Thank you all for your replies, taken onboard! Decided we will just see what we get when we get there!

Only 5 weeks until we go, so will let you all know how we got on.

Anyone know if there was a supermarket close by? Didn't want to take too much baby food if I could buy it locally.

Thanks All

Angela xx

Hi, Will we see the results of this? I am due to visit here in 5 weeks time and I will be taking an 11 month old with me! Seriously considering changing hotels before I get charged to much, or am I being over cautious?

ARGH

Hi Angela,

There is a decent sized Spar opposite the Saturno which stocks most things - but opposite the Jupiter is a much better supermarket called Caprabo - it looks like a warehouse and nothing like a supermarket but they sell everything from a bottle of water/milk/booze etc through to cd's and garden furniture - and the fresh bread is to die for

We went into the Jupiter restaurant when we went (review to follow when I get 5 mins) and there was a microwave in the main area for heating up milk/food. In fact, many guests used the microwave to reheat coffee etc as this tended to be a bit cool.

HTH

Linda

I have been to the hotel Marte last year and thought it was great. If you read the person's post , I'm not an expert but this is not like food poisoning, This is people if you can call them that, using the pool as a giant toilet. So I feel a bit sorry for the hotel.

The pool is about the one place you cannot control your hygeine level. You can wash food, drink bottled water do everything to keep yourself safe from bugs - but the pool is a nightmare.

I caught a bug from a pool in Ibiza once, and was off work 3 weeks when i got back.

You shoukd always use the sea,especially in the school holidays the busiest time.

Just got back from Here.

In your hotel room you will find a Card Explaining what you should do BEFORE you enter the pool each time.

Use the Showers provided.

Wash hands after each visit to the bathroom.

Babys MUST have a waterproof nappy on BEFORE they enter the pool.

Its mostly the basic Hygene that you get on the card.
The above contamination is prolly from the people going to the Toilets without any footware on from the pool. then going streight back in ( Just think of the crap on the floor you just picked up on your Feet, Reguardless if you washed your hands or not)).

There are Lifeguards on every pool now ( was glad to see this ).

When i was there the kids started to use Waterpistols in the pools. having WARS with each other & genaraly causing trouble with eachother.

( The Pistols were banned from the pools on the day i was returning).

Crypto is nasty, have had a dose myself from a water park a few years go, do take necessary precautions and avoid contaminated areas its not worth taking the risk!

Caroline & Kirsten

Hi I am getting really worried now - I have read quite a few worrying reports on bugs etc in the pools.

We will be going in a couple of weeks - I have spoke to Airtours and they have had no complaints etc about this hotel

Is this really true!!!

Waterproof nappies don't make any difference, everything still gets out into the pool.

when do you find out which hotel you've been allocated? we are a party of 3 but having 2 rooms, they will allocate us to the same hotel wont they? not bothered about same floors quite often end up on different floors due to single room allocations but to be in a different hotel would be a right nightmare.

have emailed the hotel asking them when i would be able to find out which hotel we're staying in but they just said we have took note of your request, does that mean they'll email me when they do the rooming lists or they didn't fully understand?

any help appreciated, this is the one thing we're stressing about!

I don't know about AOA, I'm afraid.

the hotels are all close together in the same complex so you wouldn't be far away really, it would only take a couple of minutes to get from one to the other. However I don't know if you're allowed to eat in a different hotel from the one your room is in, which I can see is an aspect that might worry you.

I thought different Tour Operators went to different hotels? so if you booked together you should be in the same one?

Hope you get it sorted out....

In a previous report somebody said one mans heaven is another mans hell and that could not be truer than here.

the complex itself is extremely large (as it states in the brochures - 3 hotels, no. of rooms etc) but does have a lot of spacial grounds too. he pools can get quite crowded but in such a large family complex this is always going to be the case - are you going on holiday to sit by the pool or explore?

the rooms in the jupiter are very small for a family but fine for 2/3 people and yes the lits do tend to be a problem, however this is caused not by mechanical error but by children constanaly playing with them and pushing the buttons for all floord hence the long wait.

my point is that there isn't really much wrong at all with the complex, the reason people have such a bad time is because of the other guests in the complex.

it's simple the hotel dont fiddle with the lifts the kids do

the hotel dont pour tomato ketchup from the top floor to reception - the kids do

the hotel staff dont scream and shout at 3am - the drunken guests do

The hotel staff dont play knock and run at night - the guests do

The hotel staff dont urinate off balconies onto other people - guests do

The hotel dont let their kids run riot - the parents do

The hotel staff dont sit getting drunk all day - the guests do

the hotel staff dont constantly use foul language - the guests do

I think you get the drift, if you want to let the kids do their own thing out of your hair, drink 'free' beer all day and eat burgers this will be heaven, for anyone else this reall really will be your hell

all guests can use the facilities af all 3 hotels so pools, restaurant etc can all be shared. i would have thiugh you'd all be in the same hotel however if you are not take my word for it, going from one hotel to the next is no different from going from one floor to the other so you will be ok. as a guide though, different tour ops generally have different hotels so depending on who you are travelling with will determin which one you are in

Cosmos/ dedicated - Saturno
My Travel (airtours) / Dedicated - Marte
First Choice - Jupiter

Hope it helps

Went there in 2004 had a great time..but I can say that we went in school term with our kid,so still loads of kids but just right for us.
I imagine in the summer holidays it swarms.. x3 hotels that's alot
of kids.

We was looking to go back next year but will give it a miss after reading
bad reports... Don't want to take the risk

We came back from the club mac on saturday I will write a report later. The complex is quite big so you have to go looking to find out whats happening. I was disappointed with the entertainment on a night as it seemed to be geared towards adults and not kids. There also seemed to be alot of kids drinking I never saw them personally but my sister in law who was with us was walking around the lake and she said there was kids drunk and fighting. I can imagine that it would be bedlam in the school holidays.

Diane.