Well what can I say other than Wow this was my 6th Cruise my mums 7th and my niece 3rd. Oceana is a great ship the Atrium is beautiful.
CHECK IN
We went to terminal by Taxi arriving at cruise terminal at 1.20 luggage unloaded and taken on board. We went and joined what can only be described as a very long queue with about 30 or 40 other couples and families in the line we where there about 10 minutes. Check in was straight forward photo for cruise cards were taken whole process very fast and efficient. Entered the ship and this is kind of where PO let themselves down a little bit we are wondering about looking lost and several members of staff standing about chatting in small groups no one bothered to offer assistance or information. We weren’t even told if our cabins where ready yet or not and we then met a member of staff coming out of lift who offered us assistance and took us and a few other passengers up to the Plaza Buffet for something to eat. While in here an announcement was made that cabins where not ready yet but would be ready at 1.45 so that was good only another 10 minutes or so to wait. That was fine had some lunch very nice and hand gel was used here a waiter was on duty to make sure you used it you weren’t allowed in unless you had. While eating lunch announcement was made to say cabins where ready. So we went and checked it out (got lost but finally found it with assistance) must say was most impressed with the cabin but more about that later.
SAIL AWAY
To be honest with you P&O let themselves down a little bit here as there was no real party atmosphere to speak of only a sounding of the ships whistle when the other P&O ship Arcadia passed us. They where giving out champagne and charging £5.95 a glass for it so I didn’t bother.
KIDS FACILITIES
First day there is a meeting ours was held in the plaza area straight after kids tea to be honest you really need to attend this meeting if your kids are going to attend the clubs as this is how you find out important stuff like what the rules are, what happens in the unlikely event there is an emergency and you have to go to muster station during the time your kids are with the youth staff and most importantly what the plans are for each age group during your cruise.
Firstly I would just like to say that PandO differed slightly here from other kids clubs that I have experienced in that there was an organised activity planned for each time slot of the day but it wasn’t set in stone it was really up to the kids if they didn’t want to do it fine or if half the group wanted to and the other half didn’t they split the group into two and the other half did something else.
PO have three age groups 2-4 year olds known as the Splashers and they are located in the treasure chest.
5-8 years old the suffers located in the Hideout, 9-12 year olds called the Scubas and located in one of the two Buzz Zones and 13-17 located in the other Buzz Zone and known by what I think is a really cool name H20. The kid’s rooms where all well equipped and there was also a video arcade not sure if you had to pay to use these or not.
For the 2-4 year olds there was Painting, soft play, ball pit, pirates splash pool located inside the actual treasure chest plus loads of other activities and games, video time, They did a lot of singing and dancing as well and themed days i.e. pirates and fancy dress, face painting
For 5-8 year olds there was football training with qualified football coach, board games, painting, games up on the sports deck, pj party, treasure hunts around the ship, video time, soft play area, cookery, face painting various other activities around the ship. One evening I found them launching egg filled paper rockets down the stairwells and no the kids weren’t running riot it was an organised event being carefully monitored by the youth team staff and looked great fun Video time and slumber time from 10.30 until midnight
Also for the 8 and under age group they had their own Cocktail party, chocolate party, magic shows, fun house (no idea team games or something) all in yacht and compass. They also had a talent show and fancy dress parade in the Plaza pub area and a circus show held in the hideout.
9-12 year olds Table tennis, swimming pool games fun (this is a sore subject will explain later), basketball, football training again with qualified coach, board games, scavenger hunts and various other activities around the ship.
There was also supposed to be a deck party for those 12 and under and there families but due to bad weather this was moved into the yacht and compass
For the 13-17 year olds there was pool games (another sore subject will explain in a minute), pool parties, football coaching, table tennis, sports such as basket ball up on the sports deck, salon parties for the girls and boys night out parties for the boys couple of times (cant remember what exactly the boys night out was), they also all had dinner together one evening in the plaza buffet, deck parties, they had loads of other activities and they must have been good because I think most of the teenagers on board attended the events that where organised. There was also a stars in their eyes talent show for the 9-17 year olds although I missed this.
All the rooms are fully equipped with age appropriate toys, computers, playstations and other games consoles
There was also a rock band on board for the first part of the cruise who played two different shows and the kids loved them and there was also a special show hosted by the headliners theatre company on the last afternoon of the cruise for the kids on board and there families. There was also Oceana family olympics where all kids from the tiny tots right through to the 17 year olds and some of the parents took part.
