86 Reviews
Traveller Rating
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Excellent13
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Very Good22
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Good23
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Average20
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Poor5
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
19 years 5 months ago
We only have 2 words to say:-
DONT GO!!!
DONT GO!!!
Travel operator: Jetline
19 years 5 months ago
Well doesnt this this hotal look beautiful in the brochure.
Have you ever been to look at a house for sale and the pictures on the details are nothing like the real thing???
Expect the same at this hotel.
Well here goes:
Food - If you like salads then you are going to have no problems - trying to get my children to eat something other than chips was impossible. The food just didn't look eadible.
Rooms: Looked more like a hostel than a hotel - we booked a family room to sleep 4 and it just did that by pushing together 2 camp beds next to our double. Warning take coat hangers with you - only 4 in wardrobe and that goes for the other rooms also. We had to pile our clothes on the floor. But the air con in the rooms was appreciated.
Staff - Now the staff did try, we didn;t have a problem with the staff apart from they get too friendly if you have a blonde haired daughter which could be a bit freaky at times.
Entertainment - Absolutely crap.
I would go back to Turkey but not to this hotel - even going into the local town got boring.
Have you ever been to look at a house for sale and the pictures on the details are nothing like the real thing???
Expect the same at this hotel.
Well here goes:
Food - If you like salads then you are going to have no problems - trying to get my children to eat something other than chips was impossible. The food just didn't look eadible.
Rooms: Looked more like a hostel than a hotel - we booked a family room to sleep 4 and it just did that by pushing together 2 camp beds next to our double. Warning take coat hangers with you - only 4 in wardrobe and that goes for the other rooms also. We had to pile our clothes on the floor. But the air con in the rooms was appreciated.
Staff - Now the staff did try, we didn;t have a problem with the staff apart from they get too friendly if you have a blonde haired daughter which could be a bit freaky at times.
Entertainment - Absolutely crap.
I would go back to Turkey but not to this hotel - even going into the local town got boring.
Travel operator: Cosmos
19 years 5 months ago
This has got to be the worst holiday we have ever been on. It claims to be 5* and I have been to better 2* in Altinkum. Lots of people had food poisoning thats if they were brave enough to eat the food.
The drinks were a joke you couldn't get served and when you did you got a small plastic cup with watered down beer or spitits. The staff left a lot to be desired.
The only advice I can give you is DON'T GO. It is the Turkish equivalent of Fawlty Towers without the humour!! If you do go make sure you take plenty of extra money as it cost us over
The drinks were a joke you couldn't get served and when you did you got a small plastic cup with watered down beer or spitits. The staff left a lot to be desired.
The only advice I can give you is DON'T GO. It is the Turkish equivalent of Fawlty Towers without the humour!! If you do go make sure you take plenty of extra money as it cost us over
Travel operator: Manos
19 years 6 months ago
The hotel was meticulously cleaned by the housekeeping crew who from what we could see never stopped sweeping and picking up litter etc. They were fighting a loosing battle against the swallows that were nesting all over the front of the hotel and dropping there little packages all over the outside bar tables, (thank goodness for the very large brollies during the sunlight hours.)
The food although varied was as other reports say not always hot and very repetitive after the first few days. (I believe a new chef has been brought in and the food did get better towards the end of the week.)
The hotel is situated far enough away from the town to be away from the noise, but only a short bus ride on the very cheap (Dolmus) that run every few minutes.
The hotel has its own small beach and tiered sunbathing areas. The flying ants (at beach level) were a nuisance at first but did not bite and seemed to go away after you had been on the beach a short time.
The pool was nice and big and cleaned regularly and the water slides looked like great fun for the kids(and adults)
If you want a sun bed then you have to be up very early to put your towel on one. People were doing it in shifts and I saw one man place 12 towels on beds, six of which were not used for 5 hours (bit naughty I thought). Still all in all a nice place.
The food although varied was as other reports say not always hot and very repetitive after the first few days. (I believe a new chef has been brought in and the food did get better towards the end of the week.)
