Firstly as reported earlier, ship was late in arriving due to a refit, we arrived at Palma at 7pm, boarded ship around 2.30am, what happened to those that arrived in the morning?. Refit of what?
All public area toilets were blocked for most of the trip as well as many of the cabins leaking into the passageways, the industrial blowers were working full time all week trying to dry the carpets out, the smell of toilet waste was awful, the casino was almost out of bounds for two days, basically the whole ship stank of urine and worse.
Why we sailed into a force 10 gale for 12 hours no one knows, why didn't we stay in port, was it the cost of the port fees?
Food very good, ignore the self service cattle market and go for the waiter service restaurant, much better.
Most staff very friendly and helpful with the exception of the Reception Desk who didn't care at all and were very short with all passengers.
Holiday rep appeared more helpful, but would basically tell you anything to get rid of you. They failed to book us in for two trips and assured us that they told us when things were cancelled,rubbish!
Entertainment, typical 2/3 star Thomson fare, staff thrown into dancing and singing west end musicals, they tried their best.
Tips - if you have already booked, ignore Captains Night, 2 glasses of fizzy pink wine in an hour and a half whilst half the ships crew are dragged up on stage, not our idea of fun.
On a final note, ensure that you have an early morning flight home as you have to lock your suitcases by 1.30am the night/morning before you fly home, if you are on an evening flight your cases are dumped on the quayside all day and you are not supposed to open them any more, which means no change of clothes or access to toiletries as you are told to vacate your cabin by 8am.
I cannot recommend any Thomson cruise ship and probably will never do another cruise, which is a shame.
Travel operator:
Portland