I had read the reviews on this site before I went and was not sure what to make of the hotel but the truth is its not that bad, its no way comparable to a 4 star hotel in the uk, but you can tell its not been open that long as there is no flaking paint, battered furniture or broken facilities.

The hill.... well, its in two parts, the first part has a steep incline but no more so than hills found up and down the cornish coast, I broke my toe 3 weeks before we went away and I could manage the first part of the hill at a steady pace. The second part of the hill is steep but you cut across the car park and get the lift up so its no bother - as long as you have a room card to swipe you can always get in the car park. we tried the hotel food a couple of times - pallitable but you wouldn't want to eat it every day. Alex the hotel entertainment was very good but you sometimes wished that he had a volume control!

Pool area was nice and the indoor pool was a lovely constant warm temprature. Tellys in the room get bbc1, 2 and 3.

So the bad points... we were on the fifth floor facing out towards benalmedina, directly opposite they are building a major new apartment complex and they start early!! If you are on this side your balcony will be constantly covered in dust, also this side of the hotel gets the sun in the morning only which is nice but by 11.30 its gone for the day. But the absolute worst thing about the hotel is its position in Benalmedina, its basically on the (very main!) road out of town and the lovely marina is on the complete other side of the town, it couldn't be any more further away if you tried! It is positioned in what appears to be a more residential area of benalmedina with a handfull of bars and places to eat, you will find thats why the hotel has a lot of entertianmnet on as people stay in the hotel because they get fed up with having to pay for a taxi into those areas of benalmendina 'with life'.

Finally we stayed in room 516 - the bathroom smelt odd the moment we got there, we were all sick during the course of the two weeks and although there is no way of knowing what caused our sickness, the cause of the smell of waste pipes/sewage may have something to do with it

When we got there & saw the hill we were a bit worried as my parents are in there 70's & dad has had a heart attack so we were worried about him but he was great & it didn't worry him.

If you go half way up the hill you get to the underground car park & walking through there you get to the lifts that take you up to the rooms.

The hotel was spotless & our rooms were spacious, we had a 2 bedroomed apartment which was big, 2 bathrooms, twin beds in each bedroom with built in wardrobes, the sofa opened out in to 2 single beds. There was 2 hob rings, a microwave,fridge, kettle & toaster. In the main bathroom there was an over bath shower, bidet, toilet & sink, also a hair dryer. In the second bathroom there was a lowered shower with chair so easy for the disabled to use.

The door opens with a card key that you then put in the slot near the inside of the door to put the electric on, remember if you go out to leave a card in if you put anything in the fridge, you can get spare cards from reception.

We were a bit disapointed at the distance to the Marina, about 4 to 5 miles but its a lovely walk & plenty of shops to look in.

We ate in the hotel for about 5 nights & then ate out as we found the hotel food was getting a bit boring. It was

The hotel room was clean and spacious we had a poolside view on the fifth floor, our linen was changed
every other day and cleaned when requested.

The hotel food store was quite small and basic,We ate meals in the hotel on a few occasions and thought there was a good choice of menu and it was quite nice.

We were disappointed with the location of the hotel not only was it miles from the resort centre but the description of its hilside location left much to be desired. It is located at the top of two very steep inclines the second brings to mind mount everest.

We did use the elevator to the hotel garage on our way
down to the sea front on our first day, but on our return found it to be closed and had to walk up both inclines to the hotel reception, upon walking up the hills my wife sustained three fractures to her right foot.The brochure should read due to its mountain top Location... etc.

The staff were friendly helpful and spoke good English.

The entertainment was average holiday style as you would expect but Alex the childrens entertainer was fantastic.

When we booked are holiday we expected to leave the hotel every night as we are both young and single, but Tad and Alex (the entertainers)were so amazing and funny they really do have outstanding personalities. We left only once the whole week we stayed there.

The hotel is very clean, we had no complaints to make on that subject.

The pool, Jacuzzi, sauna, steam room and gym are the best part of the hotel we spent are days there and are nights in the disco bar.

The bar staff are very fast! We got our drinks as soon as we reached the bar.

The hill could be a problem... if it wasn't for the hotel next door, just go in their lift and you step out at the bottom of the hill.

Very nice food, lots of choice.

We will be coming back.

Just returned after staying for xmas and new year.

The hotel was very clean, the maids came in every other day.

Food was very good, quite a lot of variety but did not cater for children. Mine lived on chips and rice for the two weeks and there was chicken nuggets on twice.

Disappointed with situation of hotel, not many things nearby. The hill is not long,going down ok but very very steep on the way up.

The hotel staff were very friendly and all spoke english. Although I do think more were needed in the snack bar and disco bar.

Alex and Tad the entertainers were brilliant,my 22month old son loved Alex, he was very good with the kids... and adults of all ages.

Nice Hotel, Shame about the hill

Having just returned from this hotel I can say I was very disappointed in finding the rooms had not been cleaned and other peoples rubbish still in the room.

he hotel public areas were very clean but the apartments we where in, were very dirty. It took from Sunday until Thursday for the bathroom to be cleaned.

We had no change of sheets or towels for the whole week,I have stayed in 4 star hotels before and I am a travel adviser and this hotel does not come up to that standard.

I will not advise people to stay there if they thought it was going to be a 4 star. Having been round the pool area I can also say people were saving sunbeds and not turning up till 4pm, I think the hotel should do something about this.

The hotel is a lovely clean hotel. Maid service was good, sometimes though we had to ask reception to get cleaners bring us towels and clean bins out.

We had 2 children with us and there wasn't much planned kid's activities anytime, there are things for them to do but you had to be with them.

overall it's a lovely clean hotel but not much for small children.

Anybody with walking difficulty walking I would not suggest this hotel, only if your prepared to pay for taxi's everywhere.

The hotel is rated as 4 star,in our opinion one star would be a better mark.

The hotel itself is quite good but look under the beds and setting areas and you will find dirt.

All the staff are trained to a very high standard and could not be faulted,from reception, bar, catering,cleaning and entertainment staff they were without a doubt the best,they made your holiday so much better.

Although we had a room in the 7th floor,sloping bedroom roof,it was ok,with a/c,shower,bath,t.v.hair drier etc.

The main down points of the hotel are as follows,if you are elderly of in poor health this hotel is not for you. The hill from the main road to thehotel front door is very,very steep, and the rear path to the main road/supremarket is also steep.

You can use the lift to the car park then you only have a half hill to climb. You could use local taxis but this would give you less spending money.

I do not care what the brochures state or what anyone else states the hill is very steep.

Hotel was brill! Evening entertainment wonderful. Bar staff lovely, very chatty and would do anything for you if you asked. Also most of the male workers were very goodlooking!!

Hotel clean although 1 bed room a bit small for 4 people. Maids friendly and nice.

Only fault is the hill but sure walk slow and your fine!! Definitly returning, most enjoyable holiday ever. WE LOVED IT!!!