There where over 200 kids on this cruise you wouldn’t have known it. My niece absolutely loved the kids clubs on board she was in the 5-8 age group.
ENTERTAINMENT
Daytime
To be honest we didn’t take part in much of the organised daytime activities. However these consisted of quizzes, art auctions (there was one of these at least once every sea day so at least 7), dance classes, exercise classes, deck sports including deck quotes, shuffle board and basket ball. Talents show, guest speakers, port talks, bingo etc. Lots of different music duos and piano players for your enjoyment as well as films on the cinema screens in the show lounges. As well as sail away parties all of these where fantastic a part from the one from Southampton best one was probably sail away from Gibraltar where there was disco and barbeque and there where also adult swimming pool competitions.
Evening
Was a mixture of Comedians, west end type shows by the headliners theatre company and singers doing shows. As well as the casino open jntil late and various types of music being played in different areas of the ship. Quizzes are also done in the evening and a disco that ran late into the night as well as late night adult only comedians. All of the shows where fantastic my only problem was one of the comedians Rudi West I think was his name don’t get me wrong he was very funny and very talented but he was on at what was the family shows times 8.45 and 10.45 and no warning was given either in the horizon newspaper or before he started about how rude he actually is and there where kids including the 7 year old in our party sitting in the audience. The main joke was drunk men and sex and yes ok she didnt understand most of the jokes but that is hardly the point I really think PO need to look more closely at this. I don’t have a problem with this sort of comedian and would have went along but I would have left the child in the kids club as I don’t wish her to be subject to this type of talk until much older. There was also an illusion type show did by a duo called the twins who where identical twin brothers and there was snow storm during this show due to a computer malfunction they where ok nothing special but they where ok well I thought they where but a lot of people didnt like them.
THE SHIP ITSELF
ATRIUM
Well you can’t start a discussion about a Ship like the Oceana and not start with the atrium. It stretches from Deck 5 Mid ship to deck 8 mid ship it’s truly beautiful with glass lifts. The atrium is where the captain’s cocktail party was held. It’s also where the three ship shops are located, the two main restaurants are entered from the atrium and where you will find the Italian restaurant cafe Jardin (this had down been changed to a speciality restaurant). The reception desk and some of the bars are also located here. Live music was played here every evening
THE SWIMMING POOLS SUN DECK AND SUN LOUNGERS
The oceana has three main pools and a splash pool for toddlers. The Riviera Pool and the Crystal pool are the two main pools. The Riviera Pool is the slightly larger of the two and is 5ft deep at the shallow end and 7 foot deep at its deepest point I could barely stand up except on tiptoes in the shallow end. The Crystal pool is 4 ft 4 deep most of the kids five - eight could stand up in this pool all be it on tip toes and the younger ones the toddlers who couldn’t swim parents could stand up in this pool but not in the other one. Here is the problem every day between 3-5 pm or 2-4 (cant remember but the hottest part of the day) the two older groups of kids 9-17 year olds took over this pool for pool games effectively kicking the younger kids many of whom couldn’t swim out of the only swimming pool suitable for them and to be honest they where using the other pool that was really unsuitable for them and was quite frankly an accident waiting to happen. This annoyed me a bit I know they have to give them something to do but it was grossly unfair on the younger kids who where there but this was only a minor niggle but could have been dangerous in my opinion.
The other pool was the terrace pool which was a smaller circular pool and was quieter than the other pools and mostly used by adults and older teenagers we used this once. There where also several Jacuzzi’s
Sun loungers we only had a problem getting one of these on one day of the cruise but this was because it was fairly late in the day after 3 when we went up to the pool and because we wanted a seat near the pool to keep an eye on my niece in the pool we did manage to get a seat at a table next to the pool so that served just as well not a great sun worshipper and too be honest it was too hot to lie about for long periods in the sun.
RESTAURANTS, FREEDOM DINING AND ROOM SERVICE
Plaza Buffet (Breakfast Lunch and Dinner.)
Good selection of hot breakfast items available usual bacon, eggs, sausages, beans, mushrooms but also hash brown, fried potatoes, hot croissants, toast and porridge etc. Large selection of cereals available, bread rolls, cheese and meats, fresh fruit etc. Fruit juices, water, tea and coffee also available free at breakfast.
Lunch consisted of various salad items and pasta salad items, curries with rice, pasta dish, toasted muffins, a roast meat, cold fish platters and various vegetables. Sweets where usually Jelly, trifles, cheesecakes, chocolate cakes, hot custard with hot apple pie or other hot desert.
