97 Reviews
Traveller Rating
-
Excellent11
-
Very Good33
-
Good30
-
Average16
-
Poor6
Review Overview
-
Cleanliness
-
Entertainment
-
Food
-
Service
-
Location
20 years 3 months ago
We recently stayed in the Planamar Hotel on a all inclusive basis. The Hotel is small which shows with the lack of facilities for children there is no childrens club or a room inwhich children could play, only a tv room for adults inwhich the children seemed to congregate in the evening, though the management were not happy with this, there is an outside pool which is small with no paddling pool for the little ones, the entertainment for children was the mini disco at 9.00pm by which time parents were pulling their hair out and small children not interested at all in "chocolatee".
With our holiday we had two so called free excursions with one being a medievelle night, this sounded great with the rep saying you only pay 10 euros per person for the coach all beers food and entertainment were all included (so no money was needeed), great we thought 40 euros less we went to the evening, the show was fantastic with free food, orange, water for children and red wine for adults but no beer, oh well you dont mind paying for beer 4.75 euros a pint we could not beleive it we were told everthing was free, after the show there is a disco, i went to the bar to order another beer and free wine and orange but now we had to pay for everything, we were told all drinks were included obviously not, so we all got a taxi back to the hotel, not happy paying out more money for a taxi, though we had already paid for a coach inwhich we would have to wait two hours for.
The food at the hotel is terrible lack of choice, with potatoes only coming in chip form, desert being ice-cream or fruit. Snacks were even worse 1 out of 5 for food, the one being the toast we made ourselves. Most guests felt the same and many of us went out for dinner and breakfast.
The only great thing this hotel has to offer is the location, the beach for the kids and cafes for food. The bar staff are great and work hard.
I think management need to take a good look at what they are offering to the customer. This hotel would suit couples on a self catering basis.
With our holiday we had two so called free excursions with one being a medievelle night, this sounded great with the rep saying you only pay 10 euros per person for the coach all beers food and entertainment were all included (so no money was needeed), great we thought 40 euros less we went to the evening, the show was fantastic with free food, orange, water for children and red wine for adults but no beer, oh well you dont mind paying for beer 4.75 euros a pint we could not beleive it we were told everthing was free, after the show there is a disco, i went to the bar to order another beer and free wine and orange but now we had to pay for everything, we were told all drinks were included obviously not, so we all got a taxi back to the hotel, not happy paying out more money for a taxi, though we had already paid for a coach inwhich we would have to wait two hours for.
The food at the hotel is terrible lack of choice, with potatoes only coming in chip form, desert being ice-cream or fruit. Snacks were even worse 1 out of 5 for food, the one being the toast we made ourselves. Most guests felt the same and many of us went out for dinner and breakfast.
The only great thing this hotel has to offer is the location, the beach for the kids and cafes for food. The bar staff are great and work hard.
I think management need to take a good look at what they are offering to the customer. This hotel would suit couples on a self catering basis.
Travel operator: Northern Holidays
20 years 3 months ago
I was very pleased with the hotel the rooms were small but were very clean but at the end of the day they were only there to sleep in.
The pool is of a good size which was also very clean.
Staff seemed friendly and welcoming.
The beach was near and so were shops bars and clubs.
I have read reviews that say the food was bad but I don't agree I thought there was a variety for everyone including children. I can honestly say I didn't go hungry on the holiday and especially not thirsty with the all inclusive drinks.
I would say the hotel was not one of the best but at the end of the day you get what you pay for and I would go there again.
The pool is of a good size which was also very clean.
Staff seemed friendly and welcoming.
The beach was near and so were shops bars and clubs.
I have read reviews that say the food was bad but I don't agree I thought there was a variety for everyone including children. I can honestly say I didn't go hungry on the holiday and especially not thirsty with the all inclusive drinks.
I would say the hotel was not one of the best but at the end of the day you get what you pay for and I would go there again.
Travel operator: northern ho,idays
Recommended
20 years 3 months ago
Well where do you start first of all we were in the first coach to arrive at the hotel and still ended up waiting 2 hours for our room because it wasn't ready, and when we got ours there were still people waiting in reception to check in and get to their rooms..
The food was digusting that we ate out most nights, it was chips chips and more chips with the odd potatoes. When you did go in, nothing was lablled so you wouldn't have known what you were eating.
My room was clean and the air con was great. There was a lot of noise at night from some of the other guest who had no respect for anyone else.
Pool was very small it was fine for the kids who seemed to take over the pool anyway.
There isn't a lot there for the kids to do so don't expect too much.
The bar staff were great and very friendly.
The kids club entertainer George was great he tried his best to get everyone to take part which most people did.
As for recommending this hotel, never, as I wouldn't want people to be as disapointed as I was.
The food was digusting that we ate out most nights, it was chips chips and more chips with the odd potatoes. When you did go in, nothing was lablled so you wouldn't have known what you were eating.
My room was clean and the air con was great. There was a lot of noise at night from some of the other guest who had no respect for anyone else.
Pool was very small it was fine for the kids who seemed to take over the pool anyway.
There isn't a lot there for the kids to do so don't expect too much.
The bar staff were great and very friendly.
The kids club entertainer George was great he tried his best to get everyone to take part which most people did.
As for recommending this hotel, never, as I wouldn't want people to be as disapointed as I was.
Travel operator: wardal
20 years 3 months ago
We stayed for one week and enjoyed the holiday.
We didn't pay for a four star hotel so didn't expect one. You get what you pay for.
Hotel staff were brill and very friendly.
The location is very good for the beach and bars.
Our room was cleaned every day and fresh towels left.
Entertainment was basic but as we didn't have children this was not a problem for us.
