42 Reviews
Traveller Rating
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Excellent6
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Very Good21
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Good9
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Average0
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
The rest of the week didn
Travel operator: first choice
The apartments are quite spacious and well equipped,beautiful bathroom and power shower,balconies are nice,we were on the front of the hotel and the sun in the morning was lovely!,the apartments are clean as is the holiday centre in general.Although we were self catering we did eat in the hotel a couple of times at the all you can eat buffet in the evening,at 28 euros for the family very good value and nice food,however it is nice to go and sample other reteraunts in the area.
We were pleased with the location just five minutes from the fantastic beach(beautiful sands,warm water,play areas for kids),15 minute walk from main shops but this is pleasant as there are loads of fountains ,sculptures ,gift shops and resteraunts on the way.
Hotel staff are fantastic and the reps always about and very helpful.
Entertainment was mediocre but the kids were happy as we were with a jug or two of sangrila.
Portaventura and aquapolis are great days out for the family,a trip to barcelona is a must,the local bus service was reasonable and frequent,and a great way to explore the local area.
Only complaint was that the swimming pool was freezing,so go to the beach!,apartments were a little noisy but we were all so tired by the end of the day it didnt bother us.
We enjoyed it so much that we are going next year,ideal hotel for famillies.
Travel operator: first choice
The hotel was kept very clean and tidy, and the food was excellent,you could just turn up and pay for dinner if you felt like eating at the hotel. The barbeque was exceptionally good value at approx 25 euros for a family of 4, eat as much as you like including a selection of sweets, ice cream and salads.
The location of the hotel was good, not too close to the 'busy' side of town, and within easy reach of the beach, train and bus stops. We did hear the train but if you are careful to mention that you want to be on the front of the hotel when you book then this shouldn't be a problem. The track runs to the side of the hotel.
The staff were very helpful and knew enough English to be able to deal with various requests. You can hire a hairdryer on site for about 15 euros for 14 days. One thing which would have been useful to know when you arrive is that the electricity is only activated by putting your doorcard into the slot by the inside of the door. Also, that if you do not have the card in the slot the doorbells do not work (so you could avoid the problems some people have reported by taking your card out)
The walls are paper thin and you do here an exceptional amount of noise from your neighbours, to the sides and from above. This can't be helped, even if they are trying to be quiet you are fighting a losing battle due to the floors all being tiled.
The showers are great - powerful and always hot. If you run out of toilet roll, go down to reception they'll restock you!
The rep's entertainment was dire - bingo was excruciating and although we did the plate game and won money, we only did it the first night! The quiz was 15 questions long and didn't really test the old brain cells! I can't comment on the actual shows cos we didn't stay around to watch them.
The swimming pool is clean but very small. They say you are not allowed to take inflatables in but everyone does. Diving, swimming underwater and ball games are also supposedly banned but no one takes any notice. It also states that you are not supposed to 'save' loungers but go down to the pool at 9.30 and see how many towels you can count. I got up to 70. (Sad aren't I??!!)
I did feel our holiday was a little bit spoiled by the amount of small children running around swearing their heads off. There was also a near riot with kids trying to fight it out down in the reception area on our last night. They seemed to have little respect for anyone or anything. Some of them were deliberately divebombing my children in the swimming pool, and all in all I found their behaviour offensive and disturbing. The oldest was only about 10 and yet their behaviour was intimidating, with parents not really paying any attention.
Personally I would not visit this hotel again, but all other members of the party would!
Travel operator: First Choice
The worse aspect was the attitude of some of the younger guests. Groups of teenagers were constantly hanging around in the main reception area and were quite intimidating at times. On a couple of occasions they were playing football in the lobby and became very rude and abusive to staff who asked them to stop.
The food in the restaurant was very good but very British - no good at all if you want to try local cuisine. If eating in the restaurant do so after the crowds at 6.30 but before the entertainment staff start blasting the birdie song at you at 8.30.
The complex is near the beach and well placed for exploring Salou. But it is busy and noisy and not a great place to stay if you want to expereince Spain ... far too much bingo playing, mashed potatos and singing of British/Irish football songs for my liking.
Travel operator: First Choice
Food lovely, a nice buffet and food in bar.
Pool cold but you will get used to it.
No noise at night a part from the trains which isn
Travel operator: first choice
In the living room there are two sofa beds and in the hall there is another bed (pull out bed). The kitchen is fully equipped will all the cooking utensils you need, cooker with two rings, fridge with freezer compartment, kettle, toaster, microwave, frying pan and other saucepans(but no tea pot). On your arrival there is a very small bottle of washing-up liquid and a dish cloth (compliments of First Choice)which I thought was very good. There is also air conditioning which was great to have as the weather was very hot. The only thing you need to bring is a spare card (etc Store Card) to put in the slot to keep the electricity and air conditioning on at all times. If this card is removed from the slot in the hall the fridge and air conditioning will not work. This is not a problem though. The bathroom is lovely and clean, floor is tiled. There is also a bidet in the bathroom. The bedroom has two single beds. There is patio doors in the bedroom as well as in the living area. The balconies are big with a table, four chairs and a clothes horse.
There is also a washing machine near the reception area. This cost 5 euros. On site there is a small supermarket.
There is also a bar which serves snacks throughout the day until 10.00 pm. The food was excellent and reasonably priced. We went to the buffet dinner on a Sunday night which was a special night. This cost 34 euros for a family of 4. Normally the buffet dinner would cost 28 euros.
Travel operator: First Choice
Travel operator: first choice
Travel operator: thomas cooke
The bar and entertainment staff were very helpful. They gave us information about the area around us and what was happening in the hotel. The entertainment staff were brilliant to all of us teenagers they always talked to us and organized things for us to do.
The hotel its self was interesting. The rooms weren
Travel operator: First Choice
Travel operator: Unknown
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