The hotel is situated far enough away from the town to be away from the noise, but only a short bus ride on the very cheap (Dolmus) that run every few minutes.
The hotel has its own small beach and tiered sunbathing areas. The flying ants (at beach level) were a nuisance at first but did not bite and seemed to go away after you had been on the beach a short time.
The pool was nice and big and cleaned regularly and the water slides looked like great fun for the kids(and adults)
If you want a sun bed then you have to be up very early to put your towel on one. People were doing it in shifts and I saw one man place 12 towels on beds, six of which were not used for 5 hours (bit naughty I thought). Still all in all a nice place.
Travel operator: Jetline travel.
Recommended
19 years 6 months ago
When we arrived we were checked in very quickly and given, as requested, a pool view. The room was clean and although a little basic, fine. There was Satellite TV but the only english was CNN and BBC Prime. Lots of MTV style programs on and it was not a problem.
The hotel was very big and clean, a little run down in places and could do with new carpets and the outside a lick of paint. There were lots of starlings about and nests everywhere, got a little package from a starling one night!
For the first few days there was plenty of food and a very european feel to it. We enjoyed this, there was fresh bread, naan bread, pitta bread, eggs, omlettes, baked potatoes, stew, fried fish, meat dishes all being made on site in front of you. Then after 3 days the fresh food all stopped! The chefs were sacked and there was virtually no food for the next 4 days. We and everybody else complained and thy sorted it on our last day. Throughout the holiday there was no chips or english style food at all, we did not mind this but a LOT of people were very very upset at there being virtually nothing for the UK chips & burger style diet!
For the first few days there was no entertainment at all day or night, then an entertainment team turned up and they were trying very hard and didn't to too bad a job.
There was only one man on the inside bar and one on the outside bar most of the time and this meant lots of queues. The wine and soft drinks were self service so we stuck to them most of the time. There was a smallish arcade, four very large modern (virtually brand new) pool tables and lots of cues. Table Tennis, table football and two PC's for internet access with webcams. There was face painting and an on site (very poor) gym.
The location of the hotel is very good, 10 YTL to town in a taxi (
The hotel was very big and clean, a little run down in places and could do with new carpets and the outside a lick of paint. There were lots of starlings about and nests everywhere, got a little package from a starling one night!
For the first few days there was plenty of food and a very european feel to it. We enjoyed this, there was fresh bread, naan bread, pitta bread, eggs, omlettes, baked potatoes, stew, fried fish, meat dishes all being made on site in front of you. Then after 3 days the fresh food all stopped! The chefs were sacked and there was virtually no food for the next 4 days. We and everybody else complained and thy sorted it on our last day. Throughout the holiday there was no chips or english style food at all, we did not mind this but a LOT of people were very very upset at there being virtually nothing for the UK chips & burger style diet!
For the first few days there was no entertainment at all day or night, then an entertainment team turned up and they were trying very hard and didn't to too bad a job.
There was only one man on the inside bar and one on the outside bar most of the time and this meant lots of queues. The wine and soft drinks were self service so we stuck to them most of the time. There was a smallish arcade, four very large modern (virtually brand new) pool tables and lots of cues. Table Tennis, table football and two PC's for internet access with webcams. There was face painting and an on site (very poor) gym.
The location of the hotel is very good, 10 YTL to town in a taxi (
Travel operator: First Choice
Recommended
19 years 6 months ago
I read all the reviews on this site just before I went. I decided to go with an open mind and with the thought that 5 star in England is not 5 star in Turkey. This is definetly not a 5 star hotel.
Our room was in great need of new carpets, the furniture, we had 1 wardrobe with 2 hangers for 4 of us. The towels were grubby and constantly wet. The bathroom was tiled in black and with no windows was like a dungeon. They put us on the 7th floor which was at the top, we had a family room which was 2 rooms with a door between, we couldn't open the door to the balcony as I have a 3 year old and with air con in only one of the rooms it got very hot.
