27 Reviews
Traveller Rating
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Excellent9
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Very Good14
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Good3
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Average0
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
First impressions of room not good, worn furnishings, stains on carpet and walls, mildew in bathroom. However sheets and towels were clean and fresh. Rooms are in need of refurbishment , this makes them look dirty and grubby . The view from our balcony was fabulous pool sea and mountains made up for the grubby room.
Staff were friendly and efficient . Husband went to reception next day to ask for someone to reset the safe, the member of staff was in the room fixing the safe before my husband got back.
The food in the first few days was really good , however it did start to decline as the week progressed. Brekkie has good choice of fruit, cereals , pancakes, and freshley made omlettes. Evening meals were just ok couldn't really complain but wouldn't rave about it , much of the same each evening, however the salad bar had a big selection to choose from . The dessert selection was also very good.
The gardens and pool areas are well maintained and clean and tidy. Plenty of sunbeds to go round . Towels are provided for use at the pool and on the beach.
The location of the hotel is excellent , right on the beachfront and just a short stroll on the prom to the centre of Icmeler, with lots of bars, cafe's and resteraunts. If you want to visis Marmaris or anywhere else the dolmus stops at the top of the road which leads to the hotels entrance .
If you go to this hotel expecting five star rooms you will be disapointed. Be prepared for three to four star standards . On saying this I would still visit this hotel again as the rest of the hotel facilities were very good.
Travel operator: Eclipse
Staff are very helpful, although they didn't seem to want to understand my begging for a softer mattress.
The pool area is fantastic and we never had a problem getting a well situated sun bed, even at 10am.
Breakfast is very good. You couldn't ask for much more. Plenty of fresh fruit, cereals, cooked breakfasts and pastries available.
Dinner however, was a little repetitive.. although I would like to mention, that as a vegetarian, it was one of the best catered restaurants I've ever been to.
We didn't involve ourselves in much of the hotel entertainment, but there is plenty available, especially for families with children.
Overall, a pretty good hotel! Great location right on the beach front. Not quite what I'd call a 4 or 5 star hotel, but that seems to be the norm in other hotels I've stayed in around Turkey
Travel operator: Thomas Cook
The rooms were spacious, clean and basic with some modernization needed. The maids worked hard, even arranging nightwear into pretty fan shapes on the bed! Our shower broke but within 10 minutes of reporting it, it was repaired - the service was second to none. If you take advantage of the mini bar/fridge in the room which is stocked with drink, water and snacks, beware of the cost for each individual item - it mounts up and is very expensive. The maid will re-stock the next day and leave a bill - makes more sense to go to the shop just outside the hotel. Swipe cards are issued to purchase drinks from the bars but Turkish Lira was also accepted by the staff.
All the staff we came across were friendly and helpful which seems quite standard of Turkish people in general from our experience. My daughter fell ill and the reception staff organised for a doctor's visit to the room within the hour.
The pool was brilliant as it was huge and deep - good for us and our teenagers and a bonus not having to suffer smelly beach towels at the end of the holiday as the hotel provides them free of charge each day. Don't lose it though, cos you'll be charged at the end of your stay - fair enough.
The entertainment wasn't our taste, a bit too quiet, but when we did want a more relaxed evening listening to piano in the background it suited us, although the Oriental bar on-site was more up beat. Plenty of lively places in easy walking distance. Even someone playing the harp at breakfast - things like this make the hotel different from others.
Perfect location on the prom.
The food was great. As the hotel is international the catering reflects this, and we liked that as the selection was wider. My son is fussy but there was always something he would eat.
We would definitely go back to this hotel. Expensive but you get what you pay for.
Travel operator: Thomas Cook
The hotel is in a fantasic location right on the beach and near the canal area where there are shops and restaurants. The food can sometimes be a bit repetative but what we did was if we didn't fancy eating in we ate out because it is so cheap to do that.
I would definately go back to this hotel and would recommend it to other people.
Travel operator: Thomas Cook
Deb and i could not fault the 5 pools that are available with out over crowding plenty of room for everyone, the ground are fantastic to look at.
The other thing we liked was that you get free beach towels when you go to either the pool or the beach and they always smell very fresh
What more can i say the holiday overall was great and very relaxing and i hope that if you are contenplating going to the marti that you have a good time as we did
Travel operator: thomas cook
Our room was distinctly shabby and very noisy. Bathroom tatty tosay least, and bin for soiled loo roll left all day, with NO LID! Drains stank in there too-had to spray deo before washing in mornings. As temps were just over 100 deg.,smells were VERY noticeable!
Staff mainly courtreous, except SOME in Restaurant, who we found to be really rude, as did several other guests.Re entertainment, it was extremely noisy.
The live music near the beach was always in direct competition with the very accomplished Pianist in the reception bar area. Absolutely useless trying to listen.
Forced to go 'walkies',but then Icmeler is a nightmare in evenings. Horrendous noise everywhere. You cant get any peace. We did find a small batch of little outdoor bars on the Marmaris side of the Hotel Marti which looked out over the sea and were quiet. Unfortunately, only found them 3 days before the end of our 14 days!
