Costa Encantada was better than expected. it was spotless and spacious.

We arrived in early hours of the morning and check in was very quick and stress free. Staff were great.

The only downside to the hotel is that there is a hill coming into it and when you come up the pub it can take you a while to stagger up but it was fine.

Reps were great, pool area fantastic.

Due to the Glasgow terrorist attack we were stuck in Spain for 2 more days and the hotel were excellent, they gave us back the same room we were in and provided meals. they couldnt have handled it any better.

This was our first holiday abroad and OH MY GOD this was the best 1st holiday we could of asked for the hotel was fab so clean.

The rooms were done every day clean towels /bedding the grounds were that clean all holiday we walked around with no shoes on the food was nice nothing to special the restaurant down by the pool was lovely the meals were good portions the pool were great.

The hotel staff were so helpful and very good English, always there 24 hrs a day even on he night shift there was some one there with a smile.

The grounds got cleaned every night the staff are like little ants always there and always cleaning it was incredible I as I have high standards of cleanness to start off with.

IF YOU HAVE A FAMILY THIS IS THE ONE FOR YOU! The view we had was fab the parks which there is two for the younger ones is also very nice for kids to play....There is five pools indoor pool three large ones outside and a indoor one very clean..

Excellent hotel. Rooms were spotless, great size, kitchen fairly small, but was well equipped.

Pool area kept clean, and always plenty of sunbeds. Staff all pleasant. Weather was amazing as it was the end of October.

Entertainment not as good as I'd hoped, but a good attempt, and they were winding down as hotel closed on the day we were leaving, football and quizzes/ bingo for kids during the day. Didn't eat in hotel as there was so much choice outside. El Rancho always busy, food excellent.

Hungry Horse good food, lovely welcome but much more pricier than the surrounding bars. Caprabo supermarket 2 minutes walk really cheap for drinks etc. Beach (5 min walk)was shingle, but lovely scenery, with a very steep drop into deep water, the large boats used to just pull up and lower plank to get on, didn't need a harbour!

Karaoeke bar called Robin Hood very friendly and a good night, for a cheap drink go to where the locals do, El Cid, on main street.

Would definatly go again.

Costa Encantada was the best hotel I've ever stayed in. It was extremely clean and the facilities for young ones was amazing being 18 my self it was a great opportuinty for me to enjoy my self and I did.

I loved the entertainment and the reps were amazing they really helped us all have a great time the pool was geat and I loved the arcade (the hang out spot)it was really great to have one place were your parents didn't want to be at.

The food was amazing and the staff in the shop and bar were so helpful.

The staff at reciption were extremely helpful and had every one in their rooms as quickly as posible when they first arrive.

I loved this hoilday and I would love to see all my friends back next year see you all in August 2007 !!!

Costa Encantada was a friendly family orientated feel about it. Our rooms were big enough for what we needed.

The kitchen was as good as mine at home and the bathroom immaculate. We had a roof terrace so we sat up on the roof in the mornings drinking tea before adventuring out to the pool.

The food around the pool was good. Food in the restaurant was plentiful and well cooked always lots of choice, am sure we all went home heavier.

Ate out in couple of restaurants as well. Hungry horse great value for money my 2 14 yr olds even enjoyed this place.

Loads of shops and many bars to visit.. the beach was close enough and Lloret itself was only 10 minute walk up the road..

The motorists however make British drivers look slow. Not sure if they understand a red light...! Brilliant on the whole we going back next year. Hooray!

Our hotel itself was generally pleasing. The property was spacious with three large conjoined pools, though I was disappointed with the room we were allocated. We had initially requested pool view at front, overlooking all the activity.

However, on arrival we found ourselves situated around the back with nothing only a wall to look at. Several times I counted the stones in it whilst relaxing with a beer on the balcony.

There was plenty of entertainment, mainly orientated towards children, of whom I feel there were too many of.
This hotel was average in terms of location.

Although it was close to beaches and Lloret de Mar, I disliked the quality of the local shops, bars, and restaurants so going into the resort centre was an everyday necessity.

The staff were unfriendly but the reps were excellent in aiding us in any inquiries. In particular they were able to supply us tickets to see two FC Barcelona matches, hence my ambition for coming here.

For this reason I would come back again.

Well when I got back from Encantada I only had a little tan as there was thunderstorms and was raining most days.
We used to sit on our sunbeds with our towels as blankets to keep us warm but when I went in 2004 it was lovely.

