112 Reviews
Traveller Rating
-
Excellent59
-
Very Good40
-
Good5
-
Average2
-
Poor1
Review Overview
-
Cleanliness
-
Entertainment
-
Food
-
Service
-
Location
The food was great, the hotel was lovely with two good sized pools and loads of sun loungers.
We all think that the best thing about the Hotel is the wonderful entertainment team who are fantastic and work so hard, Kelli is just brilliant she has so much energy and time for everyone and made us all feel so welcome. The rest of the team are just as fab especially Mattijn (just happens too be really fit as well). I
Travel operator: Thomson
we tended to use the piano bar rather than the family bar because we didn't have any children. Both bars had happy hours at different times 5 - 6 in the main bar, and 1 - 2 am in the piano/cocktail bar.
The entertainment that we did watch in the main bar was good, and the resident entertainers kept the children well occupied.
The only fault I can think of is that due to the amount of people staying in the hotel if you went down to eat too late then sometimes the tables hadn't been cleared from the previous people, we tended to get down early for both meals.
Rooms, public areas and staff were all good and gave us a very memorable holiday.
Travel operator: Thomson
Food had more than enough choice for everyone and plenty of it although the kids section was a little poor. Hotel staff were excellent, friendly helpful.
The hotel entertainment staff never seemed to go home and were awake 24/7.kelli in particular had more energy than any normal person should have.
Each member of the staff were able to speak at least three languages. Entertainment was excellent and something went on every night in the main bar and live music in the habana bar every couple of days, plus bingo quizzes etc.
The only real gripe we had was that the pool was a bit cold although that didn
Travel operator: thomson
The hotel was very clean (cleaners in everyday) and the food was absolutely lovely.
I liked the shops near the hotel and the beach was nice and just across the road.
I loved going to the mini disco it was great fun dancing and I got the cd.
The hotel staff were great especially Anne, Kelly and Charlie, Charlie was good fun and a great dancer. There was some great shows I loved Charlie dressed up as a lady in the play back show. There were also Spanish dancers on.
The swimming pools were lovely and clubs and dining room great too.
I have been begging my mum to go again next year.
Travel operator: Thompsons
There is entertainment for all ages. The Thompson reps even had day outings. We went to a tour of Barcelona stadium the Nou camp. And the following day we went to see them play against Seville and the view was absolutely incredible even though it was pouring it down.
The reps were all very good my favourites were Matt and Ann. Matt was well funny and Ann was good as well she even chose me to do the limbo. Which my mate Ben was very jealous.
I
Travel operator: thompson
We went there in late sept 04 and the weather was fab (not too hot for babys) this hotel is great for familys and elderly couples too.
Our room was facing the sea its was fantastic to wake up in the morning and open the curtains and just sit there and take it all in. The hotel was very clean and safe for children and as a parent I would only settle for the best this is why we are going back July 06.
The food is great but my partner likes his full English but there is a bar 5 mins walking distance and there breakfasts are very good !
Yum yum they also do a mean sunday dinner (a home away from home). we also went to barcelona,port adventure and marine land for the day we really enjoyed it.
The staff are all great and they treat everyone as if youve been going there for years.
The childrens club is great they have so much to do that my daughter never got fed up.
This year when we go back I'm taking my mum and dad and I glad to say we can't wait to go!!!
Travel operator: thomson
the weather was excellent.
the food was delicious.
the hotel location was ok but my mam has a severe heart condition and pushing her wheelchair up and town the hill to get to pineda was abit of a nightmare but apart from that it was excellent.
the staff at this hotel are amazing there was 8 of us all together in my party and the ages ranged from 7months to 69 yrs and we were all astounded by the friendliness and care that every member of staff made to ensure our hliday went smoothly i would like to say a special thank you to all members of the entertainments team they are kelli, charlie, mattijne, anne, anna, and little bridget ! and also to the reception staff the waiters n waitresses and the cleaners oh yea and not forgetting the thomson reps especially jenni !
we found the food was of high quality and the dining area was spotlessly clean. the hotel complex was wel catered for our baby and my mum .
the friendships you make with the staff deffinetly do not end when you leave the hotel which i found out when we went there 2 years ago . and we frequently email the hotel staff .
the rooms are of a reasonable size but a very high standars of cleanliness the bathrooms were lovely and the beds were very comfortable ...........
a must for everybody . nobody could go to this hotel and make a bad comment it was spectacular ! once you go you will not look back and would probably end up returning for the next 3 years or so !
all i can say now is if you want a holiday that caters and entertains the whole family don't look anywhere e;lse !!!! get booking !!!! and i might end up[ seeing you there next year
Travel operator: thomson
Travel operator: Thompson
The hotel was always very clean and the cleaners came in to clean the rooms each morning.
The food in the restaurant was very good (especially the rice pudding!) with a different selection every night. There were themed nights some nights, Spanish,Mexican,English and Gala dinners.
The hotel is located in between 2 towns, Calella and Pineda. Pineda been the smallest place about 10 minutes away and Calella been bigger with more clubs about 15 minutes away.
The staff in the hotel were very friendly, the receptionnists,waiters/waitresses,cleaners etc.
Now for the entertainment team!They were fantastic!Some years in the past they've not been quite as good but this year i couldn't fault them! Kelli's still amazing, charly's still lovely, Anna still great then the new ones Mattijn,Anne and Kim-all amazing!I'm definatly keeping in touch with Kelli after all these years and Anne!
I'll definatly be back next year and were thinking about going back in october!
Travel operator: Thomson
Hotel location,as they said in the brochure very ,very quiet,one good pub there The Buccaneer,very good welcome, we had a good night there,but then it was all Karaoke the rest of the time.The beach was full of hard sand and large shingle very uncomfortable on the feet,the sea itself was extremly dangerous for kids and adults if you wernt a strong swimmer,promenade doesnt exsist.they havent finished building it yet,the pavements are covered in dog mess,i think every other spaniard has a dog.W e went into Callella on a couple of nights for a meal, its a bustling town with plenty going on,we had a chinese one night, it was excellent,and only came to 14 pound for the two of us,another two nights we went to an indian restaurant {Taj Mahal}if u get a chance and you like indian food go and try it,was excellent,and only cost 16 pound for the two of us.
The hotel staff, well receptionist on main desk were very helpfull,two ladies in particular stood out from the rest,Yolande and Visi,they wrked in the snack bar very helpfull and always had a smile on them,the head barman jose needed a happy tablet,never saw him smile whole time we were there.And not one of them spoke a word of english found comunicating very difficult indeed.
Entertainment,Kelly and Anna stood out from the rest, i have never seen anyone in my life with as much enthusiasam and energy as Kelly, a true proffesional.It was very good kids entertainment from early morning till 11.30 in the evening,adults entertainment was very limitited just the one good show we had Four Tops tribute band,they were excellent.They have a happy hour every evening between 5 and 6,the time that most people are are packing up from the pool,so we found the ideal thing to do was go fetch your drinks for the evening and put them on a table ready for the night,remember to put beer mats on them waiters wouldnt take them away then.
Overall oppinion,excellent family holiday if you have kids up to the age of 15,if your just a couple dont bother it will be to noisey and nothing much to do there.
Travel operator: Thomson
Ask a Question
Got a question? Ask our community of over 1.5 million users.