Our holiday was taken last week June/ first week July. We had a wonderfull time.

The hotel reception area as you walk in is fabulous and gives you an idea of the standard you can expect from this hotel during your stay.

We were self-catering and had a 2-bedroom appartment. Furnished nicely, kitchen area well equiped and a high standard bathroom. Bedrooms were of a good size,with some of the biggest single beds I've ever seen! Wardrobes had huge mirrored doors - great for checking how your tan is coming along!

The bed-linen was changed regularly and the towels almost daily. There was supposed to be a daily maid cleaning service (which suprised me for self-catering) but the cleaning was not very thorough and in fact the room was a bit dusty & sandy when we arrived. This contrasted to the standards of cleanliness throughout the rest of the hotel. The pool area in particular was spotless being hosed in the evening and again the following morning. Unfortunately it was necessary to do it again in the morning due to some holiday makers over doing the san miguel and leaving pavement pizzas (if you know what I mean!).

Although we were self-catering it was possible to pay to use the dining room for breakfast or evening meals. We only ate breakfast there on a few occassions but found there was a good variety.

The hotel has lovely pools but due to the antics of some of the guests the sun loungers are chained up at night. The pool attendants would unchain them at 10 am but people would have been queing from 8 to claim them. One hidden gem of the hotel is the roof-top jacuzzi. The number of guests allowed up there is controlled by reception as the door can only be opened by a card-key, available from reception. The code is changed daily so no hanging on to a card for your stay, and reception always know how many people are up there. This means there's no shortage of sun-loungers and its much more peacefull and relaxing than the pool side. There is also an indoor pool but as we had fabulous weather we didnt use it all so cannot comment on it.

The hotel staff were excellent. The reception team in particular were outstanding - always polite & helpfull. The only complaint I had was that after buying post-cards from reception I was told they didnt sell stamps, but to write the cards, return them to reception with the money for postage & they would mail them for us. We did this, but between the five of us in our party we sent 20 cards, of which only 2 were delivered (this is being written 6 wks after returning home). So send any cards from main Salou itself!

Sadly the helpfullness of the hotel reception staff was not shown by the Airtours reps. They weren't rude but everything seemed too much trouble for them. Any questions were answered with replies to ask hotel reception or look on the notice board. They also gave us wrong information about one of the excursions we booked. We specifically wanted a trip to Barcelona that didnt call at the Nou Camp, having visited it 2 yrs previously. We were recommended the one to book. First stop of the trip? the Nou Camp!

Also regarding the excursions offered - my mum booked to go to Tarragonna and paid 15 Euros. I went on the local bus for less than 2 Euros. I thought that when my mum went on her trip she would be taken around the Roman sites by a guide whereas I'd gone with a tourist map, but no - she arrived at the shopping mall 30 minutes before it opened and was simply told the Roman ruins were up the road if they wanted to go & look at them!

The location of the Mediterranean Village is good. Having stayed previously in the centre of Salou, I much preferred Cap Salou. It had restaurants & bars to visit if you fancied a quieter evening but only 10 mins by bus to Salou central. The buses were also running all night during our stay so plenty of options for a night out.

All told, we had a wonderfull time at this hotel and i have no hesitation in recommending it and would certainly stay there again.

A very good hotel brilliant for kids the club is really good.

A bit of a walk to the main town but a 5 min taxi drive gets you there in no time.

A very clean hotel and would come back.

I did enjoy this holiday but you have to be prepared in high season to get up early and fight for your sunbed. Very kid orientated , expensive soft drinks out of dispensers with lots of ice so the actual volume is quite small. A bit like an upmarket Butlins but the staff were very helpful and attentive and the place was kept clean . Go to the roof Jacuzzi's to get a bit of peace and quiet. A little out of the centre of Salou so it was taxi's most days which after 14 days added to the cost of your holidays. Beach in cap Salou was superb and also there is a little inlet close by were the swimming in the Med was wonderful.

My daughter choose this holiday and was she proud!! everything wonderful except for the wait until 2pm for your room keys and then what a queue, no way to start your holiday. They should look into that one.

You soon forget and enjoy the wonderfull setting. We had hotel rooms which were very good but would chose appartments next time.
Good choice of food but don't be late for breakfast, could be queues.
Hotel was being cleaned all the time.

Had a jacuzzi each day about 4 30-5 30 quiet then, the roof is a good place if you like plenty of sun with little shelter.

It would be good to go back when you know all the right things to do.

The complex is perfect for all ages, providing great entertainment and excellent accomoodation.

We hardly saw ou 9 year old!!! He was involved in all of the daytime activities provided by the Hotel and when they'd finished he was playing football in the sports court.

Both pools at the complex are large and provide ample beds for all guests.

The bars are very comfortable, but can get quite hectic in the evening. We preferred to sit in the large reception area on the comfy seats.

Overall, this complex was fantastic and I would hesitate in returning.

Stayed for 1 week half board. On arrival had missed meal service but they had arranged for us to eat at 10.30. When we were served with a nice dish of cold meats and cheese salad, basic but enjoyable. Food choices were excellent my 2 teenage sons ate for britain, the rooms were cleaned every day with fresh sheets and towels every day. It was a bit out of Salou which could be quite expensive going in and out by bus for 5 of us but would definately be quieter at night not being in the hustle and bustle of Salou so if you dont stay up to the early hours then its good. The hotel staff were all very friendly and welcoming. Entertainment was typical holiday stuff which we Brits all seem to love. The pools were cleaned every day and all in all we had a great time Would definately go back.

By far the best hotel I have ever stayed in.

Although the location is outside Salou we still found it excellent as there is a smaller and much quieter beach just across the road with all the same facilities as the main busy Salou beach. It also gives you a nice quiet nights sleep. It is also within walking distance of the centre.

Will definitely be returning to an H10 hotel again in the future

we loved this hotel so much we are looking at going back next year,i have a very pickie son but he ate like there was no tomorrow here,my daughter who was only 2 at the time loved it so much she cried when we had to come home,the entertainment was good,but there was no kids club,the bus service into salou was very regular and only took about 10 minutes,port aventura is well worth a visit especially if you have kids,as is the nearby waterpark,i would recomend booking self catering as you will get an appatment,then booking half board meals when you get there at the desk as this is what we are doing next year,as if you have kids just a hotel room is not large enough.the hotel is lovely and clean and very comfortable with very friendly staff,and the 2 pools are great as is the indoor one with jacuzzi.

Our 1st Holiday abroad. We couldnt have picked a better place it had just opened in May and was brand new. Aparments were very spacious (2 bedrooms) surroundings were kept very clean. Two nice big pools and a childrens pool to. Plenty of sun beds also pool bars and restaurants. Plenty of nice meals. Entertainment very good daytime activities around the pool aswell as football ect for kids. Will definetly go back later.

stayed in h10, and loved it great for familys and great food and entertainment, would love to go back but have found prices have shot up.It has diffently been the most clean hotel we have ever stead in and still talk about it.The pools are brill and the staff, very near la pineda which is beautiful,taxis are cheap, and so is the buses, there is a bus stop right outside hotel where you can go to tarragona, great shopping compared to salou its selve.