47 Reviews
Traveller Rating
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Excellent9
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Very Good23
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Good7
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Average4
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Poor1
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
Travel operator: first choice
Travel operator: falcon
The apartment was fab and I really like the people I meet and the shop staff are good too and I can't wait to go back.
Travel operator: first chocie
The entertainment was really good the staff are a laugh and fab.
The location was good and my apartment was lovely a bit noisey because it was on the bottom floor thats the only thing I can moan about apart from that it was great.
The pool was fab
Travel operator: first chocie
Our kids had the best holiday ever and that was because of Emma and Claire they were the kids reps there and they did a brilliant job, so helpful and always had time for the kids in and out of kids club. Our kids are very shy but thanks to Emma and Claire that all changed the girls really miss them and we hope to see them next year!!!! Good luck girls and thanks you really made our holiday.
Didn
Travel operator: FIRSTCHOICE
Another little moan our kids did not get the kids club outfits until the 12th day!
Other than that the Appts were spotless, we actually has a maid in daily. Food in the hotel was dire. No big deal just 2 mins walk and there are plenty of eating joints around, all better value.
The Sunclub is actually in Cap Salou about 20-30 mins walk with kids or 5 mins on the bus but the drivers charge you for little ones as per adults. Costs were 1.20 euro for the bus.
Staff were all very friendly, there is a Geordie women on reception who was fluent in Spanish....very helpful.
Entertainment again was very poor. It consisted of Bingo, Water Polo in the day. Repeated every day! At night they managed two decent nights out of the fourteen with external entertainers coming otherwise it's. Bingo, The Peg Game and a couple of songs for the kids.
The pool is absoultely freezing, really puts you off getting in. This is due to the fact that the Sun does not get onto the pool untils 12:00 - 13:00 and it has little time to warm up! It is also absolutely mobbed with dive bombers, water fighters etc. I suppose to be expected being a family appts. A little to much though!
Next with the pool. There is a tight time scale for opening: 10:00-18:00. You can't go near it any earlier than 10 in the morning and its closed sharpish at 6 every day! Never experienced this before!
Last one there is not enough beds. If you are not queing for 09:45, then you will not get a bed by the pool!!! Simply not enough beds! We suffered with towels being moved etc and rows over beds, not much fun!!
Travel operator: first choice
The hotel is well situated, only a short distance from the local bars and beach.
The hotel was clean and the towels were changed every other day, the bedding was changed once a week (this was the only time our beds were made by the maids) not quite what we are used to, but it only took a few minutes to do it ourselves anyway.
The food served at the Hotel was ok but I recommend you eat in Cap Salou. The service at the bar came to be a standing joke amoung our party (they had two speeeds really really really really slow or ignore you completely. However a plus point was they were so useless they forgot to charge you.
Sunbeds were a real problem, you had to be at the pool at 9.45 to stand a chance of a bed, what was infuriating, people would go down at this time and reserve the beds (usually putting two towels over five beds) and as the sun did not come out around the pool until 12.30ish) they would disappear down to the beach until then. They would then come back after lunch and expect to still have their beds (yes I am the person who removed the towels when this happened with the Reps approval of course.
Comments about the pool being cold were nonsense infact during the afternoon it became quite warm not at all refreshing to cool you off.
Entertainment staff were excellent with a really first class team (big thanks to Crazy Daisy the Sweating Minger, and Kirsty 'there not real' for making our holiday fantastic, Chunk and Paul - touch you tighs send kisses). The kids disco was put on quite late usually around 10.30 to 11.30ish, this wasn't fair on the younger children but as ours were from aged 9 and up it was not a problem.
I personally had a wonderful time at the Sun Club but I was with a large party (6 Adults 6 kids)and a holiday is what you make of it. I would recommend sun worshipper's to go to the beach.
Travel operator: First Choise
Travel operator: First choice
If you need a decent nights sleep - don't go here.
Travel operator: First Choice
salou is a 15 min walk away but the bus is very cheap and run frequently.
Cannot fault this Hotel at all, and if you do go, make sure you check out the 5th floor sun terrace/gym for a nice breeze and a wee escape from the kids.
Travel operator: first choice
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