The hotel had mice running around the pool and terrace area!

The food was not good chicken was pink and burgers were cold in the middle, nothing for children to eat, my daughter ate a bit of fruit. Spent all our time eating out in other bars as food was so bad!

Staff are very rude, no manners at all, don't care about problems you have.

Broken tiles around swiming pool and sunbeds crammed in like sardines.

Long queues at the bar for a drink and you had a plastic beaker to drink from not good at all.

Entertainment was rubbish nothing much fun for kids unless they will sit down and draw pictures which a 3 year old wouldn't.

DO NOT GO THERE ESPECIALLY WITH CHILDREN, IT NEEDS KNOCKING DOWN. IT'S A HELL HOLE, STAY AWAY. IT SHOULD BE A 1 STAR NOT 3 STAR.

We travelled to Malgrat de mar with sunways holidays to the hotel planamar. When we arrived we were shocked to find it on the main road and the gates open all day so anyone could walk in.

The rooms were clean and the maids did come in every day to change towels and make beds but the sheets weren't changed all week.

The food was OK but nothing matched, my son just ate pasta and ice cream all week except when he got slightly hungry in the afternoon and had to eat the cold burgers and chips which were classed as snacks and were the same every day along with half cooked bacon and whatever was left over from lunch.

The staff on the bar were rude and mardy and didn't know hardley any English or how to talk to children. the childrens entertainers did try their best but the kids club was just a table in the bar where the kids could colour or play playdough, and when it rained their idea of entertainment was bingo or a quiz which didnt excite the kids one bit.

The kids disco was the same every night although they didnt complain.

The main pool was good and clean but the second pool or the baby pool, as we were told this was, was just a paddling pool stuck in the middle of all the plastic garden furniture and I didn't see one person or baby use this. Also the kids play area was non existent except for having 3 games machines and 2 pool tablews in a room where only the pool tables worked.

I would never visit this hotel again or Malgrat. We thought we had a bargain with this holiday but it just showed that you do get exactly what you pay for, and in this case we didn't pay much and we definately didn't get much.

For a start I'd just like to say that the other reviews I have just seen around the same time period that I and my family went to the planamar are very, let

Hotel cleanliness could not be faulted, the cleaning staff came everyday (about 10-12 in the mornings) the beds were always made, the towels were changed and the floors were swept.

The catering and bar staff were very friendly, you must remember when you go abroad on holiday there is more often than not a language and cultural barrier and both parties should make an effort to communicate. The entertainment was a little dull some evenings but you are not chained to the hotel and local bars are reasonable and are close to the hotel, also Top H hotels provide a courtesy coach that travels to the other Top H hotels in the area so you can always try a different hotel for the day if you wish. However there were some great acts on in the hotel the Brazilian dancers were amazing, so were the two piece guitar group that put on an excellent show and there was a kids party everynight which the children always seemed to enjoy.

The food was reasonable, being a vegetarian i was a little apprehensive about going to an all inclusive but there was always a good selection of food for everyone. You could have a three course meal three times a day if you wished and the food was always warm and replenished regularly. I didn't actually indulge in having snacks so i cannot make a fair comment on it. The drinks were excellent you could have two drinks per card which i thought was brilliant the measures of the local spirits were generous to say the least and the beer was very nice, a little too nice one day. And it makes sense that the glasses are plastic, you can take your drinks anywhere in the hotel including by the pool. And whats worse having broken glass stuck in your foot or drinking out of a plastic glass? its called health and safety people.

At the end of the day you are paying for 2 star accommodation some people make the mistake of expecting 5 star services. The only reason that i would be reluctant to return to the hotel would be some of the other BRITISH guests that were incredibly rude and disrespectful not only to other guests but to the staff who were only doing their job!!

We arrived at the hotel and had to spend the night in the lobby as we were told they had no rooms for the 3 families who arrived together. The room when we finally were allocated one was relatively clean until ants appeared on the last couple of days.

The food was repetitive and I found a hair in my food near the end of the holiday which did put me off as the standard had not been bad until then.

Not a bad location and a good beach nearby but you do have to gain access through a subway under a railway line. Most of the staff were great and Linda is very helpful but watch out for the night porter who is quite rude.

We stayed on an all inclusive basis. Reception was very helpful at all times
food was brilliant, always something to eat at all times.

Location of hotel was ideal for walking anywhere in Malgrat, main train station 5 minutes away, play train stopped outside hotel every 10 minutes.

Hotel staff were always very friendly, maids cleaned room everyday, towels changed daily but maids did not always made the bunk beds.

Everyday there was entertainment for the kids and always in the night for adults, but bingo always took too long to play as they announced every number in English; French, Spanish, German and Italian (caters for all nationalities I suppose!)

