97 Reviews
Traveller Rating
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Excellent11
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Very Good33
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Good30
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Average16
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Poor6
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
The hotel room was clean although really small.There were alot of people who took full advantage of the all inclusive drinks and alot of them were drunk from early until late.The food in the restaurant was awful.
The reception staff were not very helpful at all.We found this out when we asked to book dinner at one of the other hotels in the group, don't think they were very happy we were escaping the hotel and they couldn't!!!you are supposed to book to eat in the other hotels but we didn't we tried out a couple over the weekend and found them to be spot on.
The location was ideal, right in the centre ,not far from the lovely beach.We had a really good time and made the most of it but would avoid going back to this hotel , it really lets the group down.
Travel operator: independent
Towels and bedding were changed every 2 days
Food is MUCK, no need to explain more
Location is quite good as it is next to the train station and you can travel along the coast to other HTOP hotels(4 star only) the food is excellent in the AMIKA in Callella.
Bar staff are diabolical and are never polite or curteous.
Entertainment was a singer! on every night.
There were fighting, singing at all hours....day and night, drunks dropping their trousers and showing all.
Whilst we were there a holiday maker(male 6 footish) was scalded with the shower, he ended up with second degree burns to his back, arm and to the top of his leg. He was that serious they would not let him travel home, I believe he had to stay there another week, and would require skin grafts to the affected areas. I dread to think what would have happened had one of his children been in the shower at the time.
I would go back to the Costa Brava but never this hotel.
Travel operator: independant
We checked in and the male receptionist was helpful and polite .We were given our all inclusive ID cards and were directed to the bar while we waited for our room .We thought it looked nice enough after all we hadn
Travel operator: Uk Travel Shop
Cleanliness - we found this hotel, pleasent and clean we enjoyed our stay here.
Food - the food was basic but typically Spanish.
There was a different variety of foods on every night such as meats,pastas,fish,salad and extras(chips,veg')
Location - the location for this hotel was great within easy walking distances to shops , beach and station.
Hotel Staff - we found the hotel staff very nice . bar staff and maids were very polite.
Entertainment - this was basic but it was end of season!
Yes! we would visit again it was good value for the price
if you pay for 3* you get 3* dont expect it to be 5*
Travel operator: uk travel shop.co.uk
Hotel rooms are cleaned every day, but the someone does like to take your belongs, we had 360 euros taken from out off a locked safe in a locked room. Other guests had perfume, money and make-up stolen while we were there as well, they even go through your things so cleaning staff are not to be trusted.
Great location overlooking the beach and sea,
Desk staff are not very friendly or helpful, only polite when your making an enquire or want to book a trip, if you have a complaint they say the do not speak English, and ignore you.
Entertainment was 2 games of bingo a day, and hi-fi playing the same records all day and night. Nothing for children only a pool that is used by adults and children.
Would never visit this hotel again, would advise my worse enemy to go here, it truly is a HELL HOLE.
Travel operator: jetline
The hotel was situated close to beach but beware of the railway lines, they were between the hotel and the beach. The beach wasnt sandy as such, it was more a grit because I think it was man-made. There are quite a few shops but all a bit repetitive. Also a number of bars and clubs are close by.
We found the staff,on the whole, to be quite unfriendly and unhelpful. During our stay, 1 week,there were several instances of theft from rooms, which included 360 euros from a locked room, perfume, make up, cigarettes and tobacco, a wallet and several other items. It was believed that cleaning staff were taking these items. When these incidents were reported to reception they were not interested and refused to contact the police.
There was very little entertainment, apart from bingo twice a day and some Spanish and English pop songs played throughout the day and the odd live act. There was nothing for kids apart from the pool and an hour with a kids club.
We would definitely not visit this hotel again.
The hotel planamar should have "welcome to hell" above its gates.
Travel operator: freedom travel group
The entertainment is like watching paint dry WHEN there was any on!
Although the rooms are OK they are basic but clean. The floor tiles are a bit lose but apart from that OK but some of the bathrooms are like dolls houses they that small and compact!
Over all the hotel is not the best !
Travel operator: sunways
We stayed in was very good we were right by the beach,clubs,shops and the train station the entertainement was ok but I suppose it was the end off the season.
I had a brill time who would think laying on the beach on the 31st October the beach was very nice, and yes I would visit again.
Travel operator: ryanair
Breakfast was ok, the usual bacon, egg, sausage, beans, etc, along with all the usual side dishes. Lunch and dinner wern't brilliant, but acceptable, we always had a fair choice, and unlike a lot of hotels the food was always hot.
There was only one bar that opened at 10am and closed on the stroke of midnight. You could get 2 drinks per person with your all inc card.
It was easy to get served until about 8-8:30pm, and then you had to wait a while, (10 mins) as there was only one serving usually. The staff on the whole were quite friendly, and on Halloween the bar staff dressed up for the occasion.
The pool wasn't that big, but there was plenty of room, and more than enough sunbeds to go round, although, that probably wouldn't be the case at the height of the season.
The hotel is nicely positioned just 2 mins from the beach via an underpass. and convenient for all the shops.
The entertainment wasn't up to much, the occasional quiz, bingo etc, and during the day they play loud music from the lounge onto the poolside.
The rooms were fairly small. and could do with refurbishing, but they were very clean. The maids came in and changed the towels daily, so can have no complaints.
You can eat and drink in any of the hotels in the H TOP group, but you must book at reception before 7pm the previous evening to do so. There is a free bus connecting all hotels, but like before, you must book it the night before. The free bus actually stopped for the winter just before we came home which was a bit naughty, as the hotel wasn't due to close until 13th Nov.
All in all we couldn't have any real complaints for the price we paid, but would stop at the Royal Casino in Lloretnext time, which like the Planamar ia a 3*, but could easily pass for a 4*.
Travel operator: D I Y. Internet.
3 ladies were nearly robbed taking luggage to room by local hoods who knew lifts were not working and offered to carry cases for them!
Food was terrible no kids servery my son lived on beans for a week and they were only at breakfast!!
Pool was small and sunbeds too close together. Not suitable for disabled people.
Had to pay 2 euro for cocktails and drink served in plastic glasses which were'nt very clean! On the 3rd & 5th day Mice were seen in the terrace area we did'nt eat in Hotel from then!
Rooms very small but fresh towels provided daily and beds were made but rooms were not cleaned!!! Fridge in room didnt keep things cold when I complained they just shrugged their shoulders.
Will never return to this hellhole of a hotel my advice is use other 4* hotels booked a day in advance.
DONT GO TO PLANAMAR!
Travel operator: sunways
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