108 Reviews
Traveller Rating
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Excellent16
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Very Good44
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Good31
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Average9
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Poor2
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
Did not have any sleep due to noise. Walls are paper thin and rowdy holidaymakers had no consideration for anyone. Parents let their kids run wild at all hours of the day and night.
If you like burger and chips you will be fine. My 12 year old son ate cheese on toast and eventually we ate out all the time.
Travel operator: Thomas Cook
The balconies are pointless they're tiny and white perspex is used therefore you can't see a thing.
The food was the same every day and when i say everyday the pasta that was put out on the monday was still there days later. It was cooked to death and tasted vile. We spent a fortune eating out as we couldn't bring oursleves to continue eating there.
The snacks for the children was left over food with chips, and that was it, no hot dogs some burgers but no buns. You couldn't get the children a snack and let them eat it by the pool, the entire family had to go to the resturant and wait inside for them to eat.
The drinks were a nightmare only 2 per time so if there was a few of you, 2 or 3 people had to queue.
Generally it was nasty and please do not waste your hard earned money and time staying in this hole.
This hotel was vile and ruined our holiday!!!!!!
Travel operator: direct
The drinks were served in small plastic beakers until about 8:30 which were changed to small glasses.
The hotel itself was very clean. The pool area was very busy.
The security was unable to control children from smashing ashtrays in the pool and letting "stink bombs" off in the lifts.
On the last night people were playing football in the hotel foyer.
The musical entertainment seemed to be repeated hourly at the speakers maximum volumne. Certain staff could be rude.
Travel operator: direct holidays
The hotel was cleaned on a regular basis, with clean towels and bedding daily
The staff all seemed polite and they were always around when you needed them
There was always entertainment, so would be great for a family holiday
Travel operator: Thomas Cook
It was spotless they were cleaning constantly. The entertainment was different every night great kids disco, magician,belly dancers etc .
Staff very good and helpfull. Would definately visit again . the location is perfect for the beach and a 10 minute walk to Lorett town centre.
The hotel has a medevial night you can book , it is meant to be brilliant .
Travel operator: globespan
Food was quite good as there was always something on the menu I was happy with. As you are getting buffet meals you will not get steaks/king prawns etc but they did seem to have made an effort to improve the quality since last year. As in most Spanish hotels fresh vegetables were in short supply, but they did have plenty of fresh fruit available. Only downside is that the coffee is still terrible(the supermarket opposite does a great trade in nescafe) and you can't get fizzy water at the bar or in the restaurant.
Evening entertainment was hit or miss but having seen some of the turns before I gave most of them a miss. The acts are ok for filling a couple of hours at night.
Would recommend this hotel to anyone.
Travel operator: ferris
The noise went on constantly so don't go there if you are expecting to sleep at all. Don't mind any one having a good time on holiday but don't want to constantly have to listen to them!
We complained to reception on several occasions when the noise was continuing after 2am in the room next door and were then subjected to abuse, knocking on our door at all hours, phone calls to the room during the night and intimidation everywhere we went in the hotel. Hotel security seemed unable to deal with the problem. In the end they moved us to another room which was slightly better.
On a good note the hotel is clean and most of the staff are quite pleasant. The food is hit and miss. Don't fell like we ate a proper meal the whole time we were there and ended up eating out towards the end of the week. Also spent a lot of time down on the beach, (it was the only place we got any sleep!)
Hotel needs to decide who it wants to cater for families, couples, elderly people or 18-30's! and soundproofing is a must. Most of the other guests that we spoke to, or could hear talking, were complaining mainly about the noise and unruly behaviour of certain groups of guests.
Travel operator: Sunset
The room was nice and big, cleanliness was excellent bedding and towels changed daily, cleaning staff were very good.
Only a couple of minutes to beach, very dissapointed as it is shingly I do like a nice sandy beach.
When the entertainment was on in the evening I felt that I was at Butlins, as there were so many young couples who just let there children run riot at 11pm, it is right opposite a noisy pub but when your on holiday you expect a bit of noise.
Overall it was a nice holiday and nice hotel.
I wouldnt go back to this hotel only because of the beach..
Travel operator: my travel
Didn't like hotel location very noisy and this is April dread to think what it will be like in August.
Hotel and rooms very clean best bit about this hotel.
Entertainment was awful.
Most of the staff were nice just a couple that wernt very helpful. On our last day a lot of young people arrived at the hotel they were various football teams they were under teachers/adult supervision.
They ran up and down the landings, broke the lifts,kept banging on our door and running away this went on from 12oclock till 4oclock in the morning security were unable to control the situation as this was happening on every floor. Was so glad I left the following morning.
Travel operator: going on hiliday
Food quiet good a lot of choice and kept hot but very repetive. Nice location as close to shops and bars, the beach is about a 2 minute walk and if you want to go anywhere else the buses stop right outside the hotel and the taxi rank is just a few yards up the road.
Good choice of drinks but served in plastic cups until 8.30 in the evening!
Good place to stay for a short break, but would not like to be there in the summer as I think it would get very busy and packed there.
Travel operator: Sunseekers
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