Yes we would visit this hotel again, next year we hope to take a party of 30 adults and children as we enjoyed it so much!

The only downside was a bag snatcher entering the hotel grounds, and stealing a bag but a gang of brave young boys chased him where he ran onto the beach straight into the arms of the police! The bag was returned straight away, it is unknown what happened to the thief!

Paid an average price per person travelling for all inclusive to have no choice but to recieve self catering as the food was not edible ! Snack times were the same everyday chips, burgers (half cooked), bacon, fruit.Meals were left over dinner dished up as something else at tea !!

The cleaniness of the hotel inside was great and you couldnt fault the cleaners for there hard work, couldnt say the same about outdoors though.

Entertainment for kids was availible throught the day even tho the entertainer was pathetic, worth a laugh tho to watch.

Would visit the resort again but not this paticular hotel unless the management was to change as the hotel staff were very rude and ignorant almost made you feel unwelcome, but then again so did the holiday rep !!

We went to this hotel on an AI basis.

The rooms were very clean, cleaned every day by maids however the maids came at around 8am every morning which is a bit early I think - however there was a Do Not Disturb notice you could hang on your door handle. If you did this the maids came back later (around 10am).

The hotel food - breakfast there was sausage, bacon, hash browns, beans, toast, cereal, yoghurt, biscuits, croissants etc and mealtimes were things like soup, pasta, chips/potatoes, chicken, pork, sausage, paella, salad, fish and veg. Deserts were yoghurt, cakes, lots and lots of fruit like melon, pineapple, cherries, and the normal stuff like apples, pears, kiwi etc.

Snacks consisted of ham, cheese, bread, chips, sausage, burgers, salad, pasta and fruit. Ice cream and ice pops were also available all day/night.

There was a large variety of food throughout our stay however I was ill on the first night - I had chicken and I was sick all night. My husband wasnt very well on the 3rd night either. So we stayed away from meat and fish and only ate bread, pasta, cheese, potatoes and salad. For the younger ones there were things like fish fingers, potato fritters etc. All in all it was ok!

You are provided with a card as ID for the bar - you were allowed 2 drinks at a time in plastic glasses which you could take anywhere within the hotel including outside and in your room.

The drinks were nice, lager is typical spanish lager and you can get wine, vodka, rum, gin, whisky etc (all local brands) and kiddies cocktails (alcohol free obviously) which were great for our 2 year old. The location was brilliant, right over the road to the beach and there were shops right outside the hotel.

We went to Marineland and the bus stopped 2 mins from the hotel right there and back. Hotel staff were fine, some spoke better english than others but no problems at all with them.

The pool was quite small but was fine - it wasnt packed throughout the full week. The sunbeds did get busy but we always managed to get one.

The entertainment was great, our 2 year old really enjoyed most of it - they tried to cater for children and adults and we generally had a good laugh. Bit social club like but we found it fun.

They had a 'show night' where entertainers came in and another night they did a brazil show with lots of good dancers. They had the usual like bingo and karaoke etc.

All entertainment finished at midnight which was just right in my opinion and there was no loud noise once everyone had settled in their rooms! I wouldnt visit this particular hotel again - not for any major reason but just like to try different hotels.

All in all we had a good holiday and would recommend it if you are a couple without children or have children over the age of 6 years old.

Hotel Planamar Malgrat one of the H top Hotels.

As far as we were concerned everthhing was okay and no we are not easly pleased you get what you pay for. To be able to go from one resort to another for free and eat and drink in all the other hotels was a bonus as my husband is disabled. We really enjoyed this and I would like to make a special mention about the driver of the free H top bus, who was very considerate and kind, he helped me all the time with the transfer of my husband will be going back.

The food at this hotel is for people who do not go away to try the areas delights. if you like chips, pasta, burgers, sausages and any other rubbish then this is the place for you!

Most areas were pretty clean but the sunbeds around the pool, which was too rowdy to sit at anyway, were absolutely filthy!

It is right on the street and really noisy as its balcony doors dont shut properly so you can hear everthing.
The hotel staff were just doing their jobs. They didnt seem to enjoy what they did with the exception of one girl. Nobody had any authority to do anything except the manager who I found to be very nice but unhelpful.

Entertainment was okay on one night but it was in one small room.

If you have no worries about what rubbish you put into your body in terms of food and free cheap alcohol , if you have no intention of sleeping at night and if you like noise then this is the place for you but if not steer well clear. As they say you get what you pay for and in this case it cost me money to move to a different hotel which in my view was well worth it.

Knock it down(which from what I heard was what is happening eventually anyway)!!!!