23 Reviews
Traveller Rating
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Excellent1
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Very Good4
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Good4
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Average6
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Poor8
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
Travel operator: Holiday,s 4 u
Travel operator: Goldtrail
All in all my worst nightmare come true !!
Travel operator: Goldtrail
The only 2 issues we had was that when we arrived, we decided to get a safe for our money and passports but then it became jammed but this was sorted within an hour. Also when we were leaving, it was the reps day off and she didn't inform us on what time the coach was coming to collect us, so we used the times that were o the notice board from the week before, but unfortunatly it was wrong by 3hours. That didn't really bother us as it was late at night anyways but soem people did complain. I think that was due to the fact that everyone was getting tired and it was very warm! I am going back to La Luna in june 2010 and cant wait!!!!!!!!
Travel operator: GoldTrail
The bar area around the pool where food was served was dirty unhealthy amounts of black mould on the floor and around the washing area.
The bar was right next to a sewer outlet which was hard to stomach. My room had plaster and paint falling off of the wall, the food was repetitive mostly chicken and rice.
The staff were rude to the point of being offensive, the entertainment was poor and most people went elsewhere for entertaintment food and drink. The local beer was similar to fizzy water.
The glass panels around the miniscule childs pool was cracked and the restaurant roof leaked in several places when it rained.
The staff and the rep were less than receptive to my and many other guests complaints.
The hotel is only worthy of two stars at most when I enquired I was informed that the local area provides the rating.
Travel operator: Gold trail
The food was inedible, tinned sausages for breakfast, sausage soup for lunch with sausage stew for tea, get the picture! the place was overun with stray dogs that all had the mange as most of their fur was missing, the waiters would sit stroking these dogs then without washing their hands start to arrange the food on the trays for tea. It is the worst holiday I have ever been on, and the first time I have ever written to complain about a holiday. Yes its only cheap but that doesn't mean you want to spend a week in the equivilant of a public toilet. Oh yes I forgot one of the dogs died and no one bothered to bury him or get rid of him he was just left to rot by the pool for two days until one of the othr guests burried him. Pathetic! Dont what evr you do take children here as there isused condoms in the pool every morning from all the partying the night before, disgusting, have never been so glad to get home!!
Travel operator: Gold-Trail
Travel operator: Goldtrail
Travel operator: goldtrail
Makes a change from mosquito bites doesn't it!! This hotel is a joke, it is suppose to be a four star!! Is more like a zero star,
The place is rotten dirty looks like it has been shut up all winter and that they just open it and start using it without even giving it a wipe, The kitchens cannot have passed any sort of health and safety checks they just can't have, there was a big queue of people waiting to complain to the rep every day but she was about eighteen and just used to end up in floods of tears.
The pool has got green mold in it, dont swallow the water in the pool what ever you do unless you have got good health insurance!! The food is just old food that they keep on replating up , put a bit of garnish on top and then reserve it, the bread is stale, the alcohol is so watered down you cant get drunk on it!
The staff themselves are not that bad its not really their fault, there was tiles missing from our bathroom wall and holes in the doors but that just seems to be the norm here. If you have ever seen carry on abroad you will know what to expect here, if you dont mind dirt and dont want to eat and you dont mind getting bitten by fleas then you might like it here but I still doubt it!!
Stay at home folks and count your blessings!!
Travel operator: Goldtrail
Clean and plenty of luggage space aircon, phone, tv,nice view of the gardens,if you get one next to pool maybe noisy.
Service at poolside bar slow and never got a full glass. Food good no complaints on that score staff friendly,cleaners everyday were wonderful.
5 mins to beach and same to the centre. Entertainment not sure as we went out but kids seemed happy. However coming home spoke to another couple who said their room food terrible.
So in my opinion and this was our first visit to Turkey
we would go back to this hotel but later in season as weather was TOO hot 115.
As a Bulgarian regular I would say Turkey is almost as good but not quite. Beach lets it down and its not as cheap!
Travel operator: goldtrail
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