The hotel in itself was clean and looked lovely, rooms were a great size and cleaned daily. This is about the only good thing we can say about this hotel!! The food is absolutely disgusting, there is no variety - the food is the same at lunch time and dinner time every day. Breakfast was just not edible. We have been on all inclusive before so no the food isnt five star, but i wouldnt even give this food to my dog!

Security in the hotel is a shambles, while we were there people had things stolen around the pool and from rooms, security were only interested in stopping you bringing food and drink into the hotel. They tried to take my friends 4 year old daughters lolly off her!!

We were terrified after reading some awful reports about the hotel. However, we experienced no problems during our 2 week stay and thoroughly enjoyed our holiday.

The hotel is spotlessly clean and the food was great. No-one in our party experienced any stomach upsets.

The staff are lovely and so friendly. I would go back if I seen a cheap holiday to this hotel but prefer other Turkish resorts than Altinkum.

This hotel was fantastic. I read reviews before I left and was worried.

When we got off the bus the hotel staff were waiting to take our bags to our rooms which was great as it was 4am and with 2 tired kids made all the difference.

The food catered for everyone pizza/burgers/pasta/chips for the kids as well as all the usual European dishes for the adults.

The only time I left the hotel was to pick up pressies as all I needed was in the hotel ie/playground/water slides/spa. I have to say my youngest is only 2 and was forever falling over but before I could blink one of the staff had picked her up made sure she was ok before I got to her.

The staff spoke very good English and were very helpful and made us enjoy our holiday.

I am already looking into booking up for next year. That's how much I enjoyed myself. The only slight downfall was the entertainment but they are having a new area built so this is why.

Food - ok if you like a wide selection of dishes, however, should you stay longer than 7 days, then you'll find that the dishes are repetitive!!

Rooms - Very nice, clean and tastefully decorated. The only down-side to the rooms is lack of power, which unfortunately doesn't tend to stay on for any length of time.

Also we kept experiencing a foul smell from the drains in our bathroom - an ongoing drainage problem in Turkey!!

Entertainment - Extremely poor, I've seen better acting from my 4 year old Daughter's Xmas Play!! Plus, the area where they hold the entertainment is dangerous and not very practical. No barriers to stop the kids from falling from quite a high height.

Staff - Most of the staff were pleasant, however certain bar staff were very rude and spoke little English!! British people are not favoured well here!!. Our party was a party of 18 people and we were refused drinks at 23.45pm, as the bar staff were under the impression that we were stockpiling the drinks!?! Their comments of "You've had enough now" was not greatly received when we'd actually been outside of the complex all evening and had only ordered 8 drinks in total - how dare they stop us getting drinks when we've already paid for them and when we hadn't even had a drink per person - disgusting! Bar staff were not interested in the fact that there were 19 of us - they were most rude and very argumentative.

Kids Club - The young lady that runs this is very good, speaks good English and knows all the names of the children. She keeps the children entertained with a variety of games and activities - 5 stars for her - she is wasted at this hotel.

Main Pool Area - Nice pool with bar close to hand.

Kids Pool Area - Lovely sized pool suitable for toddlers and children. The only problem with this is that there happens to be a tree very close to the pool, which is currently loosing very large branches -2 large branches fell during our week's stay, luckily no-one injured but the first branch took several people to remove - this tree is extremely dangerous, as it overhangs the pool and the kids club gazebo - this really should be cut down!! Hotel staff informed, but whether they take further action is anyone's guess!!

Kid's Aqua Slides - This area consists of 2 water slides, which are great fun, although are only open during certain time slots!! Unfortunately, the tiled area surrounding this area is extremely slippery and a number of people fell and injured themselves as a result of a non-grip surface!!

Although certain aspects of the holiday were great, we would not holiday here again, as we've been on better All Inclusive holidays!! We appreciate that this hotel is relatively new, it's unfortunate that they're still on a steep learning curve though!!

Having just returned from a week in this hotel I would recommend it to anyone.

We had no problems with the food what so ever (granted the food is more Mediterranean than British but what do you expect there trying to give you a slice of culture, if your a fussy eater don't do all inclusive).

There was a disco every night although it was quiet due to it not being peak season, ice cream was available between 3&4pm everyday for kids and there were 5 entertainment activities by the pool each day and 3 evening events during our 7 nights.

