, and treated the group that I travelled with, with very little respect.

The staff sent a complaint to our room regarding a loud level of noise at midnight, when we went down to reception to explain that we were not in the apartment until 1.30am and we knew who it was as they were still shouting at 3am, they refused to listen to us and walked away.

On the first night one of the rooms had a leak in the kitchen which was begining to get progressively worse, we asked the staff to come and sort it out on the first night, and they promised someone would be round to sort it out in the morning. Nobody came the next day, and we continued to request the leak was sorted it wasn't until the 4th day it was looked at.

The fact that we were all 18 may have been why the staff were so disrespectful, but we respected the property, aswell as other people staying at the hotel, we never shouted from the balcony which alot of people staying there did until the early hours, and I feel we did not deserve the treatment we recieved.

I would not recommend these apartments to anyone, especially families. The hotel has a * rating of 3, I wouldn't even give it 1. The apartments were very basic, our balcony was bigger than our apartments! We stayed there for a totel of a week, and our sheets werent changed once, but we did recieve clean towels twice a week.

I do recommend Benidorm, Terra Mitica and Aqualandia are great fun for teens and families alike. The beach is fantasic and the resturants are very good too. I suggest everyone goes to Tony Roma's which has amazing american food and huge portions, definately value for money!! Our group also really enjoyed Jokers, a british club/bar, which had great music and 2 for one on certain drinks until 2am.

Overall Benidorm is fantastic, the only disappointment was the terrible service at the Lux Mar apartments.

This hotel was basic but nice and clean. It was in an ideal position being only a short stroll from both the beach and the main nighlife. Rooms were large and clean with a large balcony to go with it. The pool was only small compared with the number of rooms and be prepared for having to pay for the use of sun longers (although the chairs are free!!!!!!) The staff were extremely nice and friendly and the bar is open till late. There is no entertainment in this hotel but with the pubs and clubs in the surrounding area you dont need it. Also only a short walk from the nearest McDonalds and Burger King. The hotel is also within walking distance of the Waterpark and Mundomar with a English Cinema accross the Road. The Union Jack pub situated around the corner from the hotel does a superb English Breakfast for only four euros. All in all a brilliant holiday!!!!!!!!

The apartments were very clean and spacious. We had no problems with the accommodation and would happily stay there again. The only thing that was a bit of a pain was the location. It is quite close to the beach and nightlife but there's still a bit of a walk involved which was a bit annoying. The walk isn't too far though you do notice it when you're 'walking' in heels and dying for a drink! Overall though, great accommodation!

When me and my friend arrived to book in which was about 10 am we were very tired we did not care what the hotel looked like we just wanted a couple houres sleep.

We booked in with the friendly manager and went straight to our room. It was very basic but we loved it as it was what we needed as we only wanted it for sleep.

We found out that when we woke up and went down to the pool that it was very much for people who wanted to have fun and drink as much as what you wanted (for a price.

There were a lot of lads on stag nites and just one group of girls on their hen nite so not suprisingly the ladies had their bikini tops off.


I found the staff very helpful and the cheese and ham toasties gorgeous.
If you want English grub then go and visit the Queen Mary it does the best breakfast in Benidorm - just up the same road as Mcdonalds, also it does the niciest chiken tikka half and half (chips and rice).

It is only just about a 10 minute walk to the square. If during the day you fancy some kareoke go to the Palladium.

Stayed here in September. Wasn't very impressed with it, was very basic. It had a musty smell and we had visits by cockroaches. The balcony had a big crack across the floor on one part (was scared to stand on it in case it fell through....lol) Never had to deal with the staff so cant comment on them. Wouldn't recommend stayin here unless it was a last resort.

Lovely Apartments, very spacious and clean. This is an 18-30's property so expect some noise from other guests, there is also building work directly oposite which wakes you up at 7am every morning!
Maid service once a week. All staff very friendly and helpful, 24hour bar and reception.
Nice location 10 minutes fom the beach, 15 minutes from the square. All in all nothing special but nothing to worry about!