86 Reviews
Traveller Rating
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Excellent13
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Very Good22
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Good23
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Average20
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Poor5
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
The food was outstanding and was well above what we had expected after reading some other reviews. Everynight they had either a bbq or a Turkish kebabs cooked in traditional clay ovens.
My daughter went to the kids club and all the staff were friendly and helpful.
Our room was on the 3rd floor and had 2 balconies and 3 picture windows looking over the sea/pool & new marina currently being built (couldnt believe it !!!)
This area is going to be the cosmopolitan part of Turkey and would want to come back very very soon. The dolmas bus ran every 15min from the front of the hotel and was only a 5min ride into the Town of Alkinkham. We went out for a meal to Valentines & Fatimas both were cheap & good quality (
Travel operator: Holiday Click / Goldtrail
When confronted staff about food running out within allocated times for meals, they advised that no more would be brought out as it was nearing their end of season and they were running stocks down.
We found rats coming up from the basement club area into the hotel by the restaurant and kitchen - told staff who promptly brought in a wild cat to catch them!
Only one restaurant was open during our stay. Broken fittings and smelly bathrooms in rooms. Pier Bar is part of hotel and chargeable drinks there - but watch out! We caught them over charging us for drinks and when questioned, they said they were told by reception to add extra onto the drinks prices.
If you buy drinks after midnight - make sure you have correct money as they never have change and could easily forget they owe you (as happened to us).
We had signs up everywhere in hotel about illnesses that were going round the hotel and that they were scheduled to disinfect the whole hotel and guest rooms included whilst we were there.
We found the staff very stand offish and seemed to be programmed to extract money at any given opportunity. Due to food problems and the rats we saw, we ate out far more than we intended and the holiday cost us much more.
Even at the end, we were told there was nowhere to store our luggage whilst we checked out and waited for our transfer to airport so they charged us
Travel operator: Thomas Cook
If you have young children this hotel is ideal.
The entertainment at night was not very good, but you make your own fun.
Food was a bit repetative but it filled you up and was always hot.
Only downside is the transfer time from the airport, apart from that would love to go back.
Travel operator: medhotels
The bags were taken to our room.The room was tiny you could not walk around the beds," Oh well lets make the best of it we will not be in here much any way",I said to my underimpressed wife.
The curtains were then drawn and they all fell to the ground,the girls then tripped over a broken step in the middle of the floor,more tears. Enter the bath come shower room it stunk and was filthy!
First trip to the reception informed them about all the faults and asked to be moved,they informed me if I wanted a better room it would cost 200 pounds cash I refused. But one good thing the weather was brill" it,s one of the hottest days of the year "the staff said"45c. So back to my room and on with the air con not that simple it did not work so another trip to the reception we will send out someone they said. So we got our 3 and 6 year old to bed they were very tired after a full day travelling "I will go and get us both a beer and relax on the balcony" wrong!. CCTV cameras everywere and signs informing you no drinks to be taken to your rooms or you will be fined 20 euros with out you knowing.Went back to the room to tell my already depressed wife,engineer was here fixing the aircon 11.45pm stood on my sleeping daughers bed. He could not fix it!
We all had a very hot and sleepless night it can only get better. Went to breakfast food what you would expect for all inclusive,older staff members quite pleasant younger ones rude!
Went to see the manager about our room he also tried get 200 pounds cash out of me again I refused and asked to have all the faults fixed.
I could go on and on but the trend continued the whole holiday in this 2 star hotel,one more thing all drinks watered down and you can only get one glass per person so the whole family has got to queue at the understaffed bars.
Travel operator: Travel Republic
I hope this report assists anyone in their choice of hotel. Firstly, where do I start. I suppose like a lot of people we read the reviews. Well forget the negatives and enjoy your holiday to the best of your ability.
We travelled with a company named RIGHT HOLIDAYS via teletext holidays. Firstly a big thank you to Romeo for his suggestion of this accomadation, we travelled on an all inclusive package advertised as 5 star, for the
money, get real, think 3 star plus....now your cooking!
LOCATION... on the beach at a quiet end of altinkum but dont let this detract you .. get a dolmus for 50p into town 5min ride.
The beach is a haven, secluded,yet within easy reach of all water sports and boasts its own diving school.
HOTEL.. forget 5star but you get what you pay for..... a very good 3star plus.. the interior/exterior are excellent and the rooms are comfortable...try for a room with a bath as the shower in our room was small but adequate.
FOOD.. This is buffet style with a varied selection that could repeat its self over two weeks we imagine I heard someone complain there were no egg and chips one day.
Benidorm beckons...this was the only day chips were missing we think.
FLIGHTS.. We travelled with ONUR AIR.... never heard of them what a surprise it's a Turkish budget airline and better than some English carriers.
ENTERTAINMENT... Everyone should experience this.The
management should take note you can't make a silk purse out of a pigs ear..give the guys the tools because the enthusism is there......this is all audience partisipation with a few sketch shows... well done the crew, with what your given..
Travel operator: right holidays
We've travelled to Turkey several times but this was one of the best holidays we've had especially for what we paid! It was a last minute deal off the internet.
The hotel was clean and the rooms were done daily.
There was plenty to choose to eat each day and this was the first time that any of us never had a upset tummy.
The hotel is out in the sticks abit and it was a 10-15 minute walk to the nearest shops but we only left the hotel once.
The hotel staff we're really friendly and looked after us especially nelly, aihmet and dj from the animation team. The entertainment wasn't up to much in the evening but they really did try and get everyone involved during the day and we all participated in the activities throughout the day.
We would definately go back to this hotel again we've been 5star in turkey before and although this was advertised as 5star it was more 3-4 but we had such a great holiday that we would go back.
Travel operator: Holiday Click
It's in a good location just outside resort.
on the beach,free sunbeds watersports,and drinks on the beach.
It has 2 waterslides,tennis courts,kids club.
big pool.
Lots of sunbeds around the pool,and lots of space for more.
It has 4 glass lifts.
5 bars.
Only problems we encountered were,bathroom very dimly lit.
Bridge at pool area slippy. Noisy neighbours.
Have booked again for next year with the kids.
Travel operator: diy
All the staff keen to please.
Travel operator: Onur air
Rooms very clean and modern.
Food good, plenty of choice.
Great views both sides. Air conditioning in rooms.
Lots to do, try the spa, haggle for freebies, face treatments etc.
My daughter had to see the doctor whilst there, on site treatment room,
Travel operator: Med Hotels
When we first arrived we couldn
Travel operator: sun wings
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