Had the day from hell yesterday when i went to Edinburgh for the day with BMI Baby. After checking in I was told my flight back to Cardiff was cancelled. I could either, have a refund (£20), find my own way to Glasgow airport and wait until 9.15pm (original flight 6.50pm) for a flight back, or wait until the next morning (no accomodation costs paid) for the next flight.
I had to get back that night as I was feeling unwell so paid £160 to fly back on a Fly Be toy plane. BMI Baby say they cancelled the flight for "technical reasons", which i believe gets them out of compensation, however I have written to them asking for the exact reason as I believe under EU Legislation I am able to claim compensation if I can prove the cancellation wasnt actually a technical reason (eg. staff shortages etc).
Needless to say I will never use BMI Baby again, while their flights are cheap, their staff and help in these circumstances are terrible. Given the number of people stranded there last night, all they needed to do was put on a coach between the two airports for us and everyone would of been happy.