If you are loyal to a certain hotel for years then please complain!
I first went to Rosamar in San An 4 years ago.
Been every year since,but not this one!
I am so disgusted at the way this hotel has changed.
Beautiful hotel but Thomsons has let it down.
It was an "Ideal for families" hotel with Kidzone representatives plus the hotel entertainment was family based.
Last August when I went I thought my only worry was that it would be over-run with families that my kids would have to take turns in the Kids clubs!
But...there were no Kidzone reps,and in fact the rep that did come was never seen!
When I did see him and complained about the fact that I was never told of the change..he said "well you know where to go next year then,the Sol Post or Costa Sur!"
Instead we had to endure drunken louts being well....drunken louts.
Not their fault but I blame Thomson.
Seems like FREESTYLE had taken over.
I am very sad to see reviews not just on here but on other sites as it seems like it has been spoilt and Thomson/Rosamar fans will not be returning year after year....unlike previous posts where they used to say they will be returning next year,and the next and the next!!
Sharon xx
write to them and phone in as well.give them hell ok..tell them all the details...do this twice ok,,years ago i did this about one hotel and got £120.00 back,,,but in vouhers which i swaped.i know about the other site telling you about this place...it was good 4 years ago...by the way freestyle is thomsons....
Yes I'm aware that Freestyle is Thomsons and I think that whats bothered me as they are happy to sell it as a Family hotel then on the other hand sell it as a base for clubbers.
If I didnt have 4 kids believe you me, I would stay there too.
Fantastic hotel in everyway!
But I believe Thomsons should keep it for like minded people.
I have got 3rd edition Thomson Summer Sun 2006 in front of me and it never mentions Freestyle.
I think I will go out and get a Thomsons 2007 brochure and a Freestyle.
THEN I will get my printed facts right and have the ammo to complain!
This is the first year I havent been to meet friends there and they all want to meet up again next year.
They have to let people know about Freestyle and also let Freestyle holiday makers know there may me grumpy families not too pleased to be their neighbour!
I have never had a problem with others but when theres no families then theres no family entertainment as theres not enough to join in!
Sharon xx
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