53 Reviews
Traveller Rating
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Excellent5
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Very Good23
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Good16
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Average2
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Poor1
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
Firstly the room is tiny, 4 drawers is not enough for 3 people or more, i had my sons clothes on the seat. My son had a bunk bed that looked like it was away to collapse, no barrier on the top bunk either. The air con was hopeless, a tiny blow of cold air is all we got. The plug sockets only work if the main light is switched on and 2 suddenly stopped working half way into the holiday! The beds though were comfortbale. The walls are so thin, you can hear absolutely everything from next door from the tv to their converstations word for word.
The food was edible but there was no variety, my son lived off chips and ate barely anything. There are themed nights ie chinese but no noodles, no sweet and sour, no egg fried rice, etc. The staff, apart from a couple, were moody and didnt pay much attention to my son who was trying to talk to them!
The entertainment during the day consisted off some english man taking people for games, shuffle board, water polo, mini golf etc but we didnt join in!
Pool got very busy in our 2nd week and was hard to get a sunbed but the pool itself is lovely, especially for children, just dont run as you will slip!!
Location excellent, quiet enough and close to everything in levante end.
Overall dissappointed with hotel but it didnt ruin our holiday.
Travel operator: My Travel
The hotel is clean. And the maids were super friendly to us. Thats all that is good.
There was a poor selection of food. My son ate nothing the whole time where as at home he eats everything.
I didn't stay for the entertainment as i did not appeal to me. It is meant for the older generation.
i liked the size of the hotel room, but to switch the shower to the bath didn't work. Our aircon was also broken and the only plug socket that worked in our room was in the bathroom. work that out?! You couldn't get a sun bed. and there is no shade at all around the pool which isn't always ideal!
This hotel is not disabled or child friendly! The two ramps they have got, one to get into hotel and one once inside the hotel are so steep the staff have to help both parties down!
They only smile and be nice to you if you have a baby with you. And also seemed more pleased when spanish people were around.
Oh, and if you like to sit on your balcony at night before going to sleep and it gets to midnight you've had it as they turn the lights off!
It was like being on a school trip. Lights off early, poor food, rude staff and happy vibe about the place!
Travel operator: Rochford one
Travel operator: harvey
The only thing that this hotel has going for it is the location and a reasonable pool area.
The words "customer service" means nothing whatsoever to any of the staff in this hotel from the reception to the diningroom all are surley and unhelpful.The public areas are kept in good condition the rooms however are an other matter.They are all in need of a good clean which they did not get during my stay. I downright refused to accept the first one given to me as it had not been cleaned from the last guest and had ring marks on all the surfaces.The food was the worst I have ever had on my many visits to Benidorm.It is hard to spoil a normal breakfast but this hotel managed it, with eggs half cooked,nearly raw bacon,and pink sausages,and in a country known for its fresh fruit it was lacking during any of the meals. You would have to also find a cleared table which was a rare, and also a knife and fork also rare, you could of course ask the delightful staff but if you were not Spanish then you had no chance.
The evening meal was a real joy to behold,if you found a table that is,if you did not like Tripe Madrid Style,then how does Lamb Stew sound made with Lamb Bones, or you could go to the salad bar with the salad being left over from lunch with no cooked meats.This treat awaits providing you can get out of the lifts which broke down constantly during my stay and in one instance traping people for over 30 minutes. If you like the hotel you can keep you room on one the last day and pay the sum of 40euros for the honour, if you not do this unlike most hotels they will not provide a room to change in. If you need to hire a motorised wheel chair and decide not to hire it from the hotel then they will charge you 4 Euros a day to use their plug.
Give this hotel a miss and go to the Pelicanos or Orange you won't regret it.
Travel operator: First Choice
The hotel was spotless and the staff were very nice, rooms made up and fresh towels every day.
The swiming pool was very nice and child friendley, If you never got your towel on a bed by 8.30am you would not get one, and this was after the school term had started so i would hate to see what it would be like in high season.
It was a nightmare trying to get a lift at mealtimes...mega waiting times.....we were lucky as we were only on the 4th floor but i felt sorry for the people on the 14th floor, so remember if you book here ask for a low floor.
The hotel itself seemed to cater for older couples there was nothing in the way of entertainment for our 3 year old, and the acts that we saw i would say that they were aimed at the over 60s.
would we go back again, maybe if it was just the pair of us as the location is first class....but we would not reccomend this hotel for young couples or familys.
Travel operator: Direct Holidays
In fact it is very run of the mill.
We had a room on the 11th floor. Besides a double bed it had collapsable bunk beds, ideal for putting odds & sods on, but the room without it would have been better The bathroom was not bad with a decent shower.
Our room was on the shady side looking towards the market, and only briefly had the sun on it around 4.30pm. A real major problem with a room on this side was that it was only a few yards from (about 50 from) the under construction Gemelos 26 apartment blocks.
These are two huge towers 20 odd floors high which obviously dwarfed us. This really spoilt what would have a good view plus the work was on going from 8am until 7pm, and hustle and bustle of it all tended to spoil our relaxation on the balcony.
Had we be on the other side we would no only had the sun with piece and quiet but could have relaxed and watched the filming around the Los Pelicanos pool of the Johnny Vegas "Benidorm" so called comedy which was going on for many days.
There are four lifts, but waiting was common around meal times although they could carry up to 10 people.
Not overly impressed with the dining room or food, but there was always something on that could make up a meal with a chef carving meat at every dinner that was pretty good.
We were on full board and found that lunch was very half hearted with what was on offer and a couple of times never bothered with it.
Must say though we spoke to people from the Ambassador and by what they told us of their meals ours seemed to be pretty good.
Entertainment was pretty typical of Benidorm hotels, an English type cabaret act. followed by a Spanish key board player who favoured music for the Spaniards to dance to.
Not a problem as Brits go out on the raz and the locals stop in an sit around empty tables, so I guess they should have their type of music.
The Rosamar has a great location and this is really its strong suit, central and ideal for a stay in Benidorm.
If I could get a really good deal I might at a push go back to the Rosamar, but I feel I will be moving on elsewhere next time.
Travel operator: Booked Hotel Through Viajes Alameda
I can only think that last post most have got his hotels mixed up, or they have an axe to grind.....we would reccommed this hotelto anyone.
Travel operator: Thomson
The hotel is in a great location, the staff were great so were the rooms cleaned every day but many things let this hotel down, down between 7.30-8 am to get sunbeds, entertainment was a joke all catered for the Spanish people, 80% of the hotel holiday makers at the hotel are.
The food was just about edible 4 nights out of 7 tinned ravioli always on show, 1 night it was chicken took it back to eat mega over cooked, the salad and soup was always ok so was the breakfast.
I wanted to use the fitness suite 1 day and was told to pay 7 euros
Travel operator: direct holidays
Travel operator: Globespan
Travel operator: excel
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