Dinner was again buffet service and was various themed nights including, British, Indian, Italian and Chinese everyone seemed to enjoy these. We only attended the Plaza buffet in the evening once and it was British night and the food was fantastic, there were prawn cocktails, soups, salads, fish, steak pie, chicken, sausages, black pudding the list is endless, also some really good deserts on offer.
Kids Tea
Kid’s tea is served in the Plaza buffet each evening and is for those aged 12 and under and is based around themes such as Pirates, creepy crawlies, clowns or circus or something. This again was a buffet and there were various things on the menu and it varied everyday depending on the theme but consisted of the usual fish fingers, chicken nuggets, chicken teddies, happy faces burgers, hot dogs, chips but not all of these every night it varied. Also pasta dishes and vegetarian dishes where also on the menu and salad and sandwiches every night and also included soup, different veg, shepherds pie, roast beef, chops on occasions. Desserts consisted of ice creams, jelly, trifles, fresh fruit and fruit salads, cheese cakes chocolates.
Also there was a tea with Mr Bump one evening and Noddy Birthday (he’s five allegedly) during the cruise so they had a special birthday tea with cake.
Linguine Restaurant – Dinner Freedom Dining
This is the Freedom Dining Restaurant for dinner we ate in here most evenings. Never had a problem getting a table but then didn’t mind having to share didn’t always have to share but chose to do so most evenings just turned up and got a table straight away preferred this to the club dining as no rush to get ready for dinner.
Anyway the Menus where always varied with three or four appetisers to chose from every evening. Two different soups, four or five main courses plus a few dishes and options that where available every evening salmon, steak, grilled chicken, Caesar salad, side salads, cold meat, French fries was also an option. Dessert was four of five different options and cheese and biscuits also available. Also kids menu available in the restaurant. There was only one evening where I made a blunder with my order it was an appetiser chicken something or other basically when it came it looked like a pate, it was horrible none of the five people at the table who ordered it ate it and I seen others send there’s back. It tasted like fish and was extremely salty I couldn’t even swallow the first mouthful. It put me off the rest of my dinner to be honest waiter did want to replace it kept apologising offering to get us all something else but apart from this food was beautiful every night. Only one thing I had a problem with and this appeared to be due to lack of communication between the head waiter at the door and the waiters at the tables on two occassions we where sat at tables with other passengers who had already started eating which really isnt on and is not supposed to happen. However this was only a very minor fault and hasnt put us off the idea of anytime dining we thought it was great.
Noddy Breakfast
This was held one morning in Linguine Restaurant for the 8 and under kids and there families Noddy was there and was buffet style with balloons and colouring sheets and things. Good buffet selection kids had a ball was the first time it was ever done on the ship and it was so successful they were talking about doing it on future cruises.
Adriatic Restaurant - Breakfast, Lunch, Dinner Club Dinning
We didn’t eat here in the evenings as we where freedom dinning but food was the same as in Linguine Restaurant only difference it has first and second sitting allocated at time of booking cruise never heard any complaints so must have been fine.
Lunch we again never ate here for lunch but spoke to a few people who had who all said it was good it was waiter service and had various courses.
Cafe Jardin
Oceana’s Italian Restaurant located on Deck eight off the Atrium its open 24 hours but what it serves depends on time of day. Breakfast served from 7 am and is various cereals, Breakfast Panini’s, cheese and smoked salmon bagels, that sort of thing.
Lunch starts either 11.30 or 12 cant remember which and this is salad items, soups, various baguettes, Pizzas, in the evenings dinner is served from 7 (I think) on the menu is Pastas, Pizzas, and other Italian fare and is available until 10.30 never ate here in the evening but it looked nice. Had lunch and breakfast here once was lovely. From 10.30-7am snacks are server Margarita Pizzas, Nachos and that sort of thing had snacks here twice again Nice.
Horizon Grill (lunch is free, Dinner incurs cover charge)
During the day this a burger bar type place only much nicer they serve snacks such as hamburger, hot dogs, Baked Potatoes, fish and chips and other items. I never ate here but my mum and niece did and both said it was really nice.
At night this became a Select dining venue (incurs charge) never went here didn’t really fancy anything on the menu and I am too miserable to pay the extra anyway lol. It was things like steak they serve and I don’t like steak.
Plaza Bistro (incurs a charge)
Again select dining and again I never ate here and was even less impressed with this menu than the one for the Horizon Grill.
Normally I am led to believe that its difficult to get tables in these venues not on this cruise they kept announcing most evenings that tables where available for that evening and if you wanted to book give them a call.
Room Service
Operated 24 hours a day and many items where free of charge only used this once and only got sandwiches but they where lovely
Magnums
Magnums is the ice cream place it serves ice-cream and ice lollies for a small charge but wasn’t expensive
SHOW LOUNGES
Starlight’s was the smaller of the two show lounges very nice held various evening shows and showed films at other times, the stage lowered into the ground so as to become a dance floor. Bingo was also held here as where dance classes.
Footlights was the larger of the two show lounges and looked like a proper theatre and was also sometimes used to show films and port talks.
BARS, LOUNGES AND CASINO
There were several of them throughout the ship my favourite was the Yacht and compass. Winners was also very nice also both had live music playing through out the evening Winners was where live sporting events where shown on the large screen. Tiffany’s is located in Atrium and had a Piano player. Magnum Champagne bar was an over 18 area and just too me looked like a lounge area in the hallway of any ship nothing special. Le Club was the night club where the disco took place late into the evening was never in here. The Rivera bar was located outside on the Lido deck next to the Riviera pool, Pendants bar was outside again never used this and the terrace bar located near the terrace pool also outside. Prices for spirits was around £2-£2.15 with a small can of mixer at 75p. Small glasses of coke/diet coke where £1.05 and cans of Fanta £1.10 large glass (pint) was around £1.20. Cocktails varied from £2.50 to almost £5 I was charged £4.10 for a Margarita and they never even made it properly I specifically asked for it frozen which means it should look like a slush puppy it just had ice in it thats not a Margarita that tequila with tequila mix!
The Casino was located to the one side of winners bar and had the usual gaming machines, card tables, roulette tables etc. There was a charge for purchasing casino chips think it was 2%.
LIBRARY, CYBER STUDY, PHOTO SHOP AND GYM SPA/SALON
The Library I don’t think I ever found this not that I was particularly looking for it so probably walked past it several times.
The cyber study I only used this once but it was well equipped with several pc all with internet access. There where various workshops held in here for desktop publishing, using the net and that sort of thing these classes as far as I am aware are charged for.
The salon and spa never used this but a few passengers did and seemed really pleased with it I thought it was tad expensive no more so than any other ship but still very expensive.
Photoshop was located on deck 7 right next to starlight’s so you couldn’t help walking through it at night on way to shows think this is probably the plan. To be honest at times the photographers where bordering on being really annoying and intrusive I know people want to catch the memories of there cruise but not every single moment. Also I felt that the photos where really expensive compared with other ships I have been on although we did still buy a few that my niece wanted of herself.
Gym never used this but it seemed really well equipped and was where the exercise and fitness classes where held.
Art Gallery there was a small one of these showing mainly the pictures by the travel artist on board and paintings to be sold at the art auctions
SHOPS
There are three of these bond street, regent street and a small chemist type shop that also sold camera batteries and films and sweets but the name of it completely escapes me at the moment. One sold jewellery, perfume, aftershave and formal clothes the other sold souvenirs, children’s toys, and clothes with the ship logo on and that sort of thing. There was also a celebrations shop where a florist was located and you could order cakes and other things for celebration
CABINS
Was really pleased with this it was just a basic inside cabin located Deck 8. The cabin was a three berth it had a TV with various channels, a fridge, tea and coffee making facilities including biscuits, free to use safe, hairdryer, two dressing tables with 12 large drawers between them a Wardrobe which at first glance seemed small but was actually more than adequate for our clothes and a wire trolley type set of drawers inside wardrobe. Toilet was slightly bigger than what we have experienced on other ships, 2 in 1 shampoo shower gel was provided and replenished as required this is actually the first time I have not been allergic to the ship brand of shower gel it was the spa shower gel. We where also given a spa pack which contained various lotion and potions but where only given one spa back between us. Towels and pool towels where supplied and replaced as required. Only one plug in room which is British style plug I would advise taking an extension plug if you have a few items you need to plug in. Also my niece got a welcome balloon and sweets in cabin.
On the last day I had a look in one of the balcony suites the door was open and I had a nosey (was already vacated) it looked very nice and worth the extra money if you want to spend a lot of time in your cabin or on the balcony
Finally the Ship was spotlessly clean my only comment on cleanliness would be that in the buffet restaurants your given gel to clean your hands but not in the main restaurants cant understand this.
The staff were wonderful our Cabin steward was the best. All staff after embarkation where very helpful and attentive a bit to attentive at times. A little tip give the passengers time to sit on the seats before you rush over to take their drinks orders they will still be there.
Travel operator:
thomas cook
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