The pictures of the hotel on the internet are very decieving.
The food was ok, some of it I enjoyed I don't go on holiday to eat burger and chips but I would say that there is no choice for children. My children ate rice, chips and bread for the week we were there. The snacks in the hotel in the afternoon were virtually non existant, my 6 year old son queued up and when he got to the front was told there were none left.
The drinks are all watered down, maybe apart from the beer.
If your an early riser you will be ok as people were up putting towels on sunbeds round the pool as early as 6am. Its not ideal round the pool as it becomes extremely slippy and children falling and hurting themselves, the water slides are great fun and my 6 yr old really enjoyed them.
The entertainment well all I can say is my kids enjoyed the mini disco, the rest wasn't worth anything. This hotel needs to get its act together. It should not be sold as 5 star as that is decieving. There was one plus, the weather was gorgeous. I was told that this was not Turkey so I wont let it put me off going to turkey again.
Our room was in great need of new carpets, the furniture, we had 1 wardrobe with 2 hangers for 4 of us. The towels were grubby and constantly wet. The bathroom was tiled in black and with no windows was like a dungeon. They put us on the 7th floor which was at the top, we had a family room which was 2 rooms with a door between, we couldn't open the door to the balcony as I have a 3 year old and with air con in only one of the rooms it got very hot.
The pictures of the hotel on the internet are very decieving.
The food was ok, some of it I enjoyed I don't go on holiday to eat burger and chips but I would say that there is no choice for children. My children ate rice, chips and bread for the week we were there. The snacks in the hotel in the afternoon were virtually non existant, my 6 year old son queued up and when he got to the front was told there were none left.
The drinks are all watered down, maybe apart from the beer.
If your an early riser you will be ok as people were up putting towels on sunbeds round the pool as early as 6am. Its not ideal round the pool as it becomes extremely slippy and children falling and hurting themselves, the water slides are great fun and my 6 yr old really enjoyed them.
The entertainment well all I can say is my kids enjoyed the mini disco, the rest wasn't worth anything. This hotel needs to get its act together. It should not be sold as 5 star as that is decieving. There was one plus, the weather was gorgeous. I was told that this was not Turkey so I wont let it put me off going to turkey again.
Travel operator: Perfect Choice
20 years 1 month ago
We arrived worried about the standard of hotels in Altimkum as we were the last on the coach after 6 drop offs to other hotels. I can say that the first impressions were good but it was 4am in the morning.
The hotel was OK but was looking very old and in need if a face lift (carpets, paint etc). The rooms were clean and tidy and the staff were very hepful and friendly. I paid for a safe in the room only to find out that it was on a piece of wood that i could pick up and carry out of the room easly. Also my key fitted 3 of the other parties rooms that I had gone there with (to our horror I tried one of the rooms on a different floor and it opened the door, when I checked some of the others the same thing happened).
The pool are was good as was the beach area, but my biggest complaint was the food. For this reason alone I would not go back to this hotel, If you are on a weight loss program or worried about putting the pounds on on holiday then there is no worries here you just won't eat. It was the worst I had had in years. The bars were good but all inclusive is one thing but they would only put one barman on in the evening so you were always waiting 15-20mins to get served, ok in the day easy but nightime it was a nightmare.
The entertainment also left a lot to be desired, we made our own fun or went out in the nights.
Apprently this hotel is having a major refurbishment when it closes the end of October 2004, boy does it need it as there is a brand new hotel being built opposite, if they do nothing then no one will be going there after that opens.
This hotel is nowhere near 5 star. It's like the Turkish money they have just added stars to the end. This was 2-3 star at best so don't be fooled.
15 years ago maybe 5 star but not now.
The hotel was OK but was looking very old and in need if a face lift (carpets, paint etc). The rooms were clean and tidy and the staff were very hepful and friendly. I paid for a safe in the room only to find out that it was on a piece of wood that i could pick up and carry out of the room easly. Also my key fitted 3 of the other parties rooms that I had gone there with (to our horror I tried one of the rooms on a different floor and it opened the door, when I checked some of the others the same thing happened).
The pool are was good as was the beach area, but my biggest complaint was the food. For this reason alone I would not go back to this hotel, If you are on a weight loss program or worried about putting the pounds on on holiday then there is no worries here you just won't eat. It was the worst I had had in years. The bars were good but all inclusive is one thing but they would only put one barman on in the evening so you were always waiting 15-20mins to get served, ok in the day easy but nightime it was a nightmare.
The entertainment also left a lot to be desired, we made our own fun or went out in the nights.
Apprently this hotel is having a major refurbishment when it closes the end of October 2004, boy does it need it as there is a brand new hotel being built opposite, if they do nothing then no one will be going there after that opens.
This hotel is nowhere near 5 star. It's like the Turkish money they have just added stars to the end. This was 2-3 star at best so don't be fooled.
15 years ago maybe 5 star but not now.
Travel operator: Goldtrail
Recommended
20 years 1 month ago
We had a lovely time food was great and hotel was very clean.
Hotel staff were very helpful and polite.
We enjoyed it very much. And I am booking to go again next year with my kids....
Hotel staff were very helpful and polite.
We enjoyed it very much. And I am booking to go again next year with my kids....
Travel operator: booked direct
Recommended
20 years 1 month ago
We went all inclusive during half term.
The hotel is large with big bedrooms, but all very tatty and hardly any storage, leaky showers etc. It was clean until the last 2 days when they seemed to not care because we were the last guests of the season. For the same reason only one restaurant was open.
There was no entertainment at all. Most of the promised facilities were not available.
Staff were mostly unhelpful, all male and only interested in the females from the age of 10 upwards.
It was a ten minute walk from town no paths etc. but a mini bus goes past every 15 minutes about 30p a time.
The swimming pool was freezing.
We would not go back, or use Goldtrail again. We also flew on a Monarch flight and were all sprayed with insecticide!
The hotel is large with big bedrooms, but all very tatty and hardly any storage, leaky showers etc. It was clean until the last 2 days when they seemed to not care because we were the last guests of the season. For the same reason only one restaurant was open.
There was no entertainment at all. Most of the promised facilities were not available.
Staff were mostly unhelpful, all male and only interested in the females from the age of 10 upwards.
It was a ten minute walk from town no paths etc. but a mini bus goes past every 15 minutes about 30p a time.
The swimming pool was freezing.
We would not go back, or use Goldtrail again. We also flew on a Monarch flight and were all sprayed with insecticide!
Travel operator: Goldtrail
20 years 2 months ago
Booked at last minute through company used in April to go to Eqypt. Food ordinary, I became vegetarian for the week!! Desserts particularly dissapointing. All I kept doing was comparing it to the successful holiday we had in Eqypt!!!(Red Sea) If you enjoy a decent glass of wine, forget it! However none of us had tummy problems.
Couldn't fault the cleanliness.
Beach poor and very small although the sea is very shallow for quite a way out, being ideal for children.
Most dissapointing were the lack of activities for children during the day, my son who is 9 wanted to join in with the games the animation team organised but was told they were only for the adults. This seemed rather unfair as the mini club was only realy for the much younger children.
Must agree that the pool area gets very slippery, while we were there at least 3 children had broken their arms.
Only a couple of the staff were friendly.
The evening entertainment was extremely poor. We even had to pay
Couldn't fault the cleanliness.
Beach poor and very small although the sea is very shallow for quite a way out, being ideal for children.
Most dissapointing were the lack of activities for children during the day, my son who is 9 wanted to join in with the games the animation team organised but was told they were only for the adults. This seemed rather unfair as the mini club was only realy for the much younger children.
Must agree that the pool area gets very slippery, while we were there at least 3 children had broken their arms.
Only a couple of the staff were friendly.
The evening entertainment was extremely poor. We even had to pay
Travel operator: jetline
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