The staff are all very friendly and more than willing to help,as for the dining area the inside agreed can be a bit dinner room like however there are several individual round tables and at least 30 out door tables on the patio. As for drinks a smile goes a long way with the waiters and they are more than happy to give you table service as much as they can.

In all we had a fantastic time the location is excellent and there is something for everyone, the entertainment team were fantastic and tried there hardest to get as many people by the pool involved as they could, they also spent their evenings until 12 chatting with the guests and seeing if everyone was happy. To be fair to the team until the hotel is full they cant be expected to do their jobs properly, if there are no children and the adults are not willing to play killer pool what more can they do? We plan on going back again very soon!!!

On arrival at hotel we thought it was fab it certainly looked the part.

However we were very let down. The staff dont speak very much English which caused all sorts of problems the food was ok the first 2 nights then it all started tasting the same we had to eat at a local restraunt. No choice with the all inclusive drinks and the soft drinks are more like a mouthwash(2 mouthfulls), no entertainment, kids waterslide not in use the full holiday, snack bar only for 2 hours and it is very meagre portions.

We were very disappointed and wouldnt advise anyone to go to this hotel it is no where near a 5 star hotel.

Be warned if you are expecting a five srar all inclusive hotel.

You are going to be very dissapointed.

This hotel is classed in Turkey as 5 star - in our Thomas Cook brochure its 3+ star - which I would say is correct. On the way to the hotel from the airport we dropped off at other hotels and compared to these it is 5 star!!!

The food is turkish food - they do potato wedges and spag bol and other foods you will recognise and some you wont BUT try them some are really good - we enjoyed it and there was always a guy at night outside on the patio grilling meats etc. The salad bar is always well stocked and is fresh and there are fresh fruits and offer. The dessert counter has mainly turkish style desserts - some beautiful some not so nice - And if you dont like anything you can leave it and get something else

The snack bar offers turkish pizza - either cheese or meat - and are delicious. They also do chips, burgers, and pepperoni style pizza. They also do icecream cones in the afternoon.

For children there wasnt a kids club running - I assume its because its was low season - but there was two waterslides and toys for children to play with. The kids disco was every night at 9.30.

The entertainment is not west end stage productions - mainly the entertainment team putting on little shows. They do try hard and they try to get everyone to enjoy themselves. During the day its pool, darts, water volleyball, pool team games, shuffleboard etc - everyone taking part were having great fun. You cant help but like the entertainment team as they are so friendly and full of fun.

The rooms are good quality not crampt at all and the air conditioner was very good. The only thing I would say is take coat hangers as there is not much drawer space. Get a room with a sea view as the rear view is not that good.

The internet is 8 lira for an hour.

The hotel shop sells sweets, crisps, chocolate etc but is higher priced than in town but still not more expensive than back home.

The staff are very polite and friendly and the place is kept very clean.

The dolmus leaves from the gate approx every 5 mins and it costs 1 lira (40p) and takes about 4 mins to Dolphin Square.

The restaurants in town offer a wide variety of foods including fish and chips etc - so if your longing for home comforts you will find it here. The food is very cheap if you do decide to eat out - we did to have a break from the routine at the hotel.

All in all we had a good time and for the amount of money we paid (

Panicked after initial reviews. Don't worry! People must enjoy moaning.

OK it was quiet when we stayed, but food is lovely. As for "small drinks", go and get another one!

Entertainment staff are really good,but if it's not busy, what are they supposed to do?

About 5 mins bus drive from centre, (they beep you if you're walking and you want them to stop ) about 30p each, one way.

Only gripe was checking out at 12pm and losing inclusive benefits till we left at 5.50pm.

Go over the road and have a good meal and drinks for about

Hi, After dropping of at other hotels in town we were all amazed at the look of our hotel. It was certainly the best we had seen. Arrived at the hotel at around 11.00pm.

The children were very tired. Hotel reception were very polite and quick to get us into our room. As we had not eaten we were all given a selection of meats and cheese to get us through the night!

Food was lovely, we managed to put on weight! I was just fed up with hearing people moaning about food and entertainment. No wonder English get a bad name.

The entertainment team were great getting people involved, but guess what, the ones that moaned did't join in!!! Kids disco a bit poor(Same 5 songs for 2 weeks) but the kids loved it.

We enjoyed every minute of our holiday thanks to the friendly staff and entertainment team.

Wish we were going back tomorrow. Enjoy it and don't listen to the moaners, they should stay in Britain if they want an English breakfast!!!