Would most emphatically NOT EVER go back to this hotel or Turkey ever again-nightmare!
Travel operator: Thomas Cook
Our room was lovely we were fortunate to be on the very end of one of the blocks so we had 2 balconies with great views and it was huge it was clean if just a little shabby, maid service every day with clean towels and bed linen changed every 3 days.
The public areas were kept very clean pools were lovely and beautiful gardens.
The hotel is right on the beach which has its own section and sunbeds are free and towels are provided.
Our only disappointment was with the food starters and desserts are lovely main courses were pretty awful and catered for other nationalities.
Chefs barbequed outside but the chicken was uncooked still pink inside burnt on the outside. We ended up eating out some of the evening during our stay.
Breakfast is mainly continental no bacon, beans, or mushrooms but you can get a fried egg or omelette cooked while you wait but be prepared to queue.
Waiter service for ordering drinks with evening meal very slow waited most evenings 20 minutes and a couple of times over half an hour. They may get quicker as the season progresses.
Beach is gravely but very clean it was not at all crowded the time we were there so it was lovely and relaxing.
There is a lovely hairdressers who do a great manicure and pedicure very relaxing.
Travel operator: Thomas Cook
staff were very friendly and helpfull and worked very hard.
Food was excellent and always plenty of choice and always hot loved all the deserts!!
Loved the towel bar service always lovely and clean and smelled lovley!!
excellent location in resort,rooms were cleaned every day we were there with clean towels every day.
full entertainment programme every day water polo football areobics etc.
Overall an excellent hotel would defintley recommend.
Travel operator: first choice
The hotel is everything it says in the brochure and more. Clean, spacious and idyllic surroundings (including grand piano playing sedately in one of the very comfortable outdoor lounge areas.)
Food was half-board only which didn't suit us - very large buffet style dining areas and the food was sometimes cold by the time you sat down with it. Plenty of variety but nothing to suit two faddy children and we found it a bit boring. This may be just because in previous years we have been self catering and loved the variety of the different restaurants on offer and rapport with the waiters. The waiters in the hotel were very professional but a bit formal.
Whilst we were there my son, Alex met with an accident with the hotel wall and required 4 stitches in his head! The staff at the hotel were fantastic. They arranged for transport to the hospital, we were seen straight away, stitches in and back to the hotel within the hour. The hotel doctor was able to remove the stitches herself 5 days later to save us a trip back to the hospital. Extremely friendly, caring and efficient.
Cleaning lady in the bedrooms did a wonderful job with fresh towels every day and bed linen every couple of days. Mum's bed was a bit hard so the cleaning lady put a couple of towels on the mattress and said if it's no better she would put more on. However, they did the job perfectly and Mum was really comfortable.
The location is second to none - on the beach front with private beach and beach towels provided - handy for restaurants, bars and the lovely canal area but not in the dead centre of the din coming from some of the livelier bars!
Entertainment for the children was great (Rob joined in too!)Once we'd identified who the animation team were - that was more a fault of the induction/welcome meeting people. More info required of who's who and what's on would have been great. When we did finally get to grips with our surroundings and met up with the animation team they were amazed that they'd not seen us before and we only had a week left!
Just beware the hotel card system which you produce everytime you want to buy anything in the hotel: drinks, snacks, etc. and pay for when you check out. You lose track of the cost (which is obviously higher than outside) but we were surprised how much it amounted to! Also, a tiny point which seems petty but considering the cost of the hotel and the fact that it is 5* half board - I found it a bit annoying that you had to pay extra for fresh orange juice at breakfast and for the coffee at the evening meal (although coffee was included in breakfast! - work that one out).
Having said all this, we would definitely return to this lovely hotel if we could go B&B so we could get the best of both worlds. Unfortunately, B&B is not an option at the moment.
Travel operator: Thomas Cook
Two single beds (very hard matresses) pushed together were fine for myself and my husband, but the sofa bed had not been made up for my 10 year old and there was no bed at all for my 13 year old.
Staff very quickly brought another bed in for him, but this was a real squeeze and we had to rearrange some furniture to make it fit. We asked if we could change to a larger room, but were told the hotel was completely full.
The minibar fridge did not work, and although staff promptly replaced it, the new one had a door that wouldn't close properly, so that was no use either. Next day we discovered the safety box didn't work, and staff replaced the batteries to power the combination keypad. After that, the shower curtain fell down after our first shower, as it was being held onto the rail at one end with a lump of tissue. The rail was coming away from the ceiling because it had been nailed on and not screwed in. Staff came (again) and did a temporary repair to fix the rail back onto the ceiling.
After the cleaner had been in the next day (who did a great job) I noticed the bedside table was crooked. I think she had moved it to use the lamp plug for her vacuum cleaner. When I tried to push it back into place, a piece of skirting board fell off the wall; it had been held in place only by the bedside cabinet. I didn't bother calling the staff about that.
The hotel facilities, food, entertainment and staff were all very good, but for the money we paid we were very cramped in a room which really needed updating. We would go to the hotel again, but only if we could be assured a family room.
Travel operator: Direct
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