The cleanliness was quite good but it could have been better. The food was nice but I am glad I was self catering as the food would have got a bit boring so we ate out most nights. Apart from that the location is brilliant and the staff are lovely.

I would recommend this hotel to most people.

This was the second time we've been here (the kids wanted to go back after a two year gap)

Staff were excellent, clean and tidy appartments though my missus said the cleaners mopped the floors with unclean water??!! Woman thing!

Pool was nice again, still a problem with reserved sunbeds and towels (are we turning into Germans?!)
They were removed by Reps for a time but not everyday.

My gripe was the location of the entertainment. Two years previously it was done on a big outdoor stage, plenty of space easier to get to the bar and find a table, and the smaller enclosed hall showed telly, dvd's on the screen.

This time (we were told because of residents complaints) all entertainment was to be held in the small room, far too small to hold everyone or to get a table, we ended up sitting outside (with many others) trying to peer in through the windows. It's summer I don't want to be sat indoors!!
The main stage area was now the kids unofficial football pitch.
If we had know this we wouldn't have booked, spoilt it bit for us.

Last time we also had room facing the back, not much to look at but quiet. This time we had a room over the pub with kids and adults screaming and shouting 'til 2 in the morning, not nice if you have young ones.

Where was the noise control in this area?

Location, I think is excellent, just a steep hill to get up, but it's set back from the main road all enclosed, for peace of mind. Shop is a bit pricey but convenience always comes at a price. There's a Carabo supermarket on corner to do your shopping and plenty of restaurants across the road from that towards the beach.

Lloret is 15 mins walk away, hotel is situated in Fenels,less riff raff about.

Nice place/staff but we won't be going back because of the entertainment

this hotel was possibly the cleanest we have ever stayed in, everywhere sparkled.

the staff were very helpful especially reception staff.

the food was lovely, lots of choice. prawns in shell, salmon steaks, smoked salmon, steak, porkchops, lambchops etc,but we had two vegetarians with us and they had a limited choice, unless you eat fish.

we felt that the entertainment was well below the standard we have had on previous holidays. they have a lovely outside stage area yet all the entertainment was in the disco bar, which was dark and gloomy and had no atmosphere. (you cant smoke in disco bar).they had a cd on before mini disco then cd again then bingo then cd again then "open the box" then same cd then the show. this was the same cd all evening every evening. we like a bit of music but the volume was so loud that you could not have a conversation, so just sat there looking at each other, i think that this is why there was no atmosphere, you couldn't have a laugh with each other as you could not communicate.

the hotel is only a ten minute walk to lloret de mar, in fact it was quicker to walk than to take the bus. quite a few bars and restaurant opposite to hotel, really cheap to eat out.

The hotel is situated just off of a busy main road.

The hotel reception is very spacious and clean, with a shop on the left hand side which sells almost anything from food to papers, also in the reception are internet facilities and a cashpoint.

We were alocated a room on the ground floor overlooking the pool(we paid 20 pounds extra for this but it was well worth it). The room was very spacious and clean, we had 1 seperate bedroom, and a fold out bed in the lounge, a fridge, and cooking facilities(hob, toaster, kettle).Air conditioning is available, at a cost of 27 euros a week.

The pool area was very clean, with lots and lots of sun loungers, no towles were alowed to be put on the loungers to save them, if they were, they were removed by the hotel staff, so you never had to get up early to grab one.The pool area was cleaned every night.

We stayed on a self catering bases, but was allowed to use the hotel restaurants. The main restaurant is an all you can eat buffet 12euros for adults, and 6euros for children, this was very nice, and clean, and the food was really nice, but the food can get a bit repetitive.

The second restaurant was downstairs,this was also really nice, they sold steaks,pies, roast chicken, pizza, and an all day breakfast, a meal for 4 cost us with drinks around 45euros.We were really lucky though, and found a small restaurant in the main Town called "Snack Bar Dani".The food here was amazing and really good value for money.

The entertainment was your usual standard hotel entertainment.During the day you can join in the water gym, play water polo, football, Or if you have children they can join one of the clubs they run.In the evenings, its the kids disco, Bingo, open the box, and a main show, this all goes on till about 1.00 a.m.

I would definately visit this hotel again it was very clean, the staff all vey friendly, and the reps were superb, always there if you needed one.