The drink measures were very generous so we had no problems sleeping.
We didn't pay for a four star hotel so didn't expect one. You get what you pay for.
Hotel staff were brill and very friendly.
The location is very good for the beach and bars.
Our room was cleaned every day and fresh towels left.
Entertainment was basic but as we didn't have children this was not a problem for us.
The drink measures were very generous so we had no problems sleeping.
Travel operator: sunways
Recommended
20 years 4 months ago
We stayed at Planamar, Costa Brava, last July. It was the second day of the hotel being open after its refurbishment.
From the outside it appeared very nice, apart from the ridiculous amount of people queuing to sign in. By this point I was already very tired, as I had a night flight (can't be helped) and a delay at Manchester airport. When we arrived at Gerona Airport everyone was very hot and flustered and just desperate to get there. However that could not happen straight away. After waiting ages to get my luggage (and watching all the kids playing on the conveyor belt) we had hope that we were finally getting somewhere.
We arrived at the bus, and ended up waiting outside it for ages. We later found out that this was because the hotel reception was already too busy to take more people. So we sat on the bus for ages, very hot etc. A couple of hours later, we finally went somewhere.
The driver was very moody and blasted this terrible music, probably to try and get us in the holiday mood, but we were already fed up and just wanted to get there. I now had a headache, prickly heat and was in a very bad mood.
At the hotel we decided to wait around the pool until the queues went down. I opened my case, got my bikini and jumped straight in the pool.
It was inadequately sized compared to the number of people in the hotel, with splashing kids everywhere, and not enough sunbeds. It was very refreshing though. The barmen were very good and gave us drinks before we had signed in, because everyone was very dehydrated.
A few hours after that, we decided to try the food and I have to admit it was a very welcome meal, although it wasn
From the outside it appeared very nice, apart from the ridiculous amount of people queuing to sign in. By this point I was already very tired, as I had a night flight (can't be helped) and a delay at Manchester airport. When we arrived at Gerona Airport everyone was very hot and flustered and just desperate to get there. However that could not happen straight away. After waiting ages to get my luggage (and watching all the kids playing on the conveyor belt) we had hope that we were finally getting somewhere.
We arrived at the bus, and ended up waiting outside it for ages. We later found out that this was because the hotel reception was already too busy to take more people. So we sat on the bus for ages, very hot etc. A couple of hours later, we finally went somewhere.
The driver was very moody and blasted this terrible music, probably to try and get us in the holiday mood, but we were already fed up and just wanted to get there. I now had a headache, prickly heat and was in a very bad mood.
At the hotel we decided to wait around the pool until the queues went down. I opened my case, got my bikini and jumped straight in the pool.
It was inadequately sized compared to the number of people in the hotel, with splashing kids everywhere, and not enough sunbeds. It was very refreshing though. The barmen were very good and gave us drinks before we had signed in, because everyone was very dehydrated.
A few hours after that, we decided to try the food and I have to admit it was a very welcome meal, although it wasn
Travel operator: cant rememer
Recommended
20 years 4 months ago
We stayed at this hotel in summer 04 weather was beautiful and hot so air con in rooms was a great welcome.
Have read a lot of these reviews and a lot say food not up to much, but i'm a picky eater and i never went hungry, after all when your not paying for the ritz you can't expect it!!!!!!
Location isn't to bad plenty of shops to wander up and down and beach right accross the road, very handy when you get hungry,
We travelled to Barcelona on the train and thorughly enjoyed it.we picked the hottest day to go and the open top bus was a bit much so be warned if very hot!!!!!
All the staff very friendly and any problems soon rectified.we requested extra pillows and got them promptly.
Not much in the way of entertainment but we made friends with two other couples and had a great time.
Would reccomend this hotel and we are looking to go back again summer 05.
Have read a lot of these reviews and a lot say food not up to much, but i'm a picky eater and i never went hungry, after all when your not paying for the ritz you can't expect it!!!!!!
Location isn't to bad plenty of shops to wander up and down and beach right accross the road, very handy when you get hungry,
We travelled to Barcelona on the train and thorughly enjoyed it.we picked the hottest day to go and the open top bus was a bit much so be warned if very hot!!!!!
All the staff very friendly and any problems soon rectified.we requested extra pillows and got them promptly.
Not much in the way of entertainment but we made friends with two other couples and had a great time.
Would reccomend this hotel and we are looking to go back again summer 05.
Travel operator: sunways
Recommended
22 years 10 months ago
We have just arrived back fromt this hotel (15/05/05).
The hotel was clean, nice pool, good bar.
The receptionist and bar staff we really helpful and kind and always had time to talk to you.
However the food was awful. We only stopped for 3 nights and every day we ate out. It was always cold and looked like it had been there from the day before.
The entertainment was what you expect for a hotel. And if you are married and hate sharing your bed then this is the hotel for you as you don't get a double bed.
However if you do go all inclusive and you too can't stomach the food there is a really good bar if you turn left outside of the hotel and walk to the roundabout.
It is called the Crown and Anchor. What a breakfast!!!!.
The hotel was clean, nice pool, good bar.
The receptionist and bar staff we really helpful and kind and always had time to talk to you.
However the food was awful. We only stopped for 3 nights and every day we ate out. It was always cold and looked like it had been there from the day before.
The entertainment was what you expect for a hotel. And if you are married and hate sharing your bed then this is the hotel for you as you don't get a double bed.
However if you do go all inclusive and you too can't stomach the food there is a really good bar if you turn left outside of the hotel and walk to the roundabout.
It is called the Crown and Anchor. What a breakfast!!!!.
Travel operator: Media Travel
Ask a Question
Got a question? Ask our community of over 1.5 million users.