Booked this 4 star hotel, half board. It was more like two.
Issues as follows: -
Food & Drink
1. The food was served luke warm and was of a poor standard - Donna's (Olmpic Rep) reply to this was that food in Cyprus was served colder than in the UK. I find this hard to believe after having spent the rest of the week having to pay for Breakfast, Lunch and Dinner in other restaurants on the Island.
2. At Dinner, no tea, coffee, water or juice was available unless you were to pay for it.
3. There was no mini bar or fridge facilities in the room. You could pay for a fridge at an extra cost; however a small bottle of water was chargeable at 95 cents, which is an extortionate amount. Water was not allowed to be brought in from outside.
4. The lights were hardly ever switched on in reception or the restaurant. When we made a request for the lighting to be switched on 5 minutes later the restaurant manager turned them off.
We have receipts for most of our meal expenses incurred due to the poor standard in the Avlida.
Accommodation
1. Our bed sheets had stains and holes in them. We made a request on the first day we were there for these to be changed; it was not until 3 days later that this request was actioned.
2. The bed bowed in the middle so badly that we had to take the mattress off the bed and sleep on the floor.
3. The stool at the dressing table had stains on it.
4. The bath did not empty, as the pipes must have been blocked, consequently you had to stand in 3 inches of water when taking a shower.
5. The shower curtain was dirty and had holes in.
6. The paint on the ceiling of the shower room was flaking off and in need of maintenance.
7. The welcome fruit was brown and definitely past its sell by date, this remained in our room for the duration of the holiday.
8. When we used the glasses in our room they were not cleaned or replaced.
9. A request for a quiet room was made when booking the holiday. We placed on the main road with a lap-dancing bar to one side and a bar that had karaoke 2 nights a week until approximately 1am in the morning.
10. The toilet was constantly filling in the room & the waste paper bin that was meant for soiled tissue had no lid upon it.
11. There was no tea of coffee facilities unless you paid for them.
12. Towels and sheets were changed irregularly and replacements were very grubby old towels.
We have taken photographs of some of the above items that can be provided.
Entertainment
1. This was cancelled from Sunday until Wednesday
Pool area
1. This was very nice and clean. No complaints at all.
Other than that it was great. This may seem an OTT review, believe me I could add more. Please steer clear of this place if you want to have an enjoyable holiday
the govenment department for each country sets the standards hence acomodation of the same rating WILL varie frome country to country the only true comparison is with a property of the same grade in the same country
brian
We stayed at this hotel 5 years ago when it had a 3 star rating, it has since been upgraded to 4 stars.
Looks like you missed some of the Avlida's specialities including:
1. Th overflowing sewage drains at the back of the hotel, did you not notice the aroma in the corridors or see it flowing down the street?
2. the lifts which shut so suddenly and attack you when you try to enter and leave them.
3. At least at the front of the hotel you were not woken by the diggers outside and the sewage truck arriving at dawn every other day accompanied by aforementioned smell!
4. the appalling entertainment where the singers accost you at your table at mealtimes trying to drum up trade for the evening shows. Many a pleasant song was murdered...
And the most unpleasant of all - the outbreak of food poisoning which made the local headlines in Paphos and the holiday programmes
The Avlida is the worst hotel I have ever stayed or ever hope to stay in. I am not at all surprised that you didn't enjoy your stay. It is a shame because Paphos itself is lovely.
Still, its nice to know they've cleaned up the pool!
I would not return to Paphos in a hurry either - the Cypriot way of life seems to have been lost in the mass of english pubs, bars and restuarants.
I am glad I missed the items you mentioned - that would have finished me off!
I am not suprised they had a food poisoning outbreak. The buffet trays are topped up with more food - not replaced, consequently the first lot of food out can sit in the tray for hours - mmm, lovely...
Going to try Goa next year. My friends have been and rave about the place. I am intending to do lots of research, and stay 4-5 star.
Nice talking to you
carla- a bit off topic here, but was paphos really 'that' bad if you took away the british eateries etc? been looking into going and I have to admit we tend to eat in such places due to my awkward/fussy eating habits
The restuarants would therefore be ideal for you - here are loads of English restuarants. I would steer clear of the Chineses as these are poor. Fat Mamas on Tomb of the Kings Road would be a good restuarant to try - similar to Frankie and Bennies, guaranteed you will not eat all that is on your plate.
We did not find any eateries that we considered to be serving "top" quality food - e.g. no specialised restuarants with proper chefs, therfore not much effort goes into the flavours of your meal.
We tend to look on our holidays not only for the R&R and great weather, but also to eat local foods and experience the local way of life. If you also want this I would recommend a smaller resort.
I am sure if our accomodation had been of the required standard we would not have viewed Paphos in the way we have - having had the number of issues we had, it did make it difficult to enjoy your holiday.
Just steer clear of the Avlida! A hotel we did look at was the Almerya, this is great in terms of location, food etc. If we did ever return we would stay here.
Hope this helps?
Carla
Such a shame about your hotel, I can totally sympathise over the hell it was, when your main base is that bad, you can never totaly enjoy the holiday.
Fortunately we do a lot of private renting and have never had a bad experience, but I can see why you did. Hopefully you can get some compensation because I know i'd be mad if all those things happened to me
Only other thing I would say (having spotted your age), make sure you travel in the main part of the season. My partner and I found bar street and the clubs pretty dead - what with that and an empty hotel, entertaining yourself was difficult. We did find a good bar on Tomb of the Kings road, the Aussie bar. Prices were reasonable for food and drink - staff behind the bar were very friendly.
Cyprus is very expensive, for food and drink. In bar street your talking £6 (sterling) for two bacardis and coke!!!! Take plenty of money...hope you have